2 of the most recent updates for vista simply will not install

for the past 8 months windows automatic update was working fine, but these
last two just wont install. no changes to my computer have been made.

the updates im trying to install:

KB947821 3/18/2008 Error Code 5 This one downloads but fails after
initializing installation

KB946041 3/11/2008 Error Code 800B0100 This one wont even download.

Im pretty much stuck, so any help would be much appreciated.

thanks,
Broseybrose

see if you can manually install it - http://support.microsoft.com/kb/947821
There's a download link etc. and how to manually install it.

In the past I've associated an Error 5 with a permissions error but that was
with WinXP - sorry just thinking out loud.

Perhaps after running the above update, it will fix the other problem.
Fingers crossed.

K

"Broseybrose" wrote:

> for the past 8 months windows automatic update was working fine, but these
> last two just wont install. no changes to my computer have been made.
>
> the updates im trying to install:
>
> KB947821 3/18/2008 Error Code 5 This one downloads but fails after
> initializing installation
>
> KB946041 3/11/2008 Error Code 800B0100 This one wont even download.
>
> Im pretty much stuck, so any help would be much appreciated.
>
> thanks,
> Broseybrose

I'm having the same problem here... it's really annoying, because it appears
"correctly installed" at least 10 times since yesterday 03/18, and still the
windows update popup keeps asking me to intall this "important update".

I'll try Taurarian's suggestion and see if it finally stops bugging me...
I'm crossing fingers now...

"TaurArian" wrote:

> see if you can manually install it - http://support.microsoft.com/kb/947821
> There's a download link etc. and how to manually install it.
>
> In the past I've associated an Error 5 with a permissions error but that was
> with WinXP - sorry just thinking out loud.
>
> Perhaps after running the above update, it will fix the other problem.
> Fingers crossed.
>
> K
>
> "Broseybrose" wrote:
>
> > for the past 8 months windows automatic update was working fine, but these
> > last two just wont install. no changes to my computer have been made.
> >
> > the updates im trying to install:
> >
> > KB947821 3/18/2008 Error Code 5 This one downloads but fails after
> > initializing installation
> >
> > KB946041 3/11/2008 Error Code 800B0100 This one wont even download.
> >
> > Im pretty much stuck, so any help would be much appreciated.
> >
> > thanks,
> > Broseybrose

oh boy. when i went to the page you sent the link for, it suggested that
checkSUR might be causing the problem and gave instructions on how to edit
the registry to delete checkSUR and then download ans reinstall it from
microsoft download center. BUT NOW I CANT FIND CHECKSUR ANYWHERE ON THE
INTERNET TO DOWNLOAD AND REINSTALL IT!!!

im so screwed.

i did download the standalone installer for the update though. it
initializes, and starts to install it but stays at 0%.

any ideas now?

"TaurArian" wrote:

> see if you can manually install it - http://support.microsoft.com/kb/947821
> There's a download link etc. and how to manually install it.
>
> In the past I've associated an Error 5 with a permissions error but that was
> with WinXP - sorry just thinking out loud.
>
> Perhaps after running the above update, it will fix the other problem.
> Fingers crossed.
>
> K
>
> "Broseybrose" wrote:
>
> > for the past 8 months windows automatic update was working fine, but these
> > last two just wont install. no changes to my computer have been made.
> >
> > the updates im trying to install:
> >
> > KB947821 3/18/2008 Error Code 5 This one downloads but fails after
> > initializing installation
> >
> > KB946041 3/11/2008 Error Code 800B0100 This one wont even download.
> >
> > Im pretty much stuck, so any help would be much appreciated.
> >
> > thanks,
> > Broseybrose

ok, i used system restore to get my registry back to how it was. i have both
of the stand-alone update installers sitting on my desktop. ill let you know
how it goes. i hope i can at least get the important one installed... the
other one is just recommended.

but what i want to know is why is windows update effing up in the first
place? can i email M$ about this for support?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary.

Installing Vista SP1: Free Support
["No-charge: Unlimited support requests
If your Microsoft product was already installed on your computer when you
purchased it, contact your computer manufacturer to see if no-charge support
is available to you. Support for preinstalled products is available from
Microsoft for a fee. Some issues may require more Advanced support for which
there is a charge."]
https://support.microsoft.com/oas/de...4&gprid=500921

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Broseybrose wrote:
> oh boy. when i went to the page you sent the link for, it suggested that
> checkSUR might be causing the problem and gave instructions on how to edit
> the registry to delete checkSUR and then download ans reinstall it from
> microsoft download center. BUT NOW I CANT FIND CHECKSUR ANYWHERE ON THE
> INTERNET TO DOWNLOAD AND REINSTALL IT!!!
>
> im so screwed.
>
> i did download the standalone installer for the update though. it
> initializes, and starts to install it but stays at 0%.
>
> any ideas now?
>
> "TaurArian" wrote:
>
>> see if you can manually install it -
>> http://support.microsoft.com/kb/947821
>> There's a download link etc. and how to manually install it.
>>
>> In the past I've associated an Error 5 with a permissions error but that
>> was with WinXP - sorry just thinking out loud.
>>
>> Perhaps after running the above update, it will fix the other problem.
>> Fingers crossed.
>>
>> K
>>
>> "Broseybrose" wrote:
>>
>>> for the past 8 months windows automatic update was working fine, but
>>> these
>>> last two just wont install. no changes to my computer have been made.
>>>
>>> the updates im trying to install:
>>>
>>> KB947821 3/18/2008 Error Code 5 This one downloads but fails after
>>> initializing installation
>>>
>>> KB946041 3/11/2008 Error Code 800B0100 This one wont even
>>> download.
>>>
>>> Im pretty much stuck, so any help would be much appreciated.
>>>
>>> thanks,
>>> Broseybrose

Standalone KB947821 3/18/2008 now says it doesnt apply to my system.
Standalone KB946041 3/11/2008 simply runs and eventually says some of the
updates (the one im trying to install) were not installed.

so now in my control panels windows update im sitting on one recommended and
one important update that just wont install.

who am i supposed to contact for support that DOESNT cost 60 bucks?

thank you PA Bear. i will start a free Windows Update support incident request.

Oh my Lordy!
What the hang's going on here?
I'm having the EXACT same problems, have tried the EXACT same fixes & have
got to the EXACT same place as you are, which is nowhere!
If this danged update is so important as it shows in the update list then
why isn't it important enough for Microsoft to fix it!
Surely if we are all having the same issues, the there's obviously something
major amiss, or are we all simply having mass delusions?
Sheesh!



"Broseybrose" wrote:

> Standalone KB947821 3/18/2008 now says it doesnt apply to my system.
> Standalone KB946041 3/11/2008 simply runs and eventually says some of the
> updates (the one im trying to install) were not installed.
>
> so now in my control panels windows update im sitting on one recommended and
> one important update that just wont install.
>
> who am i supposed to contact for support that DOESNT cost 60 bucks?

YW. Please let us know how you make out.
--
~PA Bear

Broseybrose wrote:
> thank you PA Bear. i will start a free Windows Update support incident
> request.