Found this from another tech bulletin - hope it helps. I'm about to tr
the same fix...
Step 1
>
>The particular issue you are encountering indicates that the databas
where
Windows stores the information on who is and is not trusted to instal
programs
on your machine has become corrupted and unusable. To correct this:
>
>Note: The Catroot2 folder is related with Windows Update and deletin
or
renaming this folder would not harm your system in anyway. When yo
next logon
to Windows Update Site, this folder will be automatically recreated.
>
>1. Close any windows you have open.
>2. Click on Start, then My Computer
>3. Open the C drive
>4. If this is an upgrade over Windows 2000, open the WINNT folder. I
not,
open the WINDOWS folder.
>5. Open the System32 folder
>6. Find the CatRoot2 folder and right-click on it, and select RENAME
Change
the name to CR2OLD. Make sure you hit Enter after typing in the ne
name, so the
changes can be saved.
>7. Close this window.
>
>Now connect to http://windowsupdate.microsoft.com and check the statu
of the
issue. I hope after the above steps you should be able to install th
updates.
If the issue continues, kindly proceed to next set of instructions.
>
>Step 2
>
>This error can occur if one or more of the following services ar
disabled or
not running. We will therefore RESET Background Intelligent Transfe
Service and
the Automatic Updates service.
>
>1. Click Start --> select Run. In the Run box, type services.msc Clic
OK
>2. Find the Background Intelligent Transfer Service. Right-click on i
and
select Properties
>3. Click on Stop and then again click on Start. In the Startup Typ
list, make
sure that "Automatic" is selected. Click OK
>4. Similarly find Automatic Updates service. Right-click on it an
select
Properties
>5. Click on Stop and then again click on Start. In the Startup Typ
list, make
sure that "Automatic" is selected. Click OK
>6. Close the Services window
>
>[Please note that if the service is already started the "Start" butto
will be
grayed out. In this case "Stop" the service and then "Start" it again
On the
other hand if the service is not running, the "Stop" button will b
grayed out.
In this case "Start" the service]
>
>Step 3
>
>We also need to register the ActiveX control files needed to acces
the
Windows Update Site. We need to do this since the error can occur i
these files
are unregistered on your system. To do this you can try th
instructions
provided below:
>
>Note: There is a Single Space between the regsvr32 command and th
file name
JSCRIPT.DLL . The same goes with all the commands provided below.
>
>1. Click on Start, point to "Run"
>2. Type in "regsvr32 JSCRIPT.DLL" (without double quotes) and clic
Ok.
>3. Type in "regsvr32 MSXML3.DLL" (without double quotes) and clic
Ok./
>4. Type in "regsvr32 ATL.DLL" (without double quotes) and click Ok.
>5. Type in "regsvr32 WUAPI.DLL" (without double quotes) and click Ok.
>6. Type in "regsvr32 WUAUENG.DLL" (without double quotes) and clic
Ok.
>7. Type in "regsvr32 WUAUENG1.DLL" (without double quotes) and clic
Ok.
>8. Type in "regsvr32 WUCLTUI.DLL" (without double quotes) and clic
Ok.
>9. Type in "regsvr32 WUPS.DLL" (without double quotes) and click Ok.
>10. Type in "regsvr32 WUWEB.DLL" (without double quotes) and clic
Ok.
>
>Now please try accessing the Windows Update Site again.
>
>I am going to wait for one day and go ahead and close this case a
resolved
since we should be able to solve this issue
--
Bull01la
Posted via
http://ms-os.com Forum to Usenet gatewa