2007-07-09 WU (KB952709, KB951978, KB950582) stoped vista 64 booti

Vista Ultimate 64
No virus scanner or third pary firewall installed.

My PC this morning was stuck at boot with the nightrider bar just frozen.
After a reset and selecting normal boot, it stoped at the exact same place.

Another reset, and selecting use last known good profile, allowed my PC to
boot. Before the login screen came up though, it said that it was completing
update 3/3, which it did.

Possible issue with this update?

Interesting. Those symptoms are the same as described for an issue with
KB937287: http://support.microsoft.com/kb/949358

> SYMPTOMS
> When you try to install an update from Windows Update on a computer that is running Windows Vista, you
> may receive the following message:
> configuring updates stage 3 of 3. 0% complete
> After you receive this message, the computer reverts to the screen that displays the same message.
> Additionally, the update is not installed successfully, and the computer restarts.

Did the updates install successfully ? Perhaps the issue arises from the
installation of KB952709, 951978, and KB950582 being installed all at
once on a Vista x64 system. That's what is mentioned in the KB937287
article:

> How to avoid this problem
> To avoid this problem, obtain and install update 937287 from the Microsoft Download Center separately
> from all other updates on Windows Update site. Install the update that applies to your version of
> Windows Vista to enable future updates to be installed successfully.

And, what's a "nightrider" bar ?


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Austin wrote:

> Vista Ultimate 64
> No virus scanner or third pary firewall installed.
>
> My PC this morning was stuck at boot with the nightrider bar just frozen.
> After a reset and selecting normal boot, it stoped at the exact same place.
>
> Another reset, and selecting use last known good profile, allowed my PC to
> boot. Before the login screen came up though, it said that it was completing
> update 3/3, which it did.
>
> Possible issue with this update?

> Interesting. Those symptoms are the same as described for an issue with
> KB937287: http://support.microsoft.com/kb/949358

I dont think its the same symptom, as when it applied update 3/3 it works
(ie goes 0%..35%...etc...100%).

> Did the updates install successfully ? Perhaps the issue arises from the
> installation of KB952709, 951978, and KB950582 being installed all at
> once on a Vista x64 system. That's what is mentioned in the KB937287
> article:

KB952709, KB951978, (+KB905866), KB950582 are all showing as installed this
morning in that order, in the Installed Updates listing. Seems there were
really 4 updates.

I have not had chance to test a reboot since the last update (3/3) was
applied as I use this PC for work and cant afford unnecessary downtime, so
dont know if the problem still exists or not. It may well have rectified
itself now. If its still an issue Ill update this post.

> And, what's a "nightrider" bar ?

Just my quirky name for the bootup progress bar.

Regards
Austin



"MowGreen [MVP]" wrote:

> Interesting. Those symptoms are the same as described for an issue with
> KB937287: http://support.microsoft.com/kb/949358
>
> > SYMPTOMS
> > When you try to install an update from Windows Update on a computer that is running Windows Vista, you
> > may receive the following message:
> > configuring updates stage 3 of 3. 0% complete
> > After you receive this message, the computer reverts to the screen that displays the same message.
> > Additionally, the update is not installed successfully, and the computer restarts.
>
> Did the updates install successfully ? Perhaps the issue arises from the
> installation of KB952709, 951978, and KB950582 being installed all at
> once on a Vista x64 system. That's what is mentioned in the KB937287
> article:
>
> > How to avoid this problem
> > To avoid this problem, obtain and install update 937287 from the Microsoft Download Center separately
> > from all other updates on Windows Update site. Install the update that applies to your version of
> > Windows Vista to enable future updates to be installed successfully.
>
> And, what's a "nightrider" bar ?
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Austin wrote:
>
> > Vista Ultimate 64
> > No virus scanner or third pary firewall installed.
> >
> > My PC this morning was stuck at boot with the nightrider bar just frozen.
> > After a reset and selecting normal boot, it stoped at the exact same place.
> >
> > Another reset, and selecting use last known good profile, allowed my PC to
> > boot. Before the login screen came up though, it said that it was completing
> > update 3/3, which it did.
> >
> > Possible issue with this update?
>

