0x8DDD0018 - Cannot run update - missing services??

When i try to access microsoft update i get this message:

The site cannot continue because one or more of these Windows services is
not running:

Automatic Updates (allows the site to find, download and install
high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more
quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with
troubleshooting, if needed)

I've verfied that all three are running, so i dont see the problem.
What can i try to get microsoft update working?
I'm running XP pro SP2
Thanks For the help!

See if this article helps
You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update
http://support.microsoft.com/default...b;en-us;883614

Also check:
That the Remote Procedure Call Locator is not disabled:
Click Start, select Run and type in:
services.msc
Locate " Remote Procedure Call (RPC) Locator".
If it is disabled, then right click on it, go to 'Properties', change to 'manual' and
Apply.
Try Windows Update Again


"TheWickedD" <> wrote in message
news:11F1F77B-150F-48B8-8919-...
> When i try to access microsoft update i get this message:
>
> The site cannot continue because one or more of these Windows services is
> not running:
>
> Automatic Updates (allows the site to find, download and install
> high-priority updates for your computer)
> Background Intelligent Transfer Service (BITS) (helps updates download more
> quickly and without problems if the download process is interrupted)
> Event Log (keeps a record of updating activities to help with
> troubleshooting, if needed)
>
> I've verfied that all three are running, so i dont see the problem.
> What can i try to get microsoft update working?
> I'm running XP pro SP2
> Thanks For the help!

Tnx for the reply TaurArian!
Sadly both solutions do not work.
RPc locator is at manual and even if i start it manually it does not help.
Also, the automatic updates and the BITS service are running.
I keep getting the same error message.
Do you know of any other things i might want to try?
Cheers!

"TaurArian [MVP]" wrote:

> See if this article helps
> You receive a "Windows Update has encountered an error and cannot display the
> requested page" error message when you try to install an update
> http://support.microsoft.com/default...b;en-us;883614
>
> Also check:
> That the Remote Procedure Call Locator is not disabled:
> Click Start, select Run and type in:
> services.msc
> Locate " Remote Procedure Call (RPC) Locator".
> If it is disabled, then right click on it, go to 'Properties', change to 'manual' and
> Apply.
> Try Windows Update Again
>
>
> "TheWickedD" <> wrote in message
> news:11F1F77B-150F-48B8-8919-...
> > When i try to access microsoft update i get this message:
> >
> > The site cannot continue because one or more of these Windows services is
> > not running:
> >
> > Automatic Updates (allows the site to find, download and install
> > high-priority updates for your computer)
> > Background Intelligent Transfer Service (BITS) (helps updates download more
> > quickly and without problems if the download process is interrupted)
> > Event Log (keeps a record of updating activities to help with
> > troubleshooting, if needed)
> >
> > I've verfied that all three are running, so i dont see the problem.
> > What can i try to get microsoft update working?
> > I'm running XP pro SP2
> > Thanks For the help!
>
>

Most likely because the "Automatic Updates" service is not set to
Automatic, or is failing to start.


1. Click Start, click Run, type services.msc, and then click OK.

2. In the list of services, double-click on Automatic Updates

3. In the Startup type list, if not already set to Automatic,
click Automatic, and then click Apply.

4. If Service status is set to Stopped, click Start, and then click OK.



If the service is missing or will not start, try this:

1. Click Start.

2. Choose Run.

3. In the Run box, type (or copy/paste from this post)

regsvr32.exe wuaueng.dll

(note the space there in the middle)

4. Click OK.


After the regsvr32 command, start regedit.exe
and locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv

If you find a DeleteFlag value there, delete the DeleteFlag value.



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/sc...er/default.mspx

Thx & regds,
Sohail Patel

All,

I've now experienced this issue on a number of our workstations, WIndows
2000 SP4 and Windows XP SP2 & SP3.

I "think" the issue relates to the Security settings for the services BITS
and wuausrv.
Recently, as part of the configuration of the Inventory Tool for Microsoft
Updates, I created a GPO which set wuausrv to start as "Automatic" and BITS
to be "Manual".

I configured the security for each such that Domain Admins and SYSTEM have
Full Control, Authenticated Users can Read, and Start/Stop/Pause/Continue,
and Network Service also Start/Stop/Pause/Continue. Both services run as
Network Service.

Looking through forums indicate many people using either WSUS, Config
Manager 2007 or SMS 2003 have also fallen foul of this.

Are you at all able to say what security settings are required for these
services so that Windows Update can start, stop and update the services?

Many thanks,

Stevie

"Sohail Patel" wrote:

>
> Most likely because the "Automatic Updates" service is not set to
> Automatic, or is failing to start.
>
>
> 1. Click Start, click Run, type services.msc, and then click OK.
>
> 2. In the list of services, double-click on Automatic Updates
>
> 3. In the Startup type list, if not already set to Automatic,
> click Automatic, and then click Apply.
>
> 4. If Service status is set to Stopped, click Start, and then click OK.
>
>
>
> If the service is missing or will not start, try this:
>
> 1. Click Start.
>
> 2. Choose Run.
>
> 3. In the Run box, type (or copy/paste from this post)
>
> regsvr32.exe wuaueng.dll
>
> (note the space there in the middle)
>
> 4. Click OK.
>
>
> After the regsvr32 command, start regedit.exe
> and locate the key
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv
>
> If you find a DeleteFlag value there, delete the DeleteFlag value.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/sc...er/default.mspx
>
> Thx & regds,
> Sohail Patel
>

All,

I've now experienced this issue on a number of our workstations, WIndows
2000 SP4 and Windows XP SP2 & SP3.

I "think" the issue relates to the Security settings for the services BITS
and wuausrv.
Recently, as part of the configuration of the Inventory Tool for Microsoft
Updates, I created a GPO which set wuausrv to start as "Automatic" and BITS
to be "Manual".

I configured the security for each such that Domain Admins and SYSTEM have
Full Control, Authenticated Users can Read, and Start/Stop/Pause/Continue,
and Network Service also Start/Stop/Pause/Continue. Both services run as
Network Service.

Looking through forums indicate many people using either WSUS, Config
Manager 2007 or SMS 2003 have also fallen foul of this.

Are you at all able to say what security settings are required for these
services so that Windows Update can start, stop and update the services?

Many thanks,

Stevie

"Sohail Patel" wrote:

>
> Most likely because the "Automatic Updates" service is not set to
> Automatic, or is failing to start.
>
>
> 1. Click Start, click Run, type services.msc, and then click OK.
>
> 2. In the list of services, double-click on Automatic Updates
>
> 3. In the Startup type list, if not already set to Automatic,
> click Automatic, and then click Apply.
>
> 4. If Service status is set to Stopped, click Start, and then click OK.
>
>
>
> If the service is missing or will not start, try this:
>
> 1. Click Start.
>
> 2. Choose Run.
>
> 3. In the Run box, type (or copy/paste from this post)
>
> regsvr32.exe wuaueng.dll
>
> (note the space there in the middle)
>
> 4. Click OK.
>
>
> After the regsvr32 command, start regedit.exe
> and locate the key
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv
>
> If you find a DeleteFlag value there, delete the DeleteFlag value.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/sc...er/default.mspx
>
> Thx & regds,
> Sohail Patel
>