Ed,
Try this -
http://zachd.com/pss/pss.html#0x80004002
That site is THE place to go for issues with WMP
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Eddo wrote:
> MowGreen! I got KB904706 to install by simply using the task manager to shut
> down every process that it let me shut down. I ended up with a blank blue
> screen instead of a desktop, and at that point it installed. SO I restarted,
> and everything seems peachy--I confirmed it's installed.
>
> However, that did not solve the problem I was originally concerned about
> anyway, which is that ever since I installed these updates my Media Player
> will not play MP3s. I get a message: "No such interface supported." When I
> click on "details," I get "No further information is available."
>
> IBM ThinkPad, Win2KP.
>
> Any suggestions?
>
> Thanks.
>
> ED
>
>
> "MowGreen [MVP]" wrote:
>
>
>>You're welcome, dowop. Which steps resolved the issue ?
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>dowop wrote:
>>
>>
>>>Way to go Mow Green! Followed your advice and worked it out! I'm up to date
>>>now! Thank you very much!!!!!
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Open the WindowsUpdate.log located in the WINNT folder. Look for error
>>>>codes associated with the failed installations. The more recent entries
>>>>will be down towards the bottom.
>>>>Then visit the Windows Update site and click the Get help and support
>>>>link in the left frame. In the right frame click on Try solving your
>>>>problem with the Troubleshooter link.
>>>>Locate the error messages listed and try the suggested resolutions.
>>>>If no joy, post back with the error codes you located.
>>>>
>>>>MowGreen [MVP 2003-2006]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>dowop wrote:
>>>>
>>>>
>>>>
>>>>>I hav'nt been able to install and updat since July 15, 2005. It downloads the
>>>>>updates, but when you hit install it says "windows has failed to install
>>>>>updates"!
>>>>>I have tried almost everything (windows 2000) but I can't get any to
>>>>>install, even individually! Here's what won't
>>>>>install................iSecurity Update for Windows 2000 (KB893756)
>>>>>Security Update for Windows 2000 (KB899587)
>>>>>Security Update for Windows 2000 (KB896423)
>>>>>Security Update for Windows 2000 (KB905414)
>>>>>Security Update for Windows 2000 (KB899589)
>>>>>Security Update for Windows 2000 (KB901017)
>>>>>Security Update for DirectX 9 for Windows 2000 (KB904706)
>>>>>Security Update for Windows 2000 (KB900725)
>>>>>Security Update for Windows 2000 (KB905749)
>>>>>Security Update for Internet Explorer 6 Service Pack 1 for Windows 2000
>>>>>(KB905495)
>>>>>Security Update for Windows 2000 (KB902400)
>>>>>Update for Windows 2000 (KB904368)
>>>>>Security Update for Windows 2000 (KB896424)
>>>>>Security Update for Windows 2000 (KB908523)
>>>>>Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB905915)
>>>>>Windows Malicious Software Removal Tool - December 2005 (KB890830)
>>>>>
>>>>>I've read and read and read, but , no joy!
>>>>>Thanks for any help
>>>>>dowop
>>>>