0x80244008

Hello, I am able to download updates, but not install them. Can you please
give me some advice. My windows update log displays the following in a
nutshell:

2008-03-16 14:10:09:312 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
failed with 0x80244008, but continuing with call
{ED334429-318E-4A0E-84BF-0FBB487D17AB}.
2008-03-16 14:10:09:312 1128 9e0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
2008-03-16 14:10:09:312 1128 9e0 DnldMgr * Queueing update for download
handler request generation.
2008-03-16 14:10:09:312 1128 9e0 DnldMgr Generating download request for
update {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108
2008-03-16 14:10:09:875 1128 9e0 Handler Windows Patch download for UpdateId
= {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}: selected action is download
full-file.
2008-03-16 14:10:09:875 1128 9e0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
2008-03-16 14:10:09:890 1128 9e0 DnldMgr * All files for update were
already downloaded and are valid.
2008-03-16 14:10:10:125 1128 b24 AU >>## RESUMED ## AU: Download update
[UpdateId = {7255E676-4830-42CA-B30D-1A23E22B1C9A}, succeeded]
2008-03-16 14:10:10:125 1128 9e0 Agent *********
2008-03-16 14:10:10:125 1128 9e0 Agent ** END ** Agent: Downloading
updates [CallerId = AutomaticUpdates]
2008-03-16 14:10:10:125 1128 9e0 Agent *************
2008-03-16 14:10:10:125 1128 b24 AU Setting AU scheduled install time to
2008-03-17 11:00:00
2008-03-16 14:10:10:125 1128 9e0 DnldMgr *************
2008-03-16 14:10:10:125 1128 9e0 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = AutomaticUpdates]
2008-03-16 14:10:10:125 1128 9e0 DnldMgr *********
2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Call ID =
{3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}
2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Priority = 2, Interactive = 0,
Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Updates to download = 1
2008-03-16 14:10:10:125 1128 9e0 Agent * Title = Update for Windows XP
(KB920872)
2008-03-16 14:10:10:125 1128 9e0 Agent * UpdateId =
{B579FB77-61A7-42DA-85D7-9ABE9BC32CC6}.101
2008-03-16 14:10:10:125 1128 9e0 Agent * Bundles 1 updates:
2008-03-16 14:10:10:125 1128 9e0 Agent *
{2945EA25-A8A7-4B01-892F-720770C34B63}.101
2008-03-16 14:10:10:140 1128 9e0 PT +++++++++++ PT: Synchronizing file
locations +++++++++++
2008-03-16 14:10:10:140 1128 9e0 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://sulu.kings.k12.ca.us/ClientWe...ce/client.asmx
2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations failure, error
= 0x80244008, soap client error = 8, soap error code = 0, HTTP status code =
200
2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations_WithRecovery
failed: 0x80244008
2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: SyncFileLocations failed
with 0x80244008.
2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
failed with 0x80244008, but continuing with call
{3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}.
2008-03-16 14:10:10:140 1128 9e0 DnldMgr *********** DnldMgr: New download
job [UpdateId = {2945EA25-A8A7-4B01-892F-720770C34B63}.101] ***********
2008-03-16 14:10:10:140 1128 9e0 DnldMgr * Queueing update for download
handler request generation.
2008-03-16 14:10:10:140 1128 9e0 DnldMgr Generating download request for
update



I think that the information after all of those "Warnings" near the bottom
of the log is the significant part that I need solved, but I am not sure. I
hope that this wasn't already answered. I was reading these threads on this
error and I even tried some of their solutions, such as typing the "net stop
and start wuauserv" command in cmd and then deleting all of the updates in
"windows\softwaredistribution\download" folder, but to no avail. Thank you.

[Crossposted to WSUS-specific newsgroup as it would appear that the machine
updates or had updated via WSUS]

Windows version of the machine in question, please?

