8 downloads failed repeatedly

I've turned off my virus protections. Nothing works.
Any suggestions?

On the WU Website, select your history of updates - now click on failed
update (red mark) and see if there is an error code.
If there is an error code, write it down and post back or in the
alternative, do a search for the error code.



How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues
http://support.microsoft.com/default...b;en-us;906602

How to troubleshoot problems connecting to Windows Update or to Microsoft
Update
http://support.microsoft.com/kb/818018/

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


"Portucal" <> wrote in message
news:0EAE00B9-4526-4228-B5B5-...
| I've turned off my virus protections. Nothing works.
| Any suggestions?

Thank you so much for your reply. All 7 Office 2003 error codes are the same
0x80070643. The Windows XP .net framework error code is 0x643. Looks lik a
similar problem, but I don't know what to do. I've tried searching for error
code fixes before and sometimes it works and sometimes not. Any help is much
appreciated.

"TaurArian [MS-MVP]" wrote:

> On the WU Website, select your history of updates - now click on failed
> update (red mark) and see if there is an error code.
> If there is an error code, write it down and post back or in the
> alternative, do a search for the error code.
>
>
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues
> http://support.microsoft.com/default...b;en-us;906602
>
> How to troubleshoot problems connecting to Windows Update or to Microsoft
> Update
> http://support.microsoft.com/kb/818018/
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping
> the information current)
>
>
> "Portucal" <> wrote in message
> news:0EAE00B9-4526-4228-B5B5-...
> | I've turned off my virus protections. Nothing works.
> | Any suggestions?
>
>
>

Further information. All sucessfully downloaded, but none installed.
Thanks.

"TaurArian [MS-MVP]" wrote:

> On the WU Website, select your history of updates - now click on failed
> update (red mark) and see if there is an error code.
> If there is an error code, write it down and post back or in the
> alternative, do a search for the error code.
>
>
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues
> http://support.microsoft.com/default...b;en-us;906602
>
> How to troubleshoot problems connecting to Windows Update or to Microsoft
> Update
> http://support.microsoft.com/kb/818018/
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping
> the information current)
>
>
> "Portucal" <> wrote in message
> news:0EAE00B9-4526-4228-B5B5-...
> | I've turned off my virus protections. Nothing works.
> | Any suggestions?
>
>
>

Portucal <> wrote:

> All 7 Office 2003 error codes are
> the same 0x80070643. The Windows XP .net framework error code is
> 0x643.

Code 643 is just a generic installer failure. The reasons are different in
each case. For the Office 2003 updates do this:

==== begin
First, try disabling any third-party anti-virus, anti-malware (e.g.
SpySweeper), anti-BHO, firewall, or download accelerator application.
(Enable Windows Firewall if you disabled a third-party fireall). Then try
the updates again.

If that doesn't work, then it seems likely that your Office 2003
installation is damaged. Have you at any time recently used a so-called
"Registry Cleaner"? If so, it is possible that your registry is now damaged
in respect of the Office 2003 entries.

For instance, the Windows Live Safety Center registry scan might cause these
problems.

If this case applies to you, you should back your system up to a time before
you used the registry cleaner.

To restore from the backup made by the Windows Live Safety Center, do the
following:

1. Use control panel "Folder Options", tab "View", to enable "Show hidden
files
and folders", and un-check "Hide extensions for known file types".

2. Close all Internet Explorer windows.

3. Use Windows Explorer to navigate to folder:

C:\Documents and Settings\<user>\Application Data\Windows Live Safety
Center\BackUp\

and double-click the .reg file previously created by the Microsoft Safety
registry cleanup.

Please report back whether this fixes your problem.

If the above does not work, you can try:

1. In any Office 2003 application, pull down Help, and select "Detect and
Repair" (it might require the Office installation CD-ROM).

2. Uninstall Office 2003 completely, and re-install, then apply the latest
Office 2003 Service Pack and all pending Office 2003 updates.

In addition, this might be relevant: http://support.microsoft.com/kb/884298
==== end

For the .NET Framework problem, it is important to know what the update
number was and/or whether it related to .NET Framework 1.1 or .NET Framework
2.0. Assuming the latter 2.0, then do this:

==== begin
This fix will not install on top of beta versions of .NET Framework 2.0. It
will normally only install on the true release. So much depends on how your
PC first acquired its copy of .NET Framework 2.0. If you happen to know,
please let us know.

The following is a revised version of an earlier post by TKang:

Note:
a. Some ATI VGA users may need to disable/exit the Catalyst Control Center
(which uses .NET) before updating the framework.
b. Users of Windows Live OneCare must disable that application before
removing or updating the Framework.

1: Turn automatic updates off.

2: Download .NET 2.0 (for 32-Bit) at this link:
http://www.microsoft.com/downloads/d...displaylang=en

OR

2a: Download .NET 2.0 (for 64-Bit) at this link:
http://www.microsoft.com/downloads/d...displaylang=en

3: Use control panel Add/Remove Programs to uninstall Microsoft .NET
Framework, Version 2.0 and reboot. Do not touch .NET Framework 1.1.

3a: see note below at step 7.

4: Install Microsoft .NET Framework, Version 2.0 (for 32-bit: dotnetfx.exe
3/22/2006) or (for 64-bit: NetFx64.exe 3/30/2006) and reboot.

5: Then run MS Update (and install KB917283) then reboot.

