0x80072EFE - Windows Update

I am getting this error when trying to run Windows Update.
Can't find anything about it.

I also received the same error. It must have something to do with downloading
a driver update, (in my case, it was an update for an Agere Win Modem).
The system has XP home and the driver update was the only update I tried to
download; mysteriously, the modem stopped after the file was received (lost
it's connection with the Windows update site) and I waited until the driver
finished loading. After reboot, I returned to the Windows Update, where I
received the error message.

If you also tried to download a driver, I suggest you check the date for the
existing driver and possibly reinstall it to see if it corrects the problem.

The only other update I downloaded earlier in the day was a critical Windows
update, but the following update worked okay.

Hope this helps.




"Peter Cronwright" wrote:

> I am getting this error when trying to run Windows Update.
> Can't find anything about it.
>
>
>

I'm getting it when the updates are being checked.
I found a workaround, it only occurs when I am connecting to Windows Update
via our WinGate proxy server.

"Tall_Tiger" <> wrote in message
news:8706339B-8DDE-420B-91F5-...
>I also received the same error. It must have something to do with
>downloading
> a driver update, (in my case, it was an update for an Agere Win Modem).
> The system has XP home and the driver update was the only update I tried
> to
> download; mysteriously, the modem stopped after the file was received
> (lost
> it's connection with the Windows update site) and I waited until the
> driver
> finished loading. After reboot, I returned to the Windows Update, where I
> received the error message.
>
> If you also tried to download a driver, I suggest you check the date for
> the
> existing driver and possibly reinstall it to see if it corrects the
> problem.
>
> The only other update I downloaded earlier in the day was a critical
> Windows
> update, but the following update worked okay.
>
> Hope this helps.
>
>
>
>
> "Peter Cronwright" wrote:
>
>> I am getting this error when trying to run Windows Update.
>> Can't find anything about it.
>>
>>
>>

Hi Peter,

It is more than likely an issue with your proxy server setting that is
preventing you from accessing Windows update. How were you able to resolve
the issue?
What changes

Allenh [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights


"Peter Cronwright" <> wrote in message
news:%...
>I am getting this error when trying to run Windows Update.
> Can't find anything about it.
>

I don't think it's a proxy issue, I think it's a wuauserv issue:

In our environment we use ISA proxy, the service attempts to connect
directly instead of using IE's proxy settings.

"Allenh [MSFT]" wrote:

> Hi Peter,
>
> It is more than likely an issue with your proxy server setting that is
> preventing you from accessing Windows update. How were you able to resolve
> the issue?
> What changes
>
> Allenh [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
>
> "Peter Cronwright" <> wrote in message
> news:%...
> >I am getting this error when trying to run Windows Update.
> > Can't find anything about it.
> >
>
>
>

Ferret <> wrote in message news:<55A3207D-907A-4A6B-8241->...
> I don't think it's a proxy issue, I think it's a wuauserv issue:
>
> In our environment we use ISA proxy, the service attempts to connect
> directly instead of using IE's proxy settings.
>
> "Allenh [MSFT]" wrote:
>
> > Hi Peter,
> >
> > It is more than likely an issue with your proxy server setting that is
> > preventing you from accessing Windows update. How were you able to resolve
> > the issue?
> > What changes
> >
> > Allenh [MSFT]
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights
> >
> >
> > "Peter Cronwright" <> wrote in message
> > news:%...
> > >I am getting this error when trying to run Windows Update.
> > > Can't find anything about it.
> > >
> >
> >
> >


Here we have an issue. We are able to access the v5 Windows Update
site by disabling the Microsoft Client Firewall in the ISA Server. But
once we disable the connection we are unable to access certain
Internet Functions and the unable establish a connection to the ISA
Server (2000).

Have you had other reports of ISA server causing problems? Is there
any plan to issue a patch for either of these products to allow them
to interoperability again?