Is this your personal machine or one at work (or school)? If the former,
was the machine once or ever used in a public school in California?

cf. MVP Lawrence Garvin's replies in this archived, related thread:
http://groups.google.com/group/micro...325d45961a7a13
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


mud49 wrote:
> Hello, I am able to download updates, but not install them. Can you
> please
> give me some advice. My windows update log displays the following in a
> nutshell:
>
> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
> failed with 0x80244008, but continuing with call
> {ED334429-318E-4A0E-84BF-0FBB487D17AB}.
> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr * Queueing update for download
> handler request generation.
> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr Generating download request for
> update {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108
> 2008-03-16 14:10:09:875 1128 9e0 Handler Windows Patch download for
> UpdateId
> = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}: selected action is download
> full-file.
> 2008-03-16 14:10:09:875 1128 9e0 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> 2008-03-16 14:10:09:890 1128 9e0 DnldMgr * All files for update were
> already downloaded and are valid.
> 2008-03-16 14:10:10:125 1128 b24 AU >>## RESUMED ## AU: Download update
> [UpdateId = {7255E676-4830-42CA-B30D-1A23E22B1C9A}, succeeded]
> 2008-03-16 14:10:10:125 1128 9e0 Agent *********
> 2008-03-16 14:10:10:125 1128 9e0 Agent ** END ** Agent: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-03-16 14:10:10:125 1128 9e0 Agent *************
> 2008-03-16 14:10:10:125 1128 b24 AU Setting AU scheduled install time to
> 2008-03-17 11:00:00
> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *************
> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr ** START ** DnldMgr: Downloading
> updates [CallerId = AutomaticUpdates]
> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *********
> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Call ID =
> {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}
> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Priority = 2, Interactive =
> 0,
> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId
> =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Updates to download = 1
> 2008-03-16 14:10:10:125 1128 9e0 Agent * Title = Update for Windows XP
> (KB920872)
> 2008-03-16 14:10:10:125 1128 9e0 Agent * UpdateId =
> {B579FB77-61A7-42DA-85D7-9ABE9BC32CC6}.101
> 2008-03-16 14:10:10:125 1128 9e0 Agent * Bundles 1 updates:
> 2008-03-16 14:10:10:125 1128 9e0 Agent *
> {2945EA25-A8A7-4B01-892F-720770C34B63}.101
> 2008-03-16 14:10:10:140 1128 9e0 PT +++++++++++ PT: Synchronizing file
> locations +++++++++++
> 2008-03-16 14:10:10:140 1128 9e0 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://sulu.kings.k12.ca.us/ClientWe...ce/client.asmx
> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations failure,
> error
> = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code
> =
> 200
> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations_WithRecovery
> failed: 0x80244008
> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: SyncFileLocations failed
> with 0x80244008.
> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
> failed with 0x80244008, but continuing with call
> {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}.
> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {2945EA25-A8A7-4B01-892F-720770C34B63}.101] ***********
> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr * Queueing update for download
> handler request generation.
> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr Generating download request for
> update
>
>
>
> I think that the information after all of those "Warnings" near the bottom
> of the log is the significant part that I need solved, but I am not sure.
> I
> hope that this wasn't already answered. I was reading these threads on
> this
> error and I even tried some of their solutions, such as typing the "net
> stop
> and start wuauserv" command in cmd and then deleting all of the updates in
> "windows\softwaredistribution\download" folder, but to no avail. Thank
> you.

Wow thank you with the quick reply. Yeah sorry about that. The Windows
version is XP Pro w/ SP2. Yes it is on a domain and belongs to a public
school. I work for county education actually, but I'm the weekend guy, so I
don't really have any clue which school the PC came from. Plus I'm quite
green as you can tell. So, because it is on a domain, even with admin
privileges, I can't update the PC via Microsoft update? I have never had
this issue before so I'm anxious to learn whats going on here. Thank you.

"PA Bear [MS MVP]" wrote:

