2 dvd/cd rom devices not working

switched on computer and devices will not play reinstalled them tried update
driver does not work it says the driver is missing or corrupted code 39

please help

CD-ROM access is missing and messages cite error Code 31,
Code 32, Code 19, Code 39, or Code 41
http://support.microsoft.com/kb/314060/en-us

To resolve your issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11Â*CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11Â*CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.

NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"hibees lad" wrote:

| switched on computer and devices will not play reinstalled them tried update
| driver does not work it says the driver is missing or corrupted code 39
|
| please help