Thanks for posting back, Austin. As long as the updates installed,
that's the most important thing.
As to why the issue arose in the first place ... another mystery of
Vista ? <w>

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
================

Austin wrote:

>>Interesting. Those symptoms are the same as described for an issue with
>>KB937287: http://support.microsoft.com/kb/949358
>
>
> I dont think its the same symptom, as when it applied update 3/3 it works
> (ie goes 0%..35%...etc...100%).
>
>
>>Did the updates install successfully ? Perhaps the issue arises from the
>>installation of KB952709, 951978, and KB950582 being installed all at
>>once on a Vista x64 system. That's what is mentioned in the KB937287
>>article:
>
>
> KB952709, KB951978, (+KB905866), KB950582 are all showing as installed this
> morning in that order, in the Installed Updates listing. Seems there were
> really 4 updates.
>
> I have not had chance to test a reboot since the last update (3/3) was
> applied as I use this PC for work and cant afford unnecessary downtime, so
> dont know if the problem still exists or not. It may well have rectified
> itself now. If its still an issue Ill update this post.
>
>
>>And, what's a "nightrider" bar ?
>
>
> Just my quirky name for the bootup progress bar.
>
> Regards
> Austin
>
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Interesting. Those symptoms are the same as described for an issue with
>>KB937287: http://support.microsoft.com/kb/949358
>>
>>
>>>SYMPTOMS
>>>When you try to install an update from Windows Update on a computer that is running Windows Vista, you
>>>may receive the following message:
>>>configuring updates stage 3 of 3. 0% complete
>>>After you receive this message, the computer reverts to the screen that displays the same message.
>>>Additionally, the update is not installed successfully, and the computer restarts.
>>
>>Did the updates install successfully ? Perhaps the issue arises from the
>> installation of KB952709, 951978, and KB950582 being installed all at
>>once on a Vista x64 system. That's what is mentioned in the KB937287
>>article:
>>
>>
>>>How to avoid this problem
>>>To avoid this problem, obtain and install update 937287 from the Microsoft Download Center separately
>>>from all other updates on Windows Update site. Install the update that applies to your version of
>>>Windows Vista to enable future updates to be installed successfully.
>>
>>And, what's a "nightrider" bar ?
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Austin wrote:
>>
>>
>>>Vista Ultimate 64
>>>No virus scanner or third pary firewall installed.
>>>
>>>My PC this morning was stuck at boot with the nightrider bar just frozen.
>>>After a reset and selecting normal boot, it stoped at the exact same place.
>>>
>>>Another reset, and selecting use last known good profile, allowed my PC to
>>>boot. Before the login screen came up though, it said that it was completing
>>>update 3/3, which it did.
>>>
>>>Possible issue with this update?
>>

Well it hung again this morning, so I now think its an unrelated issue as
there was no Windows Updates this time (just a system hang - requiring a
reset).

Last known good configuration got past that point, but I had also flagged
C:\ for a disk check, and when it finished it reboots, and when it reboots it
still hangs, and selecting last know good configuration this time, also hung
- so perhaps the hang is quite late on in the boot process.

Anyway it seems to be something to do with my USB HD being plugged in during
bootup, which is desirable, because its used for backups, and is shared, and
unplugging it means it looses its share.

I think the problems perhaps started after I had enabled windows backup
tasks, as I was using 3rd party backup software previously without problem
with this same USB drive. I will probably try disableing the scheduled tasks
(particularly the ones that run at startup) that are for Windows Backup and
see if that makes any difference.

So anyway, I dont think it was WU related - just a co-incidence that it hung
for the first time on that particular reboot, but as I reboot very seldom - I
suppose there is a good chance of that happening.

