4GB RAM but only 2038mb showing - Vista 32 bit.

Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo CPU
- T7250, a 200GB Hard drive and 4096mb RAM. It's also running on VISTA Home
Premium - 32bit.

When i go in to the speed/performance screen it show that I have 2038mb
RAM?? I thought it was meant to be 4096mb??

So went to the system info screen in the start menu, it shows the following:-

Total Physical Memory:- 2037.81mb

Available Physical Memory:- 1.11GB
**You've probably guessed that I confused by now**
Total Virtual Memory:- 4.19GB

Available Virtual Memory:- 3.33GB

Page File Space:- 2.28GB

I would be so grateful if someone can explain this infomation to me. Do I
have 4GB of RAM??

I understand that I should be able to see 3GB with 32bit Vista, noy just
under 2GB

Any help VERY much appreciated,

Thanks,

Darren

onedaymyfriend wrote:
> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2
> Duo CPU - T7250, a 200GB Hard drive and 4096mb RAM. It's also running
> on VISTA Home Premium - 32bit.
>
> When i go in to the speed/performance screen it show that I have
> 2038mb RAM?? I thought it was meant to be 4096mb??
>
> So went to the system info screen in the start menu, it shows the
> following:-
>
> Total Physical Memory:- 2037.81mb
>
> Available Physical Memory:- 1.11GB
> **You've probably guessed that I confused by now**
> Total Virtual Memory:- 4.19GB
>
> Available Virtual Memory:- 3.33GB
>
> Page File Space:- 2.28GB
>
> I would be so grateful if someone can explain this infomation to me.
> Do I have 4GB of RAM??
>
> I understand that I should be able to see 3GB with 32bit Vista, noy
> just under 2GB
>
> Any help VERY much appreciated,
>
> Thanks,
>
> Darren
>
=====================================
Probably not what you are seeking...but maybe
the following articles will offer some ideas:

(929605) The system memory that is reported
in the System Information dialog box in Windows
Vista is less than you expect if 4 GB of RAM is
installed
http://support.microsoft.com/kb/929605/en-us

(929580) Windows Vista or Windows Server
2003 may report less memory than you expect
http://support.microsoft.com/kb/929580/en-us

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Hi,

What does the system BIOS report for installed ram?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"onedaymyfriend" <> wrote in message
news:C21E13C2-C783-4292-BDA8-...
> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo
> CPU
> - T7250, a 200GB Hard drive and 4096mb RAM. It's also running on VISTA
> Home
> Premium - 32bit.
>
> When i go in to the speed/performance screen it show that I have 2038mb
> RAM?? I thought it was meant to be 4096mb??
>
> So went to the system info screen in the start menu, it shows the
> following:-
>
> Total Physical Memory:- 2037.81mb
>
> Available Physical Memory:- 1.11GB
> **You've probably guessed that I confused by now**
> Total Virtual Memory:- 4.19GB
>
> Available Virtual Memory:- 3.33GB
>
> Page File Space:- 2.28GB
>
> I would be so grateful if someone can explain this infomation to me. Do I
> have 4GB of RAM??
>
> I understand that I should be able to see 3GB with 32bit Vista, noy just
> under 2GB
>
> Any help VERY much appreciated,
>
> Thanks,
>
> Darren
>

"onedaymyfriend" <> wrote in message
news:C21E13C2-C783-4292-BDA8-...
> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo
> CPU
> - T7250, a 200GB Hard drive and 4096mb RAM. It's also running on VISTA
> Home
> Premium - 32bit.
>
> When i go in to the speed/performance screen it show that I have 2038mb
> RAM?? I thought it was meant to be 4096mb??
>
> So went to the system info screen in the start menu, it shows the
> following:-
>
> Total Physical Memory:- 2037.81mb
>
> Available Physical Memory:- 1.11GB
> **You've probably guessed that I confused by now**
> Total Virtual Memory:- 4.19GB
>
> Available Virtual Memory:- 3.33GB
>
> Page File Space:- 2.28GB
>
> I would be so grateful if someone can explain this infomation to me. Do I
> have 4GB of RAM??
>
> I understand that I should be able to see 3GB with 32bit Vista, noy just
> under 2GB
>
> Any help VERY much appreciated,

I'd suggest you open the module cover at the back and see what is actually
installed for memory versus what you think is installed. The unit is sold
with 2 x 1Gb SODIMM 667Mhz modules from the factory by Sony. It's user
upgradeable to 4Gb. It doesn't come this way.