> [Crossposted to WSUS-specific newsgroup as it would appear that the machine
> updates or had updated via WSUS]
>
> Windows version of the machine in question, please?
>
> Is this your personal machine or one at work (or school)? If the former,
> was the machine once or ever used in a public school in California?
>
> cf. MVP Lawrence Garvin's replies in this archived, related thread:
> http://groups.google.com/group/micro...325d45961a7a13
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> mud49 wrote:
> > Hello, I am able to download updates, but not install them. Can you
> > please
> > give me some advice. My windows update log displays the following in a
> > nutshell:
> >
> > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
> > failed with 0x80244008, but continuing with call
> > {ED334429-318E-4A0E-84BF-0FBB487D17AB}.
> > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr *********** DnldMgr: New
> > download
> > job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr * Queueing update for download
> > handler request generation.
> > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr Generating download request for
> > update {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108
> > 2008-03-16 14:10:09:875 1128 9e0 Handler Windows Patch download for
> > UpdateId
> > = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}: selected action is download
> > full-file.
> > 2008-03-16 14:10:09:875 1128 9e0 DnldMgr *********** DnldMgr: New
> > download
> > job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> > 2008-03-16 14:10:09:890 1128 9e0 DnldMgr * All files for update were
> > already downloaded and are valid.
> > 2008-03-16 14:10:10:125 1128 b24 AU >>## RESUMED ## AU: Download update
> > [UpdateId = {7255E676-4830-42CA-B30D-1A23E22B1C9A}, succeeded]
> > 2008-03-16 14:10:10:125 1128 9e0 Agent *********
> > 2008-03-16 14:10:10:125 1128 9e0 Agent ** END ** Agent: Downloading
> > updates [CallerId = AutomaticUpdates]
> > 2008-03-16 14:10:10:125 1128 9e0 Agent *************
> > 2008-03-16 14:10:10:125 1128 b24 AU Setting AU scheduled install time to
> > 2008-03-17 11:00:00
> > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *************
> > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr ** START ** DnldMgr: Downloading
> > updates [CallerId = AutomaticUpdates]
> > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *********
> > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Call ID =
> > {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}
> > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Priority = 2, Interactive =
> > 0,
> > Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId
> > =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Updates to download = 1
> > 2008-03-16 14:10:10:125 1128 9e0 Agent * Title = Update for Windows XP
> > (KB920872)
> > 2008-03-16 14:10:10:125 1128 9e0 Agent * UpdateId =
> > {B579FB77-61A7-42DA-85D7-9ABE9BC32CC6}.101
> > 2008-03-16 14:10:10:125 1128 9e0 Agent * Bundles 1 updates:
> > 2008-03-16 14:10:10:125 1128 9e0 Agent *
> > {2945EA25-A8A7-4B01-892F-720770C34B63}.101
> > 2008-03-16 14:10:10:140 1128 9e0 PT +++++++++++ PT: Synchronizing file
> > locations +++++++++++
> > 2008-03-16 14:10:10:140 1128 9e0 PT + ServiceId =
> > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > http://sulu.kings.k12.ca.us/ClientWe...ce/client.asmx
> > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations failure,
> > error
> > = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code
> > =
> > 200
> > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations_WithRecovery
> > failed: 0x80244008
> > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: SyncFileLocations failed
> > with 0x80244008.
> > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
> > failed with 0x80244008, but continuing with call
> > {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}.
> > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr *********** DnldMgr: New
> > download
> > job [UpdateId = {2945EA25-A8A7-4B01-892F-720770C34B63}.101] ***********
> > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr * Queueing update for download
> > handler request generation.
> > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr Generating download request for
> > update
> >
> >
> >
> > I think that the information after all of those "Warnings" near the bottom
> > of the log is the significant part that I need solved, but I am not sure.
> > I
> > hope that this wasn't already answered. I was reading these threads on
> > this
> > error and I even tried some of their solutions, such as typing the "net
> > stop
> > and start wuauserv" command in cmd and then deleting all of the updates in
> > "windows\softwaredistribution\download" folder, but to no avail. Thank
> > you.
>
>

Hello,

0x80244008 translates to WU_E_PT_SOAPCLIENT_PARSEFAULT Same as
SOAPCLIENT_PARSEFAULT_ERROR - SOAP client failed to parse a SOAP fault.

It appears this is an issue with the wsus server and the wsus client.

If your wsus admin looked in his iis logs, he should also see the following
error:
ClientWebService/client.asmx - 500 Windows-Update-Agent

If so, have him perform the following:

Run aspnet_iisreg.exe -i and restart the IIS services .

Diana

Diana Smith [MSFT] <>
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.


--
Try to open wsus admin page and I get the following error "Service
Unavailable".

Go to IIS Manager and try to browse the page and I get the same error.


