Open the WindowsUpdate.log located in the WINDOWS directory. Scroll down
towards the bottom for the most recent entries. Look for an error code
associated with the latest install failure and post it here.
Or, right click My Computer on the Start Menu or the Desktop, choose
Manage. Click the plus sign next to Event Viewer. Click on System.
In the right frame, under Type, look for Warning and under Source,
Windows Update Agent. What you're looking for is Warning AND Windows
Update Agent. When you locate it, click the Copy button ( to the right
of Computer: )and post it back here. Here's a sample from my system (It
was not labeled Warning, though )
================================================== ===============================
Event Type: Information
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 17
Date: 12/16/2005
Time: 4:50:13 PM
User: N/A
Computer: TOSHIBA-USER
Description:
Installation Ready: The following updates are downloaded and ready for
installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions:
- Windows Malicious Software Removal Tool - December 2005 (KB890830)
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 30 sult=0x0
0010: 30 30 30 30 30 30 30 20 0000000
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 30 30 30 30 30 30 ={000000
0028: 30 30 2d 30 30 30 30 2d 00-0000-
0030: 30 30 30 30 2d 30 30 30 0000-000
0038: 30 2d 30 30 30 30 30 30 0-000000
0040: 30 30 30 30 30 30 7d 20 000000}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 30 Number=0
0058: 20 00 .
================================================== =================================
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============
CzarKen wrote:
> Well thanks Tom and MowGreen for the suggestions, but I am still not
> updating. I tried MowGreen's suggestion first and that didn't change things.
> I don't see where I can back out the updates, so I can't really "try" that.
>
> "CzarKen" wrote:
>
>
>>I installed around 37 updates yesterday on top of SP2. Today wnen I try to
>>install a few more (both high and other) I download fine, but the installs
>>all fail with a 0x80090017 error. There is no hit in the KB for that error.
>>Any suggestions? Thanks very much.