"MowGreen [MVP]" wrote:

> Thanks for posting back, Austin. As long as the updates installed,
> that's the most important thing.
> As to why the issue arose in the first place ... another mystery of
> Vista ? <w>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ================
>
> Austin wrote:
>
> >>Interesting. Those symptoms are the same as described for an issue with
> >>KB937287: http://support.microsoft.com/kb/949358
> >
> >
> > I dont think its the same symptom, as when it applied update 3/3 it works
> > (ie goes 0%..35%...etc...100%).
> >
> >
> >>Did the updates install successfully ? Perhaps the issue arises from the
> >>installation of KB952709, 951978, and KB950582 being installed all at
> >>once on a Vista x64 system. That's what is mentioned in the KB937287
> >>article:
> >
> >
> > KB952709, KB951978, (+KB905866), KB950582 are all showing as installed this
> > morning in that order, in the Installed Updates listing. Seems there were
> > really 4 updates.
> >
> > I have not had chance to test a reboot since the last update (3/3) was
> > applied as I use this PC for work and cant afford unnecessary downtime, so
> > dont know if the problem still exists or not. It may well have rectified
> > itself now. If its still an issue Ill update this post.
> >
> >
> >>And, what's a "nightrider" bar ?
> >
> >
> > Just my quirky name for the bootup progress bar.
> >
> > Regards
> > Austin
> >
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Interesting. Those symptoms are the same as described for an issue with
> >>KB937287: http://support.microsoft.com/kb/949358
> >>
> >>
> >>>SYMPTOMS
> >>>When you try to install an update from Windows Update on a computer that is running Windows Vista, you
> >>>may receive the following message:
> >>>configuring updates stage 3 of 3. 0% complete
> >>>After you receive this message, the computer reverts to the screen that displays the same message.
> >>>Additionally, the update is not installed successfully, and the computer restarts.
> >>
> >>Did the updates install successfully ? Perhaps the issue arises from the
> >> installation of KB952709, 951978, and KB950582 being installed all at
> >>once on a Vista x64 system. That's what is mentioned in the KB937287
> >>article:
> >>
> >>
> >>>How to avoid this problem
> >>>To avoid this problem, obtain and install update 937287 from the Microsoft Download Center separately
> >>>from all other updates on Windows Update site. Install the update that applies to your version of
> >>>Windows Vista to enable future updates to be installed successfully.
> >>
> >>And, what's a "nightrider" bar ?
> >>
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>Austin wrote:
> >>
> >>
> >>>Vista Ultimate 64
> >>>No virus scanner or third pary firewall installed.
> >>>
> >>>My PC this morning was stuck at boot with the nightrider bar just frozen.
> >>>After a reset and selecting normal boot, it stoped at the exact same place.
> >>>
> >>>Another reset, and selecting use last known good profile, allowed my PC to
> >>>boot. Before the login screen came up though, it said that it was completing
> >>>update 3/3, which it did.
> >>>
> >>>Possible issue with this update?
> >>
>

curiously. I also have vista ultimate 64-bit and I am also having a problem
with these same three updates.

but for me. windows update simply fails to install them every time it
tries. it gives me a different error code for each one and tells me to
search for information on the error code, but there is no record anywhere in
the available information explaining what these error codes mean.

KB955020: Error Code: 80070570
KB951978: Error Code: 8007370B
KB952709: Error Code: 8007370B


It seems the error for me is that windows update is failing to download
these three updates. It doesn't SAY that it failed to download the updates,
but each time I try to download and install them the download % never goes
above 0%.

On a possibly unrelated path, I have been getting system hangs lately.
Where the machine just completely freezes. With no blue screen or error
message in the system log. The only pattern to my system freezes is that
they always occur a few seconds after Windows Defender reports to the System
Log that it is about to start an AntiSpyWare scan.

(interleaved reply)
"Klintus Fang" <Klintus > wrote in message
newsF744905-CCFA-4E1E-BE42-...
> curiously. I also have vista ultimate 64-bit and I am also having a problem
> with these same three updates.
>
> but for me. windows update simply fails to install them every time it
> tries.

