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You receive an "Administrators only" error message when you try to visit the
Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/316524
or
Posted by another user - MS solution:-
Step 1: Reset Internet Explorer settings.
==========
1. Click Start, Run, type: inetcpl.cpl and press Enter.
2. Select the General tab, and in the Temporary Internet files window, click
Delete Cookies, and click OK.
3. In the same tab click Delete Files, check the "Delete all offline
contents" box and click OK.
4. Click on the "Security" tab. Click on each zone and click the button
"Default Level".
5. Click the Advanced tab, and click "Restore Defaults".
6. Under the Advanced tab, uncheck Enable third-party browser extensions
(requires restarting).
7. Click to select the Use HTTP 1.1 and the Use HTTP 1.1 through proxy
connections check boxes.
Step 2: Check the local Windows Update services.
===============
This issue can occur if three services have not been configured correctly.
Please refer to the following steps to check them:
1. Click Start->Run, type "services.msc" (without quotation marks) in the
open box and click OK.
2. Double click the service "Automatic Updates".
3. Click on the Log On tab, please ensure the option "Local System account"
is selected and the option "Allow service to interact with desktop" is
unchecked.
4. Check if this service has been enabled on the listed Hardware Profile. If
not, please click the Enable button to enable it.
5. Click on the tab "General "; make sure the "Startup Type" is "Automatic".
Then please click the button "Start" under "Service Status" to start the
service.
6. Repeat the above steps with the other two services:
Background Intelligent Transfer Service (BITS) Event log
Note: The Startup Type of BITS can be "Automatic" or "Manual"; the Event log
service is enabled on all of the hardware profiles, which does not have an
option to enable or disable on certain hardware profile.
Step 3: Rename the temporary folder of Windows Update.
===============
This behavior may occur if the temporary folder of Windows Update has been
corrupted. We can refer to the following steps to rename this folder. Please
be assured the folder will be created again when we visit the Windows Update
site again.
1. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
net start WuAuServ
Step 4: Re-register the Windows Update components.
=================
1. Click Start, Run, type: cmd and press Enter.
2. Run the following commands:
Regsvr32 msxml3.dll
Regsvr32 wuapi.dll
Regsvr32 wuaueng.dll
Regsvr32 wucltui.dll
Regsvr32 wups.dll
Regsvr32 wuweb.dll
Regsvr32 qmgr.dll
Regsvr32 qmgrprxy.dll
Regsvr32 jscript.dll
We will receive "succeeded" message if a component is registered
successfully.
Step 5: Disable firewalls or other Internet browser programs that can affect
the Internet connection.
==================
The following programs can affect the connection to the Windows Update site
and I suggest you remove or disable them:
TweakMASTER DNS
Web Accelerator
Download Accelerator
GetRight
Browser Blaster
Sygate Personal Firewall
Norton Internet Security
Freedom Firewall
Zone Alarm Firewall
If you have any other similar programs such as a pop-up blocker, please also
temporarily remove or disable it to test the issue. If this issue appears to
be related to a firewall program, I also recommended that you contact the
firewall manufacturer to obtain the information to configure the firewall
options to allow the access to the Windows Update site.
Step 6: Reset the proxy list (and bypass list).
==================
This issue can occur if the proxy has not been configured correctly. Let's
first reset the proxy list.
1. Open Internet Explorer. On the Tools menu, click Internet Options.
2. Click the Connections tab, click LAN Settings, and then click Advanced.
3. Delete any entry in the Exceptions section.
4. Quit Internet Explorer.
5. Click Start, click Run, type cmd, and then click OK.
6. Type the following commands. Press ENTER after each command.
proxycfg -d
proxycfg -u
net stop wuauserv
net start wuauserv
Note: If you use a router to access the Internet, please remove the router
and connect the computer to the Internet directly. This issue can be likely
caused by incorrect router configurations.
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
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