0x80072EE2 with new computer

New Dell running XP won't run Windows Update. I get error 0x80072EE2. I've
followed the recommended troubleshooter and added the URLs to trusted sites.
I'm running AVG Free and Windows Firewall, but even with both turned off, it
still won't work. It checks for updates and then after a minute or so, gives
me the error message.

Any help is most appreciated. THanks

> New Dell running XP won't run Windows Update. ..

Is it a brand-new computer or a "new for you" computer?

Right-click on My Computer and select Properties: What version of WinXP is
displayed in the resulting tab (e.g., Windows XP Service Pack 1a)?

Did the machine come with a Norton or McAfee free-trial preinstalled by
Dell? If so, did you uninstall it before you installed AVG Free?

Have you seen/tried the Resolutions in either of the following KB
articles?...

1. You may encounter temporary connection-related errors when you use
Windows Update or Microsoft Update to install updates:
http://support.microsoft.com/kb/836941

2. Updates are not installed successfully from Windows Update, from
Microsoft Update, or by using Automatic Updates after you perform a new
Windows XP installation or you repair a Windows XP installation:
http://support.microsoft.com/kb/943144
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jimmy wrote:
> New Dell running XP won't run Windows Update. I get error 0x80072EE2.
> I've
> followed the recommended troubleshooter and added the URLs to trusted
> sites.
> I'm running AVG Free and Windows Firewall, but even with both turned off,
> it
> still won't work. It checks for updates and then after a minute or so,
> gives me the error message.
>
> Any help is most appreciated. THanks

Issue Resolved. It must have been a hiccup in either my system or WU,
because after repeated attempts, it finally went through. This was the first
WU on this computer (brand new). I did nothing particular to get it to work,
just kept trying over the course of an hour or so. Thanks for the help.


"PA Bear [MS MVP]" wrote:

> > New Dell running XP won't run Windows Update. ..
>
> Is it a brand-new computer or a "new for you" computer?
>
> Right-click on My Computer and select Properties: What version of WinXP is
> displayed in the resulting tab (e.g., Windows XP Service Pack 1a)?
>
> Did the machine come with a Norton or McAfee free-trial preinstalled by
> Dell? If so, did you uninstall it before you installed AVG Free?
>
> Have you seen/tried the Resolutions in either of the following KB
> articles?...
>
> 1. You may encounter temporary connection-related errors when you use
> Windows Update or Microsoft Update to install updates:
> http://support.microsoft.com/kb/836941
>
> 2. Updates are not installed successfully from Windows Update, from
> Microsoft Update, or by using Automatic Updates after you perform a new
> Windows XP installation or you repair a Windows XP installation:
> http://support.microsoft.com/kb/943144
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Jimmy wrote:
> > New Dell running XP won't run Windows Update. I get error 0x80072EE2.
> > I've
> > followed the recommended troubleshooter and added the URLs to trusted
> > sites.
> > I'm running AVG Free and Windows Firewall, but even with both turned off,
> > it
> > still won't work. It checks for updates and then after a minute or so,
> > gives me the error message.
> >
> > Any help is most appreciated. THanks
>
>

YW. Others have reported the identical behavior today, too. It's a mystery
to me.

Jimmy wrote:
> Issue Resolved. It must have been a hiccup in either my system or WU,
> because after repeated attempts, it finally went through. This was the
> first WU on this computer (brand new). I did nothing particular to get it
> to work, just kept trying over the course of an hour or so. Thanks for
> the
> help.
>
>
> "PA Bear [MS MVP]" wrote:
>
>>> New Dell running XP won't run Windows Update. ..
>>
>> Is it a brand-new computer or a "new for you" computer?
>>
>> Right-click on My Computer and select Properties: What version of WinXP
>> is
>> displayed in the resulting tab (e.g., Windows XP Service Pack 1a)?
>>
>> Did the machine come with a Norton or McAfee free-trial preinstalled by
>> Dell? If so, did you uninstall it before you installed AVG Free?
>>
>> Have you seen/tried the Resolutions in either of the following KB
>> articles?...
>>
>> 1. You may encounter temporary connection-related errors when you use
>> Windows Update or Microsoft Update to install updates:
>> http://support.microsoft.com/kb/836941
>>
>> 2. Updates are not installed successfully from Windows Update, from
>> Microsoft Update, or by using Automatic Updates after you perform a new
>> Windows XP installation or you repair a Windows XP installation:
>> http://support.microsoft.com/kb/943144
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Jimmy wrote:
>>> New Dell running XP won't run Windows Update. I get error 0x80072EE2.
>>> I've
>>> followed the recommended troubleshooter and added the URLs to trusted
>>> sites.
>>> I'm running AVG Free and Windows Firewall, but even with both turned
>>> off,
>>> it
>>> still won't work. It checks for updates and then after a minute or so,
>>> gives me the error message.
>>>
>>> Any help is most appreciated. THanks

Please post the answer to the "mystery" when found. Am having same problem
with Win XP SP3 (and since Nov) --and note that I too have AVG Free which is
interesting.

