Here's a part of the "WindowsUpdate.log". Can someone please tell me
what action I can take to troubleshoot further:
2005-12-05 13:17:43 1688 5bc COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2005-12-05 13:17:43 1688 5bc COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2005-12-05 13:17:43 1688 5bc COMAPI - AuthorizationCabPath =
C:\WINNT\SoftwareDistribution\AuthCabs\muauth.cab
2005-12-05 13:17:43 1232 98c DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-05 13:17:43 1688 5bc COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2005-12-05 13:17:43 1688 5bc COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2005-12-05 13:17:43 1688 5bc COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2005-12-05 13:17:44 1688 5bc Setup *********** Setup: Checking whether
self-update is required ***********
2005-12-05 13:17:44 1688 5bc Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2005-12-05 13:17:44 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuweb.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-12-05 13:17:44 1688 5bc Setup * IsUpdateRequired = No
2005-12-05 13:17:45 1688 5bc Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2005-12-05 13:17:45 1688 5bc Misc = Process: C:\WINNT\Explorer.EXE
2005-12-05 13:17:45 1688 5bc Misc = Module: C:\WINNT\system32\wuweb.dll
2005-12-05 13:17:45 1688 5bc Setup *********** Setup: Checking whether
self-update is required ***********
2005-12-05 13:17:45 1688 5bc Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-12-05 13:17:45 1688 5bc Setup * IsUpdateRequired = No
2005-12-05 13:17:53 1688 5bc COMAPI -------------
2005-12-05 13:17:53 1688 5bc COMAPI -- START -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2005-12-05 13:17:53 1688 5bc COMAPI ---------
2005-12-05 13:17:53 1688 5bc COMAPI - Online = Yes; Ignore download
priority = No
2005-12-05 13:17:53 1688 5bc COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2005-12-05 13:17:53 1688 5bc COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-05 13:17:53 1688 5bc COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-12-05 13:17:53 1232 99c Agent *************
2005-12-05 13:17:53 1232 99c Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-12-05 13:17:53 1232 99c Agent *********
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: DownloadFileInternal failed for
http://download.windowsupdate.com/v6...r/muredir.cab: error
0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: DownloadFileInternal failed for
http://download.microsoft.com/v6/mic...r/muredir.cab: error
0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:53 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:54 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:54 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:54 1232 99c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8019012e
2005-12-05 13:17:54 1232 99c Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x8019012e
2005-12-05 13:17:54 1232 99c Misc WARNING: DownloadFileInternal failed for
http://update.microsoft.com/v6/micro...r/muredir.cab: error
0x8019012e
2005-12-05 13:17:54 1232 99c Agent * WARNING: Failed to synchronize, error
= 0x8019012E
2005-12-05 13:17:54 1232 99c Agent * WARNING: Exit code = 0x8019012E
2005-12-05 13:17:54 1232 99c Agent *********
2005-12-05 13:17:54 1232 99c Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-12-05 13:17:54 1232 99c Agent *************
2005-12-05 13:17:54 1232 99c Agent WARNING: WU client failed Searching for
update with error 0x8019012e
2005-12-05 13:17:54 1688 894 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-12-05 13:17:54 1688 894 COMAPI - Updates found = 0
2005-12-05 13:17:54 1688 894 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x8019012E
2005-12-05 13:17:54 1688 894 COMAPI ---------
2005-12-05 13:17:54 1688 894 COMAPI -- END -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2005-12-05 13:17:54 1688 894 COMAPI -------------
2005-12-05 13:17:54 1688 5bc COMAPI WARNING: Operation failed due to earlier
error, hr=8019012E
2005-12-05 13:17:54 1688 5bc COMAPI FATAL: Unable to complete asynchronous
search. (hr=8019012E)
2005-12-05 13:17:59 1232 99c Report REPORT EVENT:
{1CD1C09E-E678-43EC-8779-2A014760E41A} 2005-12-05
13:17:54-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8019012e MicrosoftUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x8019012e
"ZGRAF" wrote:
> Running on Windows 2000. I get "Error number: 0x8019012E"
> when I try to run windows update. Is there a workaround?