"mud49" wrote:

> Wow thank you with the quick reply. Yeah sorry about that. The Windows
> version is XP Pro w/ SP2. Yes it is on a domain and belongs to a public
> school. I work for county education actually, but I'm the weekend guy, so I
> don't really have any clue which school the PC came from. Plus I'm quite
> green as you can tell. So, because it is on a domain, even with admin
> privileges, I can't update the PC via Microsoft update? I have never had
> this issue before so I'm anxious to learn whats going on here. Thank you.
>
> "PA Bear [MS MVP]" wrote:
>
> > [Crossposted to WSUS-specific newsgroup as it would appear that the machine
> > updates or had updated via WSUS]
> >
> > Windows version of the machine in question, please?
> >
> > Is this your personal machine or one at work (or school)? If the former,
> > was the machine once or ever used in a public school in California?
> >
> > cf. MVP Lawrence Garvin's replies in this archived, related thread:
> > http://groups.google.com/group/micro...325d45961a7a13
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> >
> > mud49 wrote:
> > > Hello, I am able to download updates, but not install them. Can you
> > > please
> > > give me some advice. My windows update log displays the following in a
> > > nutshell:
> > >
> > > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
> > > failed with 0x80244008, but continuing with call
> > > {ED334429-318E-4A0E-84BF-0FBB487D17AB}.
> > > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr *********** DnldMgr: New
> > > download
> > > job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> > > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr * Queueing update for download
> > > handler request generation.
> > > 2008-03-16 14:10:09:312 1128 9e0 DnldMgr Generating download request for
> > > update {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108
> > > 2008-03-16 14:10:09:875 1128 9e0 Handler Windows Patch download for
> > > UpdateId
> > > = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}: selected action is download
> > > full-file.
> > > 2008-03-16 14:10:09:875 1128 9e0 DnldMgr *********** DnldMgr: New
> > > download
> > > job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> > > 2008-03-16 14:10:09:890 1128 9e0 DnldMgr * All files for update were
> > > already downloaded and are valid.
> > > 2008-03-16 14:10:10:125 1128 b24 AU >>## RESUMED ## AU: Download update
> > > [UpdateId = {7255E676-4830-42CA-B30D-1A23E22B1C9A}, succeeded]
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent *********
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent ** END ** Agent: Downloading
> > > updates [CallerId = AutomaticUpdates]
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent *************
> > > 2008-03-16 14:10:10:125 1128 b24 AU Setting AU scheduled install time to
> > > 2008-03-17 11:00:00
> > > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *************
> > > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr ** START ** DnldMgr: Downloading
> > > updates [CallerId = AutomaticUpdates]
> > > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *********
> > > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Call ID =
> > > {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}
> > > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Priority = 2, Interactive =
> > > 0,
> > > Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId
> > > =
> > > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> > > 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Updates to download = 1
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent * Title = Update for Windows XP
> > > (KB920872)
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent * UpdateId =
> > > {B579FB77-61A7-42DA-85D7-9ABE9BC32CC6}.101
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent * Bundles 1 updates:
> > > 2008-03-16 14:10:10:125 1128 9e0 Agent *
> > > {2945EA25-A8A7-4B01-892F-720770C34B63}.101
> > > 2008-03-16 14:10:10:140 1128 9e0 PT +++++++++++ PT: Synchronizing file
> > > locations +++++++++++
> > > 2008-03-16 14:10:10:140 1128 9e0 PT + ServiceId =
> > > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> > > http://sulu.kings.k12.ca.us/ClientWe...ce/client.asmx
> > > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations failure,
> > > error
> > > = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code
> > > =
> > > 200
> > > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> > > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations_WithRecovery
> > > failed: 0x80244008
> > > 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> > > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: SyncFileLocations failed
> > > with 0x80244008.
> > > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: PopulateFileUrlsForCall
> > > failed with 0x80244008, but continuing with call
> > > {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}.
> > > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr *********** DnldMgr: New
> > > download
> > > job [UpdateId = {2945EA25-A8A7-4B01-892F-720770C34B63}.101] ***********
> > > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr * Queueing update for download
> > > handler request generation.
> > > 2008-03-16 14:10:10:140 1128 9e0 DnldMgr Generating download request for
> > > update
> > >
> > >
> > >
> > > I think that the information after all of those "Warnings" near the bottom
> > > of the log is the significant part that I need solved, but I am not sure.
> > > I
> > > hope that this wasn't already answered. I was reading these threads on
> > > this
> > > error and I even tried some of their solutions, such as typing the "net
> > > stop
> > > and start wuauserv" command in cmd and then deleting all of the updates in
> > > "windows\softwaredistribution\download" folder, but to no avail. Thank
> > > you.
> >
> >

See Diana's reply.