"PA Bear [MS MVP]" wrote:

> YW. Others have reported the identical behavior today, too. It's a mystery
> to me.
>
> Jimmy wrote:
> > Issue Resolved. It must have been a hiccup in either my system or WU,
> > because after repeated attempts, it finally went through. This was the
> > first WU on this computer (brand new). I did nothing particular to get it
> > to work, just kept trying over the course of an hour or so. Thanks for
> > the
> > help.
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >>> New Dell running XP won't run Windows Update. ..
> >>
> >> Is it a brand-new computer or a "new for you" computer?
> >>
> >> Right-click on My Computer and select Properties: What version of WinXP
> >> is
> >> displayed in the resulting tab (e.g., Windows XP Service Pack 1a)?
> >>
> >> Did the machine come with a Norton or McAfee free-trial preinstalled by
> >> Dell? If so, did you uninstall it before you installed AVG Free?
> >>
> >> Have you seen/tried the Resolutions in either of the following KB
> >> articles?...
> >>
> >> 1. You may encounter temporary connection-related errors when you use
> >> Windows Update or Microsoft Update to install updates:
> >> http://support.microsoft.com/kb/836941
> >>
> >> 2. Updates are not installed successfully from Windows Update, from
> >> Microsoft Update, or by using Automatic Updates after you perform a new
> >> Windows XP installation or you repair a Windows XP installation:
> >> http://support.microsoft.com/kb/943144
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Jimmy wrote:
> >>> New Dell running XP won't run Windows Update. I get error 0x80072EE2.
> >>> I've
> >>> followed the recommended troubleshooter and added the URLs to trusted
> >>> sites.
> >>> I'm running AVG Free and Windows Firewall, but even with both turned
> >>> off,
> >>> it
> >>> still won't work. It checks for updates and then after a minute or so,
> >>> gives me the error message.
> >>>
> >>> Any help is most appreciated. THanks
>
>

If you need assistance, please begin a new thread to avoid confusing Jimmy,
me, and yourself. Thanks.

Gramma wrote:
> Please post the answer to the "mystery" when found. Am having same problem
> with Win XP SP3 (and since Nov) --and note that I too have AVG Free which
> is
> interesting.
>
> "PA Bear [MS MVP]" wrote:
>> YW. Others have reported the identical behavior today, too. It's a
>> mystery to me.
>>
>> Jimmy wrote:
>>> Issue Resolved. It must have been a hiccup in either my system or WU,
>>> because after repeated attempts, it finally went through. This was the
>>> first WU on this computer (brand new). I did nothing particular to get
>>> it
>>> to work, just kept trying over the course of an hour or so. Thanks for
>>> the
>>> help.
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>>> New Dell running XP won't run Windows Update. ..
>>>>
>>>> Is it a brand-new computer or a "new for you" computer?
>>>>
>>>> Right-click on My Computer and select Properties: What version of WinXP
>>>> is
>>>> displayed in the resulting tab (e.g., Windows XP Service Pack 1a)?
>>>>
>>>> Did the machine come with a Norton or McAfee free-trial preinstalled by
>>>> Dell? If so, did you uninstall it before you installed AVG Free?
>>>>
>>>> Have you seen/tried the Resolutions in either of the following KB
>>>> articles?...
>>>>
>>>> 1. You may encounter temporary connection-related errors when you use
>>>> Windows Update or Microsoft Update to install updates:
>>>> http://support.microsoft.com/kb/836941
>>>>
>>>> 2. Updates are not installed successfully from Windows Update, from
>>>> Microsoft Update, or by using Automatic Updates after you perform a new
>>>> Windows XP installation or you repair a Windows XP installation:
>>>> http://support.microsoft.com/kb/943144
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> Jimmy wrote:
>>>>> New Dell running XP won't run Windows Update. I get error 0x80072EE2.
>>>>> I've
>>>>> followed the recommended troubleshooter and added the URLs to trusted
>>>>> sites.
>>>>> I'm running AVG Free and Windows Firewall, but even with both turned
>>>>> off,
>>>>> it
>>>>> still won't work. It checks for updates and then after a minute or
>>>>> so,
>>>>> gives me the error message.
>>>>>
>>>>> Any help is most appreciated. THanks