7 updates fail to install - please help....

I am a complete novice, and have been given a fairly new PC. However, 7
updates today will not install, and I dont know what to do.... the numbers
are KB936782,953838,951066,952287,951072,890830,950974 .
iI am running Xp, and the SP3 updated fine.... not sure where to turn
to...any help would be greatly appreciated.

"stevierogers" <> wrote in message
news:5B9B0C08-AD34-49B2-83A4-...
>I am a complete novice, and have been given a fairly new PC. However, 7
> updates today will not install, and I dont know what to do.... the numbers
> are KB936782,953838,951066,952287,951072,890830,950974 .
> iI am running Xp, and the SP3 updated fine.... not sure where to turn
> to...any help would be greatly appreciated.
>
What error messages did you recieve?
What error message reside in the log files? These files are located in
\Windows\System32 as kbxxxxxx.log where xxxxxx is the update number.
If you have AV software installed, and you most assuredly should, then it
might help to disable the software until after the updates complete.
Jim

I'm not a complete novice... but I'm working with a similar machine and I
noticed that recent attempts at applying (what I think is probably) the same
updates has failed on multiple occasions. I haven't checked the KB… numbers
yet, but it's probably the same ones.

And while I'm not exactly a novice, I have no clue as to why this happening
or what to do about it. I sure hope someone else (with a clue) will chime
in, out of the kindness of their heart and share a little insight regarding
how to proceed.


"stevierogers" wrote:
-------------------------
> I am a complete novice, and have been given a fairly new PC. However, 7
> updates today will not install, and I dont know what to do.... the numbers
> are KB936782,953838,951066,952287,951072,890830,950974 .
> iI am running Xp, and the SP3 updated fine.... not sure where to turn
> to...any help would be greatly appreciated.
>

it sisnt give an error message code, just said failed to install. I have
tried installing them one at a time, without Anti virus on.....

"Jim" wrote:

>
> "stevierogers" <> wrote in message
> news:5B9B0C08-AD34-49B2-83A4-...
> >I am a complete novice, and have been given a fairly new PC. However, 7
> > updates today will not install, and I dont know what to do.... the numbers
> > are KB936782,953838,951066,952287,951072,890830,950974 .
> > iI am running Xp, and the SP3 updated fine.... not sure where to turn
> > to...any help would be greatly appreciated.
> >
> What error messages did you recieve?
> What error message reside in the log files? These files are located in
> \Windows\System32 as kbxxxxxx.log where xxxxxx is the update number.
> If you have AV software installed, and you most assuredly should, then it
> might help to disable the software until after the updates complete.
> Jim
>
>
>

I have a similar problem, multiple updates fail to install, same numbers as
what you have, plus a few more.

Looked up in the log files and the error codes are 0xf201,

Error log pasted in, this was a particularly short one:

0.859: Hotfix started with following command line: /si
/ParentInfo:c180a51855f6ed448fb5f817788c0956
0.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
0.859: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
Less Than 7.0.0.0
0.859: Condition succeeded for section Test.IE7InstallBlock.Section in Line
1 of PreRequisite
1.156: DoInstallation: CleanPFR failed: 0x2
1.156: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
error 0x2
1.156: SetProductTypes: InfProductBuildType=BuildType.IC
1.188: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.234: Express: 746,733 bytes were downloaded.
2.672: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
2.750: KB953838 installation did not complete.
2.750: Update.exe extended error code = 0xf201

Any ideas, i hope this is the same issue?

"stevierogers" <> wrote in message
news:78208E9C-39BA-42F3-B1F3-...
> it sisnt give an error message code, just said failed to install. I have
> tried installing them one at a time, without Anti virus on.....
>
> "Jim" wrote:
>
>>
>> "stevierogers" <> wrote in message
>> news:5B9B0C08-AD34-49B2-83A4-...
>> >I am a complete novice, and have been given a fairly new PC. However, 7
>> > updates today will not install, and I dont know what to do.... the
>> > numbers
>> > are KB936782,953838,951066,952287,951072,890830,950974 .
>> > iI am running Xp, and the SP3 updated fine.... not sure where to turn
>> > to...any help would be greatly appreciated.
>> >
>> What error messages did you recieve?
>> What error message reside in the log files? These files are located in
>> \Windows\System32 as kbxxxxxx.log where xxxxxx is the update number.
>> If you have AV software installed, and you most assuredly should, then it
>> might help to disable the software until after the updates complete.
>> Jim
>>
>>
>>
What did checking the log files reveal?
Jim

"JC" <> wrote in message
news:4DFD17B0-C5B3-48DE-8A3E-...
>I have a similar problem, multiple updates fail to install, same numbers as
> what you have, plus a few more.
>
> Looked up in the log files and the error codes are 0xf201,
>
> Error log pasted in, this was a particularly short one:
>
> 0.859: Hotfix started with following command line: /si
> /ParentInfo:c180a51855f6ed448fb5f817788c0956
> 0.859: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
> error 0x2
> 0.859: FileVersion of C:\Program Files\internet explorer\iexplore.exe is
> Less Than 7.0.0.0
> 0.859: Condition succeeded for section Test.IE7InstallBlock.Section in
> Line
> 1 of PreRequisite
> 1.156: DoInstallation: CleanPFR failed: 0x2
> 1.156: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with
> error 0x2
> 1.156: SetProductTypes: InfProductBuildType=BuildType.IC
> 1.188: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 1.234: Express: 746,733 bytes were downloaded.
> 2.672: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
> 2.750: KB953838 installation did not complete.
> 2.750: Update.exe extended error code = 0xf201
>
> Any ideas, i hope this is the same issue?
What did you find after searching the internet for this error code?
Jim

My KB

"stevierogers" wrote:

> I am a complete novice, and have been given a fairly new PC. However, 7
> updates today will not install, and I dont know what to do.... the numbers
> are KB936782,953838,951066,952287,951072,890830,950974 .
> iI am running Xp, and the SP3 updated fine.... not sure where to turn
> to...any help would be greatly appreciated.
>

I have 6 of stevie's 7... all except KB936782... plus the following:
--------------
KB946648
KB952954
KB953839

My time and access to the computer in question is limited; I haven't yet
been able to look for log files... but should get to that soon.

—Thri


"stevierogers" wrote:

> . . . However, 7
> :
> [snip]
> :
> updates today will not install . . the numbers
> are KB936782,953838,951066,952287,951072,890830,950974 .
> :
> [snip]
> :

CrystalBall© sez...

Error message when you try to install updates by using the Windows Update or
Microsoft Update Web site: "0x80080008" (WinXP & Windows Vista)
http://support.microsoft.com/kb/956703

Error message when you try to install updates by using the Windows Update or
Microsoft Update Web site: "0x80004002" (WinXP & Vista)
http://support.microsoft.com/kb/956708

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

NB: Ignore the titles, if necessary; also applies to Upgrade installs, and
Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


stevierogers wrote:
> I am a complete novice, and have been given a fairly new PC. However, 7
> updates today will not install, and I dont know what to do.... the numbers
> are KB936782,953838,951066,952287,951072,890830,950974 .
> iI am running Xp, and the SP3 updated fine.... not sure where to turn
> to...any help would be greatly appreciated.