0x80041003 error (not yet related)

I receive the 0x80041003 error in WindowsUpdate.log as follows. Hope I can
get some help!
Thanks,
l_walker.

WindowsUpdate.log:
=================================================
2006-02-17 11:18:08 1436 85c Agent *************
2006-02-17 11:18:08 1436 85c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-02-17 11:18:08 1436 85c Agent *********
2006-02-17 11:18:17 1436 85c Setup *********** Setup: Checking whether
self-update is required ***********
2006-02-17 11:18:17 1436 85c Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wusetup.inf
2006-02-17 11:18:17 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-02-17 11:18:17 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:17 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-02-17 11:18:17 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
version = 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2006-02-17 11:18:18 1436 85c Setup * IsUpdateRequired = No
2006-02-17 11:18:18 1436 85c PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2006-02-17 11:18:18 1436 85c PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2006-02-17 11:18:19 1436 85c Agent WARNING: Failed to evaluate Installed
rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
0x80041003
2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80041003
2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.102, error =
0x80041003
2006-02-17 11:18:30 1436 85c Agent * Found 0 updates and 11 categories in
search
2006-02-17 11:18:30 1436 85c Report *********** Report: Initializing static
reporting data ***********
2006-02-17 11:18:30 1436 85c Report * OS Version = 5.1.2600.2.0.65792
2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
information from Win32_ComputerSystem with hr = 80041003.
2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
information from Win32_BiosProperties with hr = 80041003.
2006-02-17 11:18:30 1436 85c Report * Locale ID = 1046
2006-02-17 11:18:30 1436 85c Agent *********
2006-02-17 11:18:30 1436 85c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-02-17 11:18:30 1436 85c Agent *************
2006-02-17 11:18:30 1436 85c AU >>## RESUMED ## AU: Search for updates
[CallId = {C02E54E5-F5D9-49D3-B51C-79059CA2142F}]
2006-02-17 11:18:30 1436 85c AU # 0 updates detected
2006-02-17 11:18:30 1436 85c AU #########
2006-02-17 11:18:30 1436 85c AU ## END ## AU: Search for updates [CallId
= {C02E54E5-F5D9-49D3-B51C-79059CA2142F}]
2006-02-17 11:18:30 1436 85c AU #############
2006-02-17 11:18:30 1436 85c AU AU setting next detection timeout to
2006-02-18 12:12:31
2006-02-17 11:18:35 1436 85c Report REPORT EVENT:
{2F9FA3B8-D751-4D29-A27D-09F41A8D66CA} 2006-02-17
11:18:30-0300 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
=================================================

Come on folks,

This is the first time I see this error related to Windows Update.
Would somebody please help?

Thanks in advance,
l_walker.

"l_walker" wrote:

> I receive the 0x80041003 error in WindowsUpdate.log as follows. Hope I can
> get some help!
> Thanks,
> l_walker.
>
> WindowsUpdate.log:
> =================================================
> 2006-02-17 11:18:08 1436 85c Agent *************
> 2006-02-17 11:18:08 1436 85c Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2006-02-17 11:18:08 1436 85c Agent *********
> 2006-02-17 11:18:17 1436 85c Setup *********** Setup: Checking whether
> self-update is required ***********
> 2006-02-17 11:18:17 1436 85c Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wusetup.inf
> 2006-02-17 11:18:17 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version =
> 5.8.0.2469
> 2006-02-17 11:18:17 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:17 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version
> = 5.8.0.2469
> 2006-02-17 11:18:17 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required
> version = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version =
> 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version
> = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version
> = 5.8.0.2469
> 2006-02-17 11:18:18 1436 85c Setup * IsUpdateRequired = No
> 2006-02-17 11:18:18 1436 85c PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2006-02-17 11:18:18 1436 85c PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2006-02-17 11:18:19 1436 85c Agent WARNING: Failed to evaluate Installed
> rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> 0x80041003
> 2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
> rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80041003
> 2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
> rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.102, error =
> 0x80041003
> 2006-02-17 11:18:30 1436 85c Agent * Found 0 updates and 11 categories in
> search
> 2006-02-17 11:18:30 1436 85c Report *********** Report: Initializing static
> reporting data ***********
> 2006-02-17 11:18:30 1436 85c Report * OS Version = 5.1.2600.2.0.65792
> 2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
> information from Win32_ComputerSystem with hr = 80041003.
> 2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
> information from Win32_BiosProperties with hr = 80041003.
> 2006-02-17 11:18:30 1436 85c Report * Locale ID = 1046
> 2006-02-17 11:18:30 1436 85c Agent *********
> 2006-02-17 11:18:30 1436 85c Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2006-02-17 11:18:30 1436 85c Agent *************
> 2006-02-17 11:18:30 1436 85c AU >>## RESUMED ## AU: Search for updates
> [CallId = {C02E54E5-F5D9-49D3-B51C-79059CA2142F}]
> 2006-02-17 11:18:30 1436 85c AU # 0 updates detected
> 2006-02-17 11:18:30 1436 85c AU #########
> 2006-02-17 11:18:30 1436 85c AU ## END ## AU: Search for updates [CallId
> = {C02E54E5-F5D9-49D3-B51C-79059CA2142F}]
> 2006-02-17 11:18:30 1436 85c AU #############
> 2006-02-17 11:18:30 1436 85c AU AU setting next detection timeout to
> 2006-02-18 12:12:31
> 2006-02-17 11:18:35 1436 85c Report REPORT EVENT:
> {2F9FA3B8-D751-4D29-A27D-09F41A8D66CA} 2006-02-17
> 11:18:30-0300 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
> =================================================

