"Minh" <> wrote in message
news:934D9E04-05AC-41CA-A9A9-...
> Hi Robert-
>
> Thanks for helping me out here. This is just the second time I've used this
> discussion board.
>
> I did go to the windows directory and found a bunch of KB*.log files, but
> none of them match the KB numbers that I listed below.
Well, note that we are assuming, based on your vague symptom
description, that you actually got as far as an install phase.
E.g. if this really is a problem with WU and the failure is during
the download phase an install would not be started so then
there would be no log file. There would also be no log file
if that update uses a different directory to put it in. Etc.
Since you're not sure what is going on you could try finding all
files which are changing during the time the update is run,
e.g. search for all files which changed on that date,
sorting the resulting list by Date Modified, and then scrolling
to the actual minute that it was done. See what diagnostics
you can find that way.
Alternatively, you could try downloading and installing the updates
manually. Then any symptoms you get would be completely
independent of WU. Often you get better diagnostics that way
and sometimes an update installs with no further problem symptoms,
which can then leave you less interested in your original symptoms. ; )
Good luck
Robert
---
>
> Thanks for your help.
> Minh
>
> --------------------------------------------------------
>
> "Robert Aldwinckle" wrote:
>
>> (cross-post added to Office Update)
>> "Minh" <> wrote in message
>> news:776D688D-95E1-46A3-BFC5-...
>> > Hi,
>> >
>> > I, and at least one other person who posted on the Office Update discussion
>> > board, have this problem:
>>
>> http://www.microsoft.com/communities...7-a34f4e4f2aec
>>
>> Then you should be cross-posting so both newsgroups
>> are aware of the other's suggestions.
>>
>> Also please be aware that you are depending on others' free time
>> schedules so you should not be expecting immediate replies,
>> especially on a summer weekend (at least for helpers living in
>> the northern hemisphere...) ; }
>>
>>
>> >
>> > The following five security updates will not install:
>> > - Security Update for Microsoft Office Excel 2003 (KB951548)
>> > - Security Update for Microsoft Office 2003 (KB921598)
>> > - Update for Microsoft Office Outlook 2003 Junk Email Filter (KB955434)
>> > - Security Update for Microsoft Office PowerPoint 2003 (KB948988)
>> > - Security Update for Microsoft Office Word 2003 (KB954464)
>> >
>> > I did some research on this website and ...
>>
>> > 1) went looking for kb*.log files in the windows\system32 directory, but
>> > there are none.
>>
>>
>> Go up one level and do your search again. ; )
>>
>>
>> > 2) Then, I tried method 2 on the following article,
>> > http://support.microsoft.com/kb/943144, and it did not help. The other
>> > person with this problem tried method 1 and it did not help him either.
>> >
>> > So, at this point I am at a loss as to what to do to fix this problem.
>> >
>> > Any help will be greatly appreciated. Thanks.
>>
>>
>> HTH
>>
>> Robert Aldwinckle
>> ---
>>
>>
>>
Similar Threads
Linear Mode