To get Windows Update v5 to work behing ISA Server i did the following:
On ISA Server 2000

- Disable “global� authentication for web proxy requests
1. Open the ISA Manglement MMC
2. Select View, then Advanced
3. Expand Servers and Arrays
4. R-click <ArrayName>, select Properties
5. Select Outgoing Web Requests
6. Uncheck Ask Unauthenticated users for identification
7. Click Apply,
8. When prompted, select Save the changes and restart the service(s)
9. Click OK

- Create a destination set for Windows Update domains
1. Expand <ArrayName> and PolicyElements
2. R-click Destination Sets, select New, then Set
3. Enter WindowsUpdate in the Name field, click Next
4. Click Add
5. Enter *.download.microsoft.com in the Domain field
6. Leave the Path field blank
7. Click OK
8. Repeat steps 4 through 7 for the following domains:
*.windowsupdate.com, *.windowsupdate.microsoft.com,
windowsupdate.microsoft.com
9. Click OK

- Create an anonymous Site and Content rule for Windows Update requests
1. Expand Access Policy
2. R-click Site and Content Rules, select New, then Rule
3. Enter Windows Update in the Name field, click Next
4. Select Allow, click Next
5. Select Allow access based on destination, click Next
6. In the Apply this rule to: drop-down list, select Specified Destination
Set
7. In the Name: drop-down list, select Windows Update
8. Click Next, then Finish

On Client PC's
- Make sure they are using the proxy server
1. Open Internet Explorer
2. Click the Tools menu and choose Internet Options
3. On the Connections tab, click the LAN Settings button
4. Check Automatically Detect Setttings
5. Check Use a proxy server for your LAN
6. Enter the name of the isa server in the address box.
7. Enter the port in the port box. 8080 is the defualt port.
8. Check Bypass prooxy server for local addresses
9. Click OK
10. Click Ok
11. Close Internet Explorer

I wasn't downloading a driver, I get it before I even see the list of
drivers.
Are you running XP SP2? I am.

"Tall_Tiger" <> wrote in message
news:8706339B-8DDE-420B-91F5-...
>I also received the same error. It must have something to do with
>downloading
> a driver update, (in my case, it was an update for an Agere Win Modem).
> The system has XP home and the driver update was the only update I tried
> to
> download; mysteriously, the modem stopped after the file was received
> (lost
> it's connection with the Windows update site) and I waited until the
> driver
> finished loading. After reboot, I returned to the Windows Update, where I
> received the error message.
>
> If you also tried to download a driver, I suggest you check the date for
> the
> existing driver and possibly reinstall it to see if it corrects the
> problem.
>
> The only other update I downloaded earlier in the day was a critical
> Windows
> update, but the following update worked okay.
>
> Hope this helps.
>
>
>
>
> "Peter Cronwright" wrote:
>
>> I am getting this error when trying to run Windows Update.
>> Can't find anything about it.
>>
>>
>>

After further research I have found this only occurs on PC's running Windows
XP SP2 and connecting to Windows Update V5 via a WWW proxy server. I have
tried 3 different proxy server packages and they all get the same error,
WinGate, FreeProxy and 602 Lan Suite.
When the computers are connected to the Internet via an ADSL/NAT connection
Windows Update V5 works without a problem.

"Peter Cronwright" <> wrote in message
news:%...
>I am getting this error when trying to run Windows Update.
> Can't find anything about it.
>

"Peter Cronwright" <> wrote in message
news:...
> After further research I have found this only occurs on PC's running Windows XP SP2 and connecting to Windows Update V5 via a WWW
> proxy server.


Does the information about authentication in this article help?

<title>KB842309 - An update is available for Background Intelligent Transfer Service (BITS) 2.0 for Windows XP</title>


Does your log show if you are even getting that far?


HTH

Robert Aldwinckle
---


> I have tried 3 different proxy server packages and they all get the same error, WinGate, FreeProxy and 602 Lan Suite.
> When the computers are connected to the Internet via an ADSL/NAT connection Windows Update V5 works without a problem.
>
> "Peter Cronwright" <> wrote in message news:%...
>>I am getting this error when trying to run Windows Update.
>> Can't find anything about it.
>>
>
>