Assuming it's a laptop and you've been attempting to update at home (since
16 Mar-08 was a Sunday), see if you can update it when the machine's
connected at the school. IOW the machine "wants" to use the server at
school as its update source so no, you can't use Microsoft Update at home.
--
~PA Bear


mud49 wrote:
> Wow thank you with the quick reply. Yeah sorry about that. The Windows
> version is XP Pro w/ SP2. Yes it is on a domain and belongs to a public
> school. I work for county education actually, but I'm the weekend guy, so
> I
> don't really have any clue which school the PC came from. Plus I'm quite
> green as you can tell. So, because it is on a domain, even with admin
> privileges, I can't update the PC via Microsoft update? I have never had
> this issue before so I'm anxious to learn whats going on here. Thank you.
>
> "PA Bear [MS MVP]" wrote:
>
>> [Crossposted to WSUS-specific newsgroup as it would appear that the
>> machine
>> updates or had updated via WSUS]
>>
>> Windows version of the machine in question, please?
>>
>> Is this your personal machine or one at work (or school)? If the former,
>> was the machine once or ever used in a public school in California?
>>
>> cf. MVP Lawrence Garvin's replies in this archived, related thread:
>> http://groups.google.com/group/micro...325d45961a7a13
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> mud49 wrote:
>>> Hello, I am able to download updates, but not install them. Can you
>>> please
>>> give me some advice. My windows update log displays the following in a
>>> nutshell:
>>>
>>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr WARNING:
>>> PopulateFileUrlsForCall
>>> failed with 0x80244008, but continuing with call
>>> {ED334429-318E-4A0E-84BF-0FBB487D17AB}.
>>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr *********** DnldMgr: New
>>> download
>>> job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
>>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr * Queueing update for
>>> download
>>> handler request generation.
>>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr Generating download request for
>>> update {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108
>>> 2008-03-16 14:10:09:875 1128 9e0 Handler Windows Patch download for
>>> UpdateId
>>> = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}: selected action is download
>>> full-file.
>>> 2008-03-16 14:10:09:875 1128 9e0 DnldMgr *********** DnldMgr: New
>>> download
>>> job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
>>> 2008-03-16 14:10:09:890 1128 9e0 DnldMgr * All files for update were
>>> already downloaded and are valid.
>>> 2008-03-16 14:10:10:125 1128 b24 AU >>## RESUMED ## AU: Download
>>> update
>>> [UpdateId = {7255E676-4830-42CA-B30D-1A23E22B1C9A}, succeeded]
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent *********
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent ** END ** Agent: Downloading
>>> updates [CallerId = AutomaticUpdates]
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent *************
>>> 2008-03-16 14:10:10:125 1128 b24 AU Setting AU scheduled install time to
>>> 2008-03-17 11:00:00
>>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *************
>>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr ** START ** DnldMgr:
>>> Downloading
>>> updates [CallerId = AutomaticUpdates]
>>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *********
>>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Call ID =
>>> {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}
>>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Priority = 2, Interactive =
>>> 0,
>>> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1,
>>> ServiceId
>>> =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
>>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Updates to download = 1
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent * Title = Update for Windows
>>> XP
>>> (KB920872)
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent * UpdateId =
>>> {B579FB77-61A7-42DA-85D7-9ABE9BC32CC6}.101
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent * Bundles 1 updates:
>>> 2008-03-16 14:10:10:125 1128 9e0 Agent *
>>> {2945EA25-A8A7-4B01-892F-720770C34B63}.101
>>> 2008-03-16 14:10:10:140 1128 9e0 PT +++++++++++ PT: Synchronizing file
>>> locations +++++++++++
>>> 2008-03-16 14:10:10:140 1128 9e0 PT + ServiceId =
>>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
>>> http://sulu.kings.k12.ca.us/ClientWe...ce/client.asmx
>>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations failure,
>>> error
>>> = 0x80244008, soap client error = 8, soap error code = 0, HTTP status
>>> code
>>> =
>>> 200
>>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
>>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING:
>>> GetFileLocations_WithRecovery
>>> failed: 0x80244008
>>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
>>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: SyncFileLocations
>>> failed
>>> with 0x80244008.
>>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING:
>>> PopulateFileUrlsForCall
>>> failed with 0x80244008, but continuing with call
>>> {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}.
>>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr *********** DnldMgr: New
>>> download
>>> job [UpdateId = {2945EA25-A8A7-4B01-892F-720770C34B63}.101] ***********
>>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr * Queueing update for
>>> download
>>> handler request generation.
>>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr Generating download request for
>>> update
>>>
>>>
>>>
>>> I think that the information after all of those "Warnings" near the
>>> bottom
>>> of the log is the significant part that I need solved, but I am not
>>> sure.
>>> I
>>> hope that this wasn't already answered. I was reading these threads on
>>> this
>>> error and I even tried some of their solutions, such as typing the "net
>>> stop
>>> and start wuauserv" command in cmd and then deleting all of the updates
>>> in
>>> "windows\softwaredistribution\download" folder, but to no avail. Thank
>>> you.