"l_walker" <> wrote in message
news:F7250FC6-63AF-4701-AAC9-...
>I receive the 0x80041003 error in WindowsUpdate.log as follows. Hope I can
> get some help!
> Thanks,
> l_walker.
>
> WindowsUpdate.log:
> =================================================
> 2006-02-17 11:18:08 1436 85c Agent *************
> 2006-02-17 11:18:08 1436 85c Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]


Please (temporarily) change your AU options to prompt for both
download and install.

When you are prompted for download make a note of the downloads
you are being offered. E.g. doubleclick on the AU icon in the notification
area and use the Custom Install option to be shown the list.
The update name may not be capturable. If you prefer you can use the
Details link and then capture some title information from the page you
are shown. E.g. in IE use View Source (Alt-V,c) and then do a find in
Notepad (press F3) for title. Then select the whole Title tag.


An alternative to this approach to documenting what you are seeing
is to use the following GUIDs and searching for a file which contains
them as doublebyte characters. E.g. I found some in
%windir%\SoftwareDistribution\edb.txt
However, to search for one I had to interleave spaces between the
characters of a GUID and to capture their related information you would
have to delete the same spaces (which are actually nulls BTW and just
represented by spaces by Notepad).


> 2006-02-17 11:18:19 1436 85c Agent WARNING: Failed to evaluate Installed
> rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> 0x80041003
> 2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
> rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80041003
> 2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
> rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.102, error =
> 0x80041003
> 2006-02-17 11:18:30 1436 85c Agent * Found 0 updates and 11 categories in
> search
> 2006-02-17 11:18:30 1436 85c Report *********** Report: Initializing static
> reporting data ***********
> 2006-02-17 11:18:30 1436 85c Report * OS Version = 5.1.2600.2.0.65792
> 2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
> information from Win32_ComputerSystem with hr = 80041003.
> 2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
> information from Win32_BiosProperties with hr = 80041003.
> 2006-02-17 11:18:30 1436 85c Report * Locale ID = 1046


Is this your computer or your company's?
If the latter see your administrator.
The code apparently means that the account being used
to do (whatever it's doing) is not sufficiently authorized
to use WMI


http://www.microsoft.com/technet/scr...es/wmifaq.mspx

(MSN search for
0x80041003 site:microsoft.com
)

<quote>
0x80041003 (WBEM_E_ACCESS_DENIED)
This typically results when the process trying to access the namespace
does not have the required WMI privileges. The account attempting remote
access should be an administrator on the target computer; in addition,
the account might need to have a specific privilege enabled.
To troubleshoot this error, check the namespace security on the remote
namespace to see the privileges enabled for the account.
</quote>


HTH

Robert Aldwinckle
---

Robert,

I solved the problem searching the net a lot to find out this...

Just disabled "protect my product" in Norton Internet Security 2005.
The curious thing is that I have two computers, and "protect my product" is
active within NIS2005 in the other computer with no problems.

