0x800ccc0e

Another error message I've been getting almost constantly since day before
yesterday is 0x800ccc0e (Unable to connect to the server). I still can
send/receive messages at times. I went out to the web site and the
instructions there are for Outlook Express, I have Outlook. Step #4 tells
you to change the information in the smpt. I talked with my ISP techies,
they said I shouldn't change it. We checked all of my Outlook settings and
they are OK. With them on the line with me, I decided to try changing I
even tried changing my smpt just to see if it would work, I could not send
messages at all then. We changed it back to they way they had me set it up
originally.

I completed the "How helpful was this" form and even told them what was
happening, asking what to do. I have not heard back from them. I do not
like the pop-ups! I need to know what to do! PLEASE!

This has nothing to do with Windows Update.

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsof...utlook.general
news://msnews.microsoft.com/microsof....configuration
news://msnews.microsoft.com/microsof...tlook.contacts
news://msnews.microsoft.com/microsof...k.installation
news://msnews.microsoft.com/microsof...utlook.interop
news://msnews.microsoft.com/microsof...tlook.printing
news://msnews.microsoft.com/microsof...ic.outlook.bcm
news://msnews.microsoft.com/microsof...ic.outlook.fax
news://msnews.microsoft.com/microsof...program_addins
news://msnews.microsoft.com/microsof....program_forms
news://msnews.microsoft.com/microsof...ok.program_vba
news://msnews.microsoft.com/microsof...ok.teamfolders
news://msnews.microsoft.com/microsof...thirdpartyutil
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Miss_Sue wrote:
> Another error message I've been getting almost constantly since day before
> yesterday is 0x800ccc0e (Unable to connect to the server). I still can
> send/receive messages at times. I went out to the web site and the
> instructions there are for Outlook Express, I have Outlook. Step #4
> tells
> you to change the information in the smpt. I talked with my ISP techies,
> they said I shouldn't change it. We checked all of my Outlook settings
> and
> they are OK. With them on the line with me, I decided to try changing I
> even tried changing my smpt just to see if it would work, I could not send
> messages at all then. We changed it back to they way they had me set it
> up
> originally.
>
> I completed the "How helpful was this" form and even told them what was
> happening, asking what to do. I have not heard back from them. I do
> not
> like the pop-ups! I need to know what to do! PLEASE!