0x8ddd0004 error when trying to update windows

I keep getting an error when trying to get Windows XP updates. 0x8ddd0004 error

Can anyone tell me how to troubleshoot this so I can get updates?

ActiveX controls may not load as expected in Internet Explorer due to defense in
depth changes introduced in cumulative security update 896688 (MS05-052)
http://support.microsoft.com:80/Defa...px?kbid=909889

When accessing the Update site, you receive the 0x8ddd0004 error
http://update.microsoft.com/windowsu...=en&IsMu=False



--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"jcwntr00" <> wrote in message
news:13A9F2AF-0F8E-45E0-BA74-...
|I keep getting an error when trying to get Windows XP updates. 0x8ddd0004 error
|
| Can anyone tell me how to troubleshoot this so I can get updates?
|

Ok I updated the registry but it's still not working. I'll install ActiveX
and nothing happens.

"TaurArian [MS-MVP]" wrote:

> ActiveX controls may not load as expected in Internet Explorer due to defense in
> depth changes introduced in cumulative security update 896688 (MS05-052)
> http://support.microsoft.com:80/Defa...px?kbid=909889
>
> When accessing the Update site, you receive the 0x8ddd0004 error
> http://update.microsoft.com/windowsu...=en&IsMu=False
>
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "jcwntr00" <> wrote in message
> news:13A9F2AF-0F8E-45E0-BA74-...
> |I keep getting an error when trying to get Windows XP updates. 0x8ddd0004 error
> |
> | Can anyone tell me how to troubleshoot this so I can get updates?
> |
>
>
>

1. Make sure you are logged in as an Administrator (if you are not the Administrator,
then log in as an Administrator and try Windows Update again).

2. Make sure your firewall is not blocking the Update site and check any pop up
stopper programs.

3. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure that
WuWebControlClass is enabled. (Select "Add-ons that have been used by Internet
Explorer" in the "Show:" drop down list)

4. You may also wish to check c:\windows\Downloaded Program Files to see if anything
is corrupted there.

5. Make sure you accepted the Microsoft Trust Certificate
To turn on automatic updating of trusted root authority certificates
http://www.microsoft.com/resources/d....mspx?mfr=true

1. In Control Panel, open Add or Remove Programs
2. Click Add/Remove Windows Components.
3. Select the Update Root Certificates check box.
4. Click Next, and then click Finish.

Note
.. To open Add/Remove Windows Components, click Start, click Control Panel, click Add
or Remove Programs, and then click Add/Remove Windows Components.

6. Check security settings, make sure they are not set too high

7. Delete cookies and temp files

8. Re-register these files, by clicking Start, Run and typing:-

REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 atl.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll

You should receive a successful message after each one.
Try Windows Update Again.

If that hasn't helped you may need to re-register some more files:-

net stop cryptsvc
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
net start cryptsvc

You should receive a successful message after each one.


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"jcwntr00" <> wrote in message
news:5C01B20F-E88C-45E6-85D9-...
| Ok I updated the registry but it's still not working. I'll install ActiveX
| and nothing happens.
|
| "TaurArian [MS-MVP]" wrote:
|
| > ActiveX controls may not load as expected in Internet Explorer due to defense in
| > depth changes introduced in cumulative security update 896688 (MS05-052)
| > http://support.microsoft.com:80/Defa...px?kbid=909889
| >
| > When accessing the Update site, you receive the 0x8ddd0004 error
| >
http://update.microsoft.com/windowsu...=en&IsMu=False
| >
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "jcwntr00" <> wrote in message
| > news:13A9F2AF-0F8E-45E0-BA74-...
| > |I keep getting an error when trying to get Windows XP updates. 0x8ddd0004 error
| > |
| > | Can anyone tell me how to troubleshoot this so I can get updates?
| > |
| >
| >
| >

That worked! However, I could not register this one: REGSVR32 wuaueng.dll

It failed both times I tried with this error: [Error number: 0x80070005]

So after I was done installing windows update the page could not be loaded
with that same error number.

Is that a problem? Or is there something I can do?