Link:
http://vaio.sony.co.uk/view/ShowProd...y=VN+NR+Series

this small program (free) will tell you how many sticks of ram and what type
are installed on your pc

http://www.cpuid.com/cpuz.php

windows 32 bit does slow less ram, if you have 4 it shows 3 but yours is a
different case because it shows 2.. I suspect you only really have 2 gigs..
see program I told you

direct download link http://www.cpuid.com/download/cpu-z-143.zip




"onedaymyfriend" <> wrote in message
news:C21E13C2-C783-4292-BDA8-...
> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo
> CPU
> - T7250, a 200GB Hard drive and 4096mb RAM. It's also running on VISTA
> Home
> Premium - 32bit.
>
> When i go in to the speed/performance screen it show that I have 2038mb
> RAM?? I thought it was meant to be 4096mb??
>
> So went to the system info screen in the start menu, it shows the
> following:-
>
> Total Physical Memory:- 2037.81mb
>
> Available Physical Memory:- 1.11GB
> **You've probably guessed that I confused by now**
> Total Virtual Memory:- 4.19GB
>
> Available Virtual Memory:- 3.33GB
>
> Page File Space:- 2.28GB
>
> I would be so grateful if someone can explain this infomation to me. Do I
> have 4GB of RAM??
>
> I understand that I should be able to see 3GB with 32bit Vista, noy just
> under 2GB
>
> Any help VERY much appreciated,
>
> Thanks,
>
> Darren
>

On Fri, 11 Jan 2008 18:05:02 -0800, onedaymyfriend
<> wrote:

> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo CPU
> - T7250, a 200GB Hard drive and 4096mb RAM.


How do you know it has 4096MB? How much RAM does the BIOS setup
program report?

You may have ordered 4GB, but it sounds very much like what you got
was only 2GB.


> It's also running on VISTA Home
> Premium - 32bit.
>
> When i go in to the speed/performance screen it show that I have 2038mb
> RAM?? I thought it was meant to be 4096mb??
>
> So went to the system info screen in the start menu, it shows the following:-
>
> Total Physical Memory:- 2037.81mb
>
> Available Physical Memory:- 1.11GB
> **You've probably guessed that I confused by now**
> Total Virtual Memory:- 4.19GB
>
> Available Virtual Memory:- 3.33GB
>
> Page File Space:- 2.28GB
>
> I would be so grateful if someone can explain this infomation to me. Do I
> have 4GB of RAM??
>
> I understand that I should be able to see 3GB with 32bit Vista, noy just
> under 2GB
>
> Any help VERY much appreciated,
>
> Thanks,
>
> Darren
>

--
Ken Blake, Microsoft MVP Windows - Shell/User
Please Reply to the Newsgroup

Ken Blake, MVP wrote:
> On Fri, 11 Jan 2008 18:05:02 -0800, onedaymyfriend
> <> wrote:
>
>> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo CPU
>> - T7250, a 200GB Hard drive and 4096mb RAM.
>
>
> How do you know it has 4096MB? How much RAM does the BIOS setup
> program report?
>
> You may have ordered 4GB, but it sounds very much like what you got
> was only 2GB.
>
>
>> It's also running on VISTA Home
>> Premium - 32bit.
>>
>> When i go in to the speed/performance screen it show that I have 2038mb
>> RAM?? I thought it was meant to be 4096mb??
>>
>> So went to the system info screen in the start menu, it shows the following:-
>>
>> Total Physical Memory:- 2037.81mb
>>
>> Available Physical Memory:- 1.11GB
>> **You've probably guessed that I confused by now**
>> Total Virtual Memory:- 4.19GB
>>
>> Available Virtual Memory:- 3.33GB
>>
>> Page File Space:- 2.28GB
>>
>> I would be so grateful if someone can explain this infomation to me. Do I
>> have 4GB of RAM??
>>
>> I understand that I should be able to see 3GB with 32bit Vista, noy just
>> under 2GB
>>
>> Any help VERY much appreciated,
>>
>> Thanks,
>>
>> Darren
>>
>
You will never see the full 4GB because in 32-bit systems everything has
to be accessible within 4GB of address space. So some of your ram won't
be used because the kernel will map those addresses to video cards or
other hardware.

