Hi MowGreen:
Yes, the OS is ME. I'm sorry I didn't mention it in my original post. Also,
I do use Norton Internet Security 2005, but it has never interfered with
Windows Update downloads before.
I'll check out your suggestions. Thanks.
Arnmh1
"MowGreen" wrote:
> Is Windows ME the OS or, is it another OS afflicted with a Symantec
> product, e.g. Norton Internet Security/Norton Antivirus/Norton System
> Destroyer ?
>
> For Win ME :
> http://support.microsoft.com/kb/283069
>
> XP : http://support.microsoft.com/kb/281967
>
> Basically the same resolution ... delete the 0 byte OEM *.inf files.
>
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Arnmh1 wrote:
> > After downloading and installing current updates, the PC rebooted. On reboot,
> > the
> > following error message appeared: "Windows could not upgrade the file %1 from
> > %2. Windows could not upgrade one or more system files before starting.
> > Windows
> > may not start or run properly. If Windows fails to start, run SETUP again.
> > Press
> > any key to continue. "
> >
> > The installation history shows the download as successful. I clicked to
> > search for
> > more updates and the same updates appeared as critical. Obviously, the
> > download
> > is not installing properly.
> >
> > Can anyone help?
> >
> > Thanks,
> >
> > Arnmh1
>