"TaurArian [MS-MVP]" wrote:

> 1. Make sure you are logged in as an Administrator (if you are not the Administrator,
> then log in as an Administrator and try Windows Update again).
>
> 2. Make sure your firewall is not blocking the Update site and check any pop up
> stopper programs.
>
> 3. Now check in IE tools\manage add-ons (Win XP SP2 only) making sure that
> WuWebControlClass is enabled. (Select "Add-ons that have been used by Internet
> Explorer" in the "Show:" drop down list)
>
> 4. You may also wish to check c:\windows\Downloaded Program Files to see if anything
> is corrupted there.
>
> 5. Make sure you accepted the Microsoft Trust Certificate
> To turn on automatic updating of trusted root authority certificates
> http://www.microsoft.com/resources/d....mspx?mfr=true
>
> 1. In Control Panel, open Add or Remove Programs
> 2. Click Add/Remove Windows Components.
> 3. Select the Update Root Certificates check box.
> 4. Click Next, and then click Finish.
>
> Note
> .. To open Add/Remove Windows Components, click Start, click Control Panel, click Add
> or Remove Programs, and then click Add/Remove Windows Components.
>
> 6. Check security settings, make sure they are not set too high
>
> 7. Delete cookies and temp files
>
> 8. Re-register these files, by clicking Start, Run and typing:-
>
> REGSVR32 wuapi.dll
> REGSVR32 wuaueng.dll
> REGSVR32 atl.dll
> REGSVR32 wucltui.dll
> REGSVR32 wups.dll
>
> You should receive a successful message after each one.
> Try Windows Update Again.
>
> If that hasn't helped you may need to re-register some more files:-
>
> net stop cryptsvc
> regsvr32 softpub.dll
> regsvr32 wintrust.dll
> regsvr32 initpki.dll
> regsvr32 dssenh.dll
> regsvr32 rsaenh.dll
> regsvr32 gpkcsp.dll
> regsvr32 sccbase.dll
> net start cryptsvc
>
> You should receive a successful message after each one.
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "jcwntr00" <> wrote in message
> news:5C01B20F-E88C-45E6-85D9-...
> | Ok I updated the registry but it's still not working. I'll install ActiveX
> | and nothing happens.
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > ActiveX controls may not load as expected in Internet Explorer due to defense in
> | > depth changes introduced in cumulative security update 896688 (MS05-052)
> | > http://support.microsoft.com:80/Defa...px?kbid=909889
> | >
> | > When accessing the Update site, you receive the 0x8ddd0004 error
> | >
> http://update.microsoft.com/windowsu...=en&IsMu=False
> | >
> | >
> | >
> | > --
> | >
> | > ==================================
> | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > ==================================
> | > http://www.dts-l.org/goodpost.htm
> | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> | > information current)
> | >
> | >
> | > "jcwntr00" <> wrote in message
> | > news:13A9F2AF-0F8E-45E0-BA74-...
> | > |I keep getting an error when trying to get Windows XP updates. 0x8ddd0004 error
> | > |
> | > | Can anyone tell me how to troubleshoot this so I can get updates?
> | > |
> | >
> | >
> | >
>
>
>

0x80070005 - "access denied" to the registry keys involved in Windows Update

run the WGA-Diagnostic Tool (named MGAdiag):
http://www.microsoft.com/genuine/dia...x?page=support

Check points:

Make sure the Administrators group has Full Control permissions to the Auto Update
registry key.
1. Use an account that has administrative credentials to log on to the Windows XP
computer.
2. Click Start, click Run, and then type the following command: regedit
3. Click OK.
4. Navigate to the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate\Auto
Update
5. Right-click the Auto Update folder, and then click Permissions.
6. Make sure that the Administrators group has Full Control.

Also check especially if the WindowsUpdate.log file will also read errors 0x80070005
and 0x80080005
Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control and
Read permissions. NOTE: In certain instances, these check boxes are grayed out.
Ensure all accounts have appropriate permissions.
Click Apply, Click OK, Close the Registry Editor.
Restart the system.

If you're using Windows XP Pro make sure it hasn't been disabled by Group Policy:-
Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows
Components/Windows Update. In the right pane, double click, Remove access to all
Windows Update Features and set it to the default "not configured"

Another workaround is to use Regmon and see for what keys get "Access Denied", or
Restore the permission back to default

http://support.microsoft.com/kb/313222/EN-US/
How to reset security settings back to the defaults - WinXP Professional

Regmon is a Registry monitoring utility that will show you which applications are
accessing your Registry, which keys they are accessing, and the Registry data that
they are reading and writing - all in real-time
http://www.sysinternals.com/Utilities/Regmon.html

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"jcwntr00" <> wrote in message
news:527C97E2-CE13-47C2-AB93-...
| That worked! However, I could not register this one: REGSVR32 wuaueng.dll
|
| It failed both times I tried with this error: [Error number: 0x80070005]
|
| So after I was done installing windows update the page could not be loaded
| with that same error number.
|
| Is that a problem? Or is there something I can do?
|
|