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3 sick W2k machines after SP4 Update

 
 
alancello
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      08-06-2005
I posted this twice before with no response. Maybe I was too polite? Those
who were less so seem to generate lively discussion!

My 3 networked Windows 2000 Professional systems now function only in
protected mode since installing Windows 2000 SP4 and SP4 Roll-up. The desktop
on 1 of the machines failed to appear on reboot after installation with
message: "Can't find file "null" (or one of its components). Make sure file
name is correct and all required libraries are available."

Desktops on the other 2 machines appeared but did not work. In
standard mode, clicking on start and then control panel did nothing.

In protected mode, desktop appeared but with speed and functionality
problems. An new icon appears in the lower left tray "Show Desktop" but it
doesn't do anything obvious in either mode.

I tried to check the history of downloaded updates to see if I had installed
them in the correct sequence. (Control panel "Add/Remove Programs" does not
show dates.) There is a log file under C:\WINNT NT for SP4 Roll-up but I
can't find a similar file for SP4 to compare the dates and times. I have
tried to understand the logs using suggestions and references shown in recent
posts but still don't know what I am reading.

Attempting to turn back the clock, in safe mode, "reboot with last known
good configuration" made no obvious improvement. On one machine I
un-installed SP4 Roll-Up but that made the desktop disappear in normal mode
so I did not continue to un-install SP4 on the other 2 machines.

My portable external backup drive does not seem to want to mount in safe
mode so my belated backup attempt is stalled until that is sorted out.

Should I uninstall Rollup and SP4 and try again?
Can the OS be "repaired"?
What can I do to get back where I started?

Suggestions will be very much appreciated. Thanks!
--
alancello

--
alancello
 
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