I just thought I had to post in case others have the same problem.

Thanks for the reply.
Regards,
l_walker.

"Robert Aldwinckle" wrote:

> "l_walker" <> wrote in message
> news:F7250FC6-63AF-4701-AAC9-...
> >I receive the 0x80041003 error in WindowsUpdate.log as follows. Hope I can
> > get some help!
> > Thanks,
> > l_walker.
> >
> > WindowsUpdate.log:
> > =================================================
> > 2006-02-17 11:18:08 1436 85c Agent *************
> > 2006-02-17 11:18:08 1436 85c Agent ** START ** Agent: Finding updates
> > [CallerId = AutomaticUpdates]
>
>
> Please (temporarily) change your AU options to prompt for both
> download and install.
>
> When you are prompted for download make a note of the downloads
> you are being offered. E.g. doubleclick on the AU icon in the notification
> area and use the Custom Install option to be shown the list.
> The update name may not be capturable. If you prefer you can use the
> Details link and then capture some title information from the page you
> are shown. E.g. in IE use View Source (Alt-V,c) and then do a find in
> Notepad (press F3) for title. Then select the whole Title tag.
>
>
> An alternative to this approach to documenting what you are seeing
> is to use the following GUIDs and searching for a file which contains
> them as doublebyte characters. E.g. I found some in
> %windir%\SoftwareDistribution\edb.txt
> However, to search for one I had to interleave spaces between the
> characters of a GUID and to capture their related information you would
> have to delete the same spaces (which are actually nulls BTW and just
> represented by spaces by Notepad).
>
>
> > 2006-02-17 11:18:19 1436 85c Agent WARNING: Failed to evaluate Installed
> > rule, updateId = {ED300F67-421C-4C08-B3BA-F35C55F3B427}.100, error =
> > 0x80041003
> > 2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
> > rule, updateId = {794F5418-EDF1-44D6-97F4-8D693BC4CD97}.17, error = 0x80041003
> > 2006-02-17 11:18:21 1436 85c Agent WARNING: Failed to evaluate Installed
> > rule, updateId = {02FF0A91-FC2F-4218-AAF5-D28FDD327581}.102, error =
> > 0x80041003
> > 2006-02-17 11:18:30 1436 85c Agent * Found 0 updates and 11 categories in
> > search
> > 2006-02-17 11:18:30 1436 85c Report *********** Report: Initializing static
> > reporting data ***********
> > 2006-02-17 11:18:30 1436 85c Report * OS Version = 5.1.2600.2.0.65792
> > 2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
> > information from Win32_ComputerSystem with hr = 80041003.
> > 2006-02-17 11:18:30 1436 85c Report WARNING: Failed to load reporting
> > information from Win32_BiosProperties with hr = 80041003.
> > 2006-02-17 11:18:30 1436 85c Report * Locale ID = 1046
>
>
> Is this your computer or your company's?
> If the latter see your administrator.
> The code apparently means that the account being used
> to do (whatever it's doing) is not sufficiently authorized
> to use WMI
>
>
> http://www.microsoft.com/technet/scr...es/wmifaq.mspx
>
> (MSN search for
> 0x80041003 site:microsoft.com
> )
>
> <quote>
> 0x80041003 (WBEM_E_ACCESS_DENIED)
> This typically results when the process trying to access the namespace
> does not have the required WMI privileges. The account attempting remote
> access should be an administrator on the target computer; in addition,
> the account might need to have a specific privilege enabled.
> To troubleshoot this error, check the namespace security on the remote
> namespace to see the privileges enabled for the account.
> </quote>
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

"l_walker" <> wrote in message
news:19F5438B-2F8B-4B83-B182-
....
> "Robert Aldwinckle" wrote:

>> The code apparently means that the account being used
>> to do (whatever it's doing) is not sufficiently authorized
>> to use WMI


> Robert,
>
> I solved the problem searching the net a lot to find out this...
>
> Just disabled "protect my product" in Norton Internet Security 2005.
> The curious thing is that I have two computers, and "protect my product" is
> active within NIS2005 in the other computer with no problems.
>


Norton strikes again...



> I just thought I had to post in case others have the same problem.
>
> Thanks for the reply.
> Regards,
> l_walker.



Thanks for the feedback.


Robert
---