"Diana" <> wrote in message
news:2742D1F5-C91E-4031-AADD-...

> 0x80244008 translates to WU_E_PT_SOAPCLIENT_PARSEFAULT Same as
> SOAPCLIENT_PARSEFAULT_ERROR - SOAP client failed to parse a SOAP fault.
>
> It appears this is an issue with the wsus server and the wsus client.
>
> If your wsus admin looked in his iis logs, he should also see the
> following
> error:
> ClientWebService/client.asmx - 500 Windows-Update-Agent
>
> If so, have him perform the following:
>
> Run aspnet_iisreg.exe -i and restart the IIS services .



DIana, is this the "official" remediation for 0x80244008 errors?

Or just a diagnostic step to see if the error is resolved?

--
Lawrence Garvin, M.S., MCBMSP, MCTS(x4), MCP
Senior Data Architect, APQC, Houston, Texas
Microsoft MVP - Software Distribution (2005-2008)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

Sorry it's been awhile since I've been able to check this. I want to thank
you guys for your help.

"PA Bear [MS MVP]" wrote:

> See Diana's reply.
>
> Assuming it's a laptop and you've been attempting to update at home (since
> 16 Mar-08 was a Sunday), see if you can update it when the machine's
> connected at the school. IOW the machine "wants" to use the server at
> school as its update source so no, you can't use Microsoft Update at home.
> --
> ~PA Bear
>
>
> mud49 wrote:
> > Wow thank you with the quick reply. Yeah sorry about that. The Windows
> > version is XP Pro w/ SP2. Yes it is on a domain and belongs to a public
> > school. I work for county education actually, but I'm the weekend guy, so
> > I
> > don't really have any clue which school the PC came from. Plus I'm quite
> > green as you can tell. So, because it is on a domain, even with admin
> > privileges, I can't update the PC via Microsoft update? I have never had
> > this issue before so I'm anxious to learn whats going on here. Thank you.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> [Crossposted to WSUS-specific newsgroup as it would appear that the
> >> machine
> >> updates or had updated via WSUS]
> >>
> >> Windows version of the machine in question, please?
> >>
> >> Is this your personal machine or one at work (or school)? If the former,
> >> was the machine once or ever used in a public school in California?
> >>
> >> cf. MVP Lawrence Garvin's replies in this archived, related thread:
> >> http://groups.google.com/group/micro...325d45961a7a13
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> mud49 wrote:
> >>> Hello, I am able to download updates, but not install them. Can you
> >>> please
> >>> give me some advice. My windows update log displays the following in a
> >>> nutshell:
> >>>
> >>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr WARNING:
> >>> PopulateFileUrlsForCall
> >>> failed with 0x80244008, but continuing with call
> >>> {ED334429-318E-4A0E-84BF-0FBB487D17AB}.
> >>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr *********** DnldMgr: New
> >>> download
> >>> job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> >>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr * Queueing update for
> >>> download
> >>> handler request generation.
> >>> 2008-03-16 14:10:09:312 1128 9e0 DnldMgr Generating download request for
> >>> update {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108
> >>> 2008-03-16 14:10:09:875 1128 9e0 Handler Windows Patch download for
> >>> UpdateId
> >>> = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}: selected action is download
> >>> full-file.
> >>> 2008-03-16 14:10:09:875 1128 9e0 DnldMgr *********** DnldMgr: New
> >>> download
> >>> job [UpdateId = {94814BC6-C7B2-4B2A-B5B4-E607B94C5980}.108] ***********
> >>> 2008-03-16 14:10:09:890 1128 9e0 DnldMgr * All files for update were
> >>> already downloaded and are valid.
> >>> 2008-03-16 14:10:10:125 1128 b24 AU >>## RESUMED ## AU: Download
> >>> update
> >>> [UpdateId = {7255E676-4830-42CA-B30D-1A23E22B1C9A}, succeeded]
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent *********
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent ** END ** Agent: Downloading
> >>> updates [CallerId = AutomaticUpdates]
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent *************
> >>> 2008-03-16 14:10:10:125 1128 b24 AU Setting AU scheduled install time to