True, but you shouldn't only see 2GB either. Normally, for that scenario the
user sees somewhere between 2.7-3.3GB. I suspect the system only came with
2GB of ram, or that the other 2GB is not fully seated.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"David Sanders" <> wrote in message
news:...
> Ken Blake, MVP wrote:
>> On Fri, 11 Jan 2008 18:05:02 -0800, onedaymyfriend
>> <> wrote:
>>
>>> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2
>>> Duo CPU - T7250, a 200GB Hard drive and 4096mb RAM.
>>
>>
>> How do you know it has 4096MB? How much RAM does the BIOS setup
>> program report?
>>
>> You may have ordered 4GB, but it sounds very much like what you got
>> was only 2GB.
>>
>>
>>> It's also running on VISTA Home Premium - 32bit.
>>>
>>> When i go in to the speed/performance screen it show that I have 2038mb
>>> RAM?? I thought it was meant to be 4096mb??
>>>
>>> So went to the system info screen in the start menu, it shows the
>>> following:-
>>>
>>> Total Physical Memory:- 2037.81mb
>>>
>>> Available Physical Memory:- 1.11GB
>>> **You've probably guessed that I confused by now**
>>> Total Virtual Memory:- 4.19GB
>>>
>>> Available Virtual Memory:- 3.33GB
>>>
>>> Page File Space:- 2.28GB
>>>
>>> I would be so grateful if someone can explain this infomation to me. Do
>>> I have 4GB of RAM??
>>>
>>> I understand that I should be able to see 3GB with 32bit Vista, noy just
>>> under 2GB
>>>
>>> Any help VERY much appreciated,
>>>
>>> Thanks,
>>>
>>> Darren
>>>
>>
> You will never see the full 4GB because in 32-bit systems everything has
> to be accessible within 4GB of address space. So some of your ram won't
> be used because the kernel will map those addresses to video cards or
> other hardware.

On Sat, 12 Jan 2008 17:35:08 -0500, David Sanders
<> wrote:

> Ken Blake, MVP wrote:
> > On Fri, 11 Jan 2008 18:05:02 -0800, onedaymyfriend
> > <> wrote:
> >
> >> Hi, I have just purchased a Sony VAIO NR11 ZS. It has an Intel Core 2 Duo CPU
> >> - T7250, a 200GB Hard drive and 4096mb RAM.
> >
> >
> > How do you know it has 4096MB? How much RAM does the BIOS setup
> > program report?
> >
> > You may have ordered 4GB, but it sounds very much like what you got
> > was only 2GB.
> >
> >
> >> It's also running on VISTA Home
> >> Premium - 32bit.
> >>
> >> When i go in to the speed/performance screen it show that I have 2038mb
> >> RAM?? I thought it was meant to be 4096mb??
> >>
> >> So went to the system info screen in the start menu, it shows the following:-
> >>
> >> Total Physical Memory:- 2037.81mb
> >>
> >> Available Physical Memory:- 1.11GB
> >> **You've probably guessed that I confused by now**
> >> Total Virtual Memory:- 4.19GB
> >>
> >> Available Virtual Memory:- 3.33GB
> >>
> >> Page File Space:- 2.28GB
> >>
> >> I would be so grateful if someone can explain this infomation to me. Do I
> >> have 4GB of RAM??
> >>
> >> I understand that I should be able to see 3GB with 32bit Vista, noy just
> >> under 2GB
> >>
> >> Any help VERY much appreciated,
> >>
> >> Thanks,
> >>
> >> Darren
> >>
> >
> You will never see the full 4GB because in 32-bit systems everything has
> to be accessible within 4GB of address space. So some of your ram won't
> be used because the kernel will map those addresses to video cards or
> other hardware.


First, note that I'm not "onedaymyfriend," and am not the one with the
problem. In the future, please be careful to reply to the correct
post.

Second, although what you say is true, it is clearly not his problem
here. He is seeing only 2GB of his supposed 4GB. His hardware isn't
using up 2GB of address space.

Almost certainly, he simply doesn't have the 4GB he thinks he has.

--
Ken Blake, Microsoft MVP Windows - Shell/User
Please Reply to the Newsgroup