> it gives me a different error code for each one


Please start new threads for new symptoms
and avoid confusing your problems with others' old ones.


> and tells me to search for information on the error code,
> but there is no record anywhere in the available information
> explaining what these error codes mean.
>
> KB955020: Error Code: 80070570
> KB951978: Error Code: 8007370B
> KB952709: Error Code: 8007370B
>
>
> It seems the error for me is that windows update is failing to download
> these three updates. It doesn't SAY that it failed to download the updates,
> but each time I try to download and install them the download % never goes
> above 0%.


What specific symptoms are you using to make your assumption?
Use the WindowsUpdate.log to find out for sure. (Ref KB902093)

BTW if it looks as if you *have* downloaded these updates and
these codes are actually associated with _install_ attempts you
can also try searching your harddrive for diagnostics created by
the install attempts.

Tip: in addition to the hex codes search for the decimal equivalents
of the last half. Sometimes you can even get an independent clue
from that by assuming that that decimal number represents a system
error message. To test that idea you could use a cmd window and
enter a net helpmsg command. Using your first code and my OS
as an example:

<cmd_output OS="XPsp2">
E:\>set /a c = 0x570
1392
E:\>net helpmsg %c%

The file or directory is corrupted and unreadable.
</cmd_output>


Is that what that code shows in your OS too?
If so, you can see that you would still need to find
the context of where it appears in some other diagnostic
to have any hope of knowing *which* file or directory
was being referred to.

Tip: if the problem appears to be happening during an install
you can eliminate WU/AU entirely from the scenario by
downloading and trying to install the update manually.
In that case, you may get more knowledgeable assistance
with whatever problems you encounter on that tack
by posting to a newsgroup which specializes in whatever
product the update is for. Also, on that tack it is usually
much easier to enable verbose logging which can help
your diagnosis wherever you report it. Another possibility
for supplementing any diagnostics is running ProcMon
and correlating its trace with whatever diagnostics you
do find.


>
> On a possibly unrelated path, I have been getting system hangs lately.
> Where the machine just completely freezes. With no blue screen or error
> message in the system log. The only pattern to my system freezes is that
> they always occur a few seconds after Windows Defender reports to the System
> Log that it is about to start an AntiSpyWare scan.


Again, this seems unrelated to WU/AU so you're more likely
to find more knowledgeable assistance in another newsgroup
which specializes in your OS.


HTH

Robert Aldwinckle
---

my apologies for posting here. I followed all the instructions that
microsoft's tools told me to perform to diagnose the problem and the only
information those instructions were able to give me was this thread.

Klintus Fang wrote:

> my apologies for posting here. I followed all the instructions that
> microsoft's tools told me to perform to diagnose the problem and the only
> information those instructions were able to give me was this thread.

Please start a new thread in this newsgroup so that someone can assist you.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

"Klintus Fang" <> wrote in message
news:73B79BFF-8CF4-4969-8FBC-...

> [X-Newsreader: Microsoft CDO for Windows 2000]

Note to lurkers: poster is using the web interface for newsgroups.
Following information refers to features of that facility.

> my apologies for posting here. I followed all the instructions that
> microsoft's tools told me to perform to diagnose the problem and

> the only information those instructions were able to give me was this thread.

The idea is that first you search for previous discussions which
might address your symptoms. Then you read them to see if
your precise symptoms are being discussed. If so, you could try
the suggestions being offered. If that results in a fix or change
of symptoms for you, great: problem closed without you even
having to post at all (although it would be nice if you would at least
vote on whatever it was that you found helpful, since that would help
retain its discussion in the web interface's archive).

Otherwise then you would have a much better idea of how to present
your specific incident in a *new* thread.

BTW if you start a new thread you could also refer to the general
ideas I gave you that you haven't referred to yet. ; )


Good luck

Robert
---