This might be a little overkill, but you could boot up on the WinXP disk and
do a repair installation. This should reload the system files for windows
without deleting the programs, data, and associated registry entries.
If you do this, you will have to do all of the updates again since the
version on the disk. (ie SP1 and all windows updates since)
Jeff
"Gary" <> wrote in message
news:b73001c4797f$df76f860$...
> I have a client who (on a lark) decided to install the
> updates this morning rather than cancel them. Shouldn't
> have been an issue, but now her system is laid up. It can
> boot up just fine, login to the domain just fine, but then
> it won't load explorer.exe. The wallpaper loads, but then
> no desktop icons, no taskbar, nothing to allow her to
> operate normally. I have tried Safe Mode, same thing. I
> can open the Task Manager and verify explorer is not
> running. From there, I have been able to open a command
> console and navigate around, so I believe the system is
> functional, just no explorer. I have checked and the file
> is in the \WINNT folder. It just won't load. I thought
> maybe there was a process which was interfering, so I
> attempted to Stop some of the unrecognized processes in
> Task Manager - they're all "Access Denied". I have tried
> letting this run for a while to see if one of the
> processes was the update finishing, but no luck. If
> that's the case, it's not finishing up. So, any other
> suggestions, knowledge or wisdom? I really can't afford
> to lose this system since she's the assistant for one of
> the partners in the firm. She's got a lot of data that
> needs to be saved.
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