Having spent weeks going through self diagnosis, and then Microsoft support
assisted diagnosis it has been determined by Microsoft staff that 1 way
Satellite users within a LAN setup may not be able to recieve windows updates
without using the following workaround:
--
If you aren't able to download or get the windows update page loaded at all,
you will still need to follow the typical recommeded help stages as shown in
numerous posts within this discussion group.
--
Where the "update client" is placed on a LAN behind the "gateway computer
using AVC Broadband, Silvermead or other Astra based enhancement clients"
1. It is neccessary to temporarily disable the satellite acceleration on the
Gateway PC by removing the tick from beside the word "Satellite" in the Astra
System tray proxy icon right click menu.
2. This need only be done immediately before clicking the Express or Custom
button on the ALREADY LOADED Microsoft Updates page on the Client PC.
3. Scan using your ISDN or Modem connection only. (Takes ages, be patient)
This should proceed as far as generating the list of required updates.
4. Re-enable the Satellite accleration on the Gateway by re-ticking next to
the word Satellite in the System tray menu.
5. Now click install or review updates button on the client PC, and download
WITH the Satellite bandwidth enabled to speed up the download.
--
The issue has been mooted by MS staff as being cause by the Astra Proxy in
Luxemborg not allowing the Windows Anti Piracy Software to unqiely determine
individual user / PC details.
A a full fix is to be released in the hoepfully not to distant future.
Both AVC Broadband and Microsoft staff are working on the issue.
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