> >>> 2008-03-17 11:00:00
> >>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *************
> >>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr ** START ** DnldMgr:
> >>> Downloading
> >>> updates [CallerId = AutomaticUpdates]
> >>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr *********
> >>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Call ID =
> >>> {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}
> >>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Priority = 2, Interactive =
> >>> 0,
> >>> Owner is system = 1, Explicit proxy = 0, Proxy session id = -1,
> >>> ServiceId
> >>> =
> >>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> >>> 2008-03-16 14:10:10:125 1128 9e0 DnldMgr * Updates to download = 1
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent * Title = Update for Windows
> >>> XP
> >>> (KB920872)
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent * UpdateId =
> >>> {B579FB77-61A7-42DA-85D7-9ABE9BC32CC6}.101
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent * Bundles 1 updates:
> >>> 2008-03-16 14:10:10:125 1128 9e0 Agent *
> >>> {2945EA25-A8A7-4B01-892F-720770C34B63}.101
> >>> 2008-03-16 14:10:10:140 1128 9e0 PT +++++++++++ PT: Synchronizing file
> >>> locations +++++++++++
> >>> 2008-03-16 14:10:10:140 1128 9e0 PT + ServiceId =
> >>> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> >>> http://sulu.kings.k12.ca.us/ClientWe...ce/client.asmx
> >>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: GetFileLocations failure,
> >>> error
> >>> = 0x80244008, soap client error = 8, soap error code = 0, HTTP status
> >>> code
> >>> =
> >>> 200
> >>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> >>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING:
> >>> GetFileLocations_WithRecovery
> >>> failed: 0x80244008
> >>> 2008-03-16 14:10:10:140 1128 9e0 PT WARNING: PTError: 0x80244008
> >>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING: SyncFileLocations
> >>> failed
> >>> with 0x80244008.
> >>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr WARNING:
> >>> PopulateFileUrlsForCall
> >>> failed with 0x80244008, but continuing with call
> >>> {3BC7E2CD-CEA2-4FD4-A51F-9E292D262D74}.
> >>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr *********** DnldMgr: New
> >>> download
> >>> job [UpdateId = {2945EA25-A8A7-4B01-892F-720770C34B63}.101] ***********
> >>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr * Queueing update for
> >>> download
> >>> handler request generation.
> >>> 2008-03-16 14:10:10:140 1128 9e0 DnldMgr Generating download request for
> >>> update
> >>>
> >>>
> >>>
> >>> I think that the information after all of those "Warnings" near the
> >>> bottom
> >>> of the log is the significant part that I need solved, but I am not
> >>> sure.
> >>> I
> >>> hope that this wasn't already answered. I was reading these threads on
> >>> this
> >>> error and I even tried some of their solutions, such as typing the "net
> >>> stop
> >>> and start wuauserv" command in cmd and then deleting all of the updates
> >>> in
> >>> "windows\softwaredistribution\download" folder, but to no avail. Thank
> >>> you.
>
>

Hello,

This is not an official remediation, just a troubleshooting step that worked
for me before on this kind of issue.

Diana
--


"Lawrence Garvin [MVP]" wrote:

> "Diana" <> wrote in message
> news:2742D1F5-C91E-4031-AADD-...
>
> > 0x80244008 translates to WU_E_PT_SOAPCLIENT_PARSEFAULT Same as
> > SOAPCLIENT_PARSEFAULT_ERROR - SOAP client failed to parse a SOAP fault.
> >
> > It appears this is an issue with the wsus server and the wsus client.
> >
> > If your wsus admin looked in his iis logs, he should also see the
> > following
> > error:
> > ClientWebService/client.asmx - 500 Windows-Update-Agent
> >
> > If so, have him perform the following:
> >
> > Run aspnet_iisreg.exe -i and restart the IIS services .
>
>
>
> DIana, is this the "official" remediation for 0x80244008 errors?
>
> Or just a diagnostic step to see if the error is resolved?
>
> --
> Lawrence Garvin, M.S., MCBMSP, MCTS(x4), MCP
> Senior Data Architect, APQC, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2008)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin
>
>