0X80070005 Error code

When i try to download windows update
I get a installation failure message with the error code 0x80070005.
Would appreciate any help.
I am using xp with sp2
--
LOBBY

Check points:

Make sure the Administrators group has Full Control permissions to the Auto Update
registry key.
1. Use an account that has administrative credentials to log on to the Windows XP
computer.
2. Click Start, click Run, and then type the following command: regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.

Also check especially if the WindowsUpdate.log file will also read errors 0x80070005 and
0x80080005
(for Windows XP & Windows Server 2003
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control and Read
permissions. NOTE: In certain instances, these check boxes are grayed out. Ensure all
accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.

If you're using Windows XP Pro make sure it hasn't been disabled by Group Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to all Windows
Update Features and set it to the default "not configured"

Another workaround is to use Regmon and see for what keys get "Access Denied", or
Restore the permission back to default
http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional

Regmon is a Registry monitoring utility that will show you which applications are
accessing your Registry, which keys they are accessing, and the Registry data that they
are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html


--

====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp


"BRILOBB" <> wrote in message
news:C6285226-A882-4B90-81AA-...
| When i try to download windows update
| I get a installation failure message with the error code 0x80070005.
| Would appreciate any help.
| I am using xp with sp2
| --
| LOBBY

I have tried everything you listed in your post, as well as deleting
everything in the Software Distribution folder, but I still am having this
error. I have not been able to successfully update since Sept. 2006. Any
ideas?

"TaurArian [MS-MVP]" wrote:

> Check points:
>
> Make sure the Administrators group has Full Control permissions to the Auto Update
> registry key.
> 1. Use an account that has administrative credentials to log on to the Windows XP
> computer.
> 2. Click Start, click Run, and then type the following command: regedit
> 3. Click OK.
> 4. Navigate to the following key in the registry:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto Update
> 5. Right-click the Auto Update folder, and then click Permissions.
> 6. Make sure that the Administrators group has Full Control.
>
> Also check especially if the WindowsUpdate.log file will also read errors 0x80070005 and
> 0x80080005
> (for Windows XP & Windows Server 2003
> Locate the following key:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
> On the menu, click Edit. Click Permissions.
> For Administrator and System, select the Allow check boxes next to Full Control and Read
> permissions. NOTE: In certain instances, these check boxes are grayed out. Ensure all
> accounts have appropriate permissions.
> Click Apply, Click OK, Close the Registry Editor.
> Restart the system.
>
> If you're using Windows XP Pro make sure it hasn't been disabled by Group Policy:-
> Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
> Components/Windows Update. In the right pane, double click, Remove access to all Windows
> Update Features and set it to the default "not configured"
>
> Another workaround is to use Regmon and see for what keys get "Access Denied", or
> Restore the permission back to default
> http://support.microsoft.com/kb/313222/EN-US/
> How to reset security settings back to the defaults - WinXP Professional
>
> Regmon is a Registry monitoring utility that will show you which applications are
> accessing your Registry, which keys they are accessing, and the Registry data that they
> are reading and writing - all in real-time
> http://www.sysinternals.com/Utilities/Regmon.html
>
>
> --
>
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
>
>
> "BRILOBB" <> wrote in message
> news:C6285226-A882-4B90-81AA-...
> | When i try to download windows update
> | I get a installation failure message with the error code 0x80070005.
> | Would appreciate any help.
> | I am using xp with sp2
> | --
> | LOBBY
>
>
>