Kris wrote:
> I was tired of all the freezing and slow down of my computer after
> the Sp2,so i uninstalled it.Now my 3D graphics card isnt working
> correctly and if i try to play a game (that i have been playing for
> over a year) I get the error msg "Unable to open a graphics window.
> Make sure you have the latest drivers installed from your 3-D
> graphics card vendor. If you have previously run Toontown
> successfully and are unable to run now, it may help to restart your
> computer. Your Graphics Card Info: Intel(R) 82815 Graphics
> Controller 7/23/2002 6.13.1.3196 ."I have spoken to gateway and
> there idea was to reinstall Sp2,so I did. No changes,same msg.Its
> not just with this one game it is with all games.Also says on some
> games that i no longer have 3D software.All updates have been
> done.Im running XP home edition. Any help would be great..Thanks
Shenan Stanley wrote:
> Did you get the latest drivers for the video card (From Intel it
> seems to be version 6.7)?
> http://support.intel.com/support/gra.../CS-009165.htm
> (Shorter Link: http://snipurl.com/e2r5 )
> and/or (in your case):
>
> http://support.gateway.com/support/d...3&uid=83777628
> (Shorter Link: http://snipurl.com/e2r6 )
>
> Although DirectX 9.0c is included in SP2, have you tried reinstalling it?
>
> http://www.microsoft.com/downloads/d...displaylang=en
> (Shorter Link: http://snipurl.com/818l )
Kris wrote:
> Yes all of this has been done over the last 2 days,and still no
> luck.Gateway says the only way to fix this is to buy an upgraded
> card threw them (go figure).They cannot explain to me why it worked
> befor and not now,or they suggested contacting Microsoft saying its
> an SP2 related problem.Im not a super computer person but im
> wondering, could the original card have burned out or whatever they
> do,during the process?Sp2 was reinstalled as well to no help
> whatsoever,but now it will not let me uninstall it.Any other ideas?
Obviously the machine is out of warranty. It also seems (from the
description) that the video card is integrated into the motherboard - so if
it has "burned out", I think the symptoms would be broader than an inability
to use 3D applications.
You said you installed the drivers for the card from Intel? I would grab
those if you have not - they are the actual makers of the chipset, so their
drivers may remedy the problem where Gateway's did not.
Before I would go spending money on a new video card (truthfully, the Intel
chipset is fine as long as you aren't into 3D games) - I would backup your
stuff, slipstream/integrate SP2 into your Windows XP CD and reinstall from
scratch to verify it's not just something awry with your current install.
If you did it right (with a third party imaging utility to fully backup your
system NOW as it is) - then you could restore if it did fix it and see if we
cannot figure out is wrong. If it turns out to be the video card (in other
words, it still fails after a FRESH install of Windows XP) - then you can
restore the image and then go out and get a decent video card and install it
and move on..
--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.
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