Gibralmora <> wrote:
> I now have the same problem after a repair with Win XP SP2. Auto
> update wants to instal WGA files but cannot do it. I have actually
> installed the plugin and my PC says it is there when I try to instal
> again. Defender and IE7 are working OK - I think.
This update is essentially the same as you would get by doing a
Validation of Windows before a Microsoft download. Try visiting the WGA
Support site at
http://www.microsoft.com/genuine/selfhelp/Support.aspx and
click through to the Diagnostics. If the Diagnostics pass, then try the
"Validate Now" button. This should install the same item as Windows Updates
was trying to install. Then try Windows Update again, to see whether it
still wants the WGA update.
You might also benefit by installing the following updates for Windows
Update itself, before doing the massive download and install of all pending
updates:
Before doing the items below, ensure that you have disabled all 3rd-party
anti-virus, anti-spyware, popup-blocker, download accelerator, or firewall.
If you disabled a 3rd-party firewall, then re-enable Windows Firewall for
the duration.
You might need to stop Automatic Updates while you apply these two fixes:
open a command prompt window and type the command:
net stop wuauserv
Then please do BOTH of the following:
1. (not for Vista) If your update history shows that you do not yet have
update KB927891 installed, then download and install update KB927891 ver3
(there are different versions for XP and 2000):
<http://support.microsoft.com/kb/927891>
and then restart Windows.
2. For 32-bit systems, download and save to hard disk, and then install:
<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
If this produces an error message about "Update agent already
installed", then execute the installer again manually, with parameter
/wuforce as in (at a comand prompt window):
WindowsUpdateAgent30-x86.exe /wuforce
> I have had a problem with svch0st trojan and the winmsn.exe and
> winmsn.dll hence the repair job.
Good luck with that, but damage done by trojans is sometimes difficult to
rectify.
--
Robin Walker [MVP Networking]