6: Turn automatic updates on (assuming that is your preference).

7. If this procedure failed to allow update 917283 to work, then repeat the
procedure, adding the following at step 3a:
Download http://astebner.sts.winisp.net/Tools...eanup_tool.zip and
unzip it. Run the enclosed application, and select to clean up .NET
Framework 2.0. Now continue above from step 4.
==== end

--
Robin Walker [MVP Networking]

Thank you for your time. I will try these suggestions and post the outcome.
Have a good evening in the UK. One of my favorite places. I studied in
Lincolnshire for 6 months.

"Robin Walker [MVP]" wrote:

> Portucal <> wrote:
>
> > All 7 Office 2003 error codes are
> > the same 0x80070643. The Windows XP .net framework error code is
> > 0x643.
>
> Code 643 is just a generic installer failure. The reasons are different in
> each case. For the Office 2003 updates do this:
>
> ==== begin
> First, try disabling any third-party anti-virus, anti-malware (e.g.
> SpySweeper), anti-BHO, firewall, or download accelerator application.
> (Enable Windows Firewall if you disabled a third-party fireall). Then try
> the updates again.
>
> If that doesn't work, then it seems likely that your Office 2003
> installation is damaged. Have you at any time recently used a so-called
> "Registry Cleaner"? If so, it is possible that your registry is now damaged
> in respect of the Office 2003 entries.
>
> For instance, the Windows Live Safety Center registry scan might cause these
> problems.
>
> If this case applies to you, you should back your system up to a time before
> you used the registry cleaner.
>
> To restore from the backup made by the Windows Live Safety Center, do the
> following:
>
> 1. Use control panel "Folder Options", tab "View", to enable "Show hidden
> files
> and folders", and un-check "Hide extensions for known file types".
>
> 2. Close all Internet Explorer windows.
>
> 3. Use Windows Explorer to navigate to folder:
>
> C:\Documents and Settings\<user>\Application Data\Windows Live Safety
> Center\BackUp\
>
> and double-click the .reg file previously created by the Microsoft Safety
> registry cleanup.
>
> Please report back whether this fixes your problem.
>
> If the above does not work, you can try:
>
> 1. In any Office 2003 application, pull down Help, and select "Detect and
> Repair" (it might require the Office installation CD-ROM).
>
> 2. Uninstall Office 2003 completely, and re-install, then apply the latest
> Office 2003 Service Pack and all pending Office 2003 updates.
>
> In addition, this might be relevant: http://support.microsoft.com/kb/884298
> ==== end
>
> For the .NET Framework problem, it is important to know what the update
> number was and/or whether it related to .NET Framework 1.1 or .NET Framework
> 2.0. Assuming the latter 2.0, then do this:
>
> ==== begin
> This fix will not install on top of beta versions of .NET Framework 2.0. It
> will normally only install on the true release. So much depends on how your
> PC first acquired its copy of .NET Framework 2.0. If you happen to know,
> please let us know.
>
> The following is a revised version of an earlier post by TKang:
>
> Note:
> a. Some ATI VGA users may need to disable/exit the Catalyst Control Center
> (which uses .NET) before updating the framework.
> b. Users of Windows Live OneCare must disable that application before
> removing or updating the Framework.
>
> 1: Turn automatic updates off.
>
> 2: Download .NET 2.0 (for 32-Bit) at this link:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> OR
>
> 2a: Download .NET 2.0 (for 64-Bit) at this link:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> 3: Use control panel Add/Remove Programs to uninstall Microsoft .NET
> Framework, Version 2.0 and reboot. Do not touch .NET Framework 1.1.
>
> 3a: see note below at step 7.
>
> 4: Install Microsoft .NET Framework, Version 2.0 (for 32-bit: dotnetfx.exe
> 3/22/2006) or (for 64-bit: NetFx64.exe 3/30/2006) and reboot.
>
> 5: Then run MS Update (and install KB917283) then reboot.
>
> 6: Turn automatic updates on (assuming that is your preference).
>
> 7. If this procedure failed to allow update 917283 to work, then repeat the
> procedure, adding the following at step 3a:
> Download http://astebner.sts.winisp.net/Tools...eanup_tool.zip and
> unzip it. Run the enclosed application, and select to clean up .NET
> Framework 2.0. Now continue above from step 4.
> ==== end
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsu...=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates.
Updates fail to install because ose service is disabled or cannot be
started. Applicable Office versions: Office 2003

You receive an "Error 80070643" error message when you try to update Office
2003 by using Software Update Services
http://support.microsoft.com/?id=903772


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping
the information current)


"Portucal" <> wrote in message
news:836125C2-BF5A-4BF8-ADFE-...
| Thank you so much for your reply. All 7 Office 2003 error codes are the
same
| 0x80070643. The Windows XP .net framework error code is 0x643. Looks lik
a
| similar problem, but I don't know what to do. I've tried searching for
error
| code fixes before and sometimes it works and sometimes not. Any help is
much
| appreciated.
|
| "TaurArian [MS-MVP]" wrote:
|
| > On the WU Website, select your history of updates - now click on failed
| > update (red mark) and see if there is an error code.
| > If there is an error code, write it down and post back or in the
| > alternative, do a search for the error code.
| >
| >
| >
| > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
| > Update Services installation issues
| > http://support.microsoft.com/default...b;en-us;906602
| >
| > How to troubleshoot problems connecting to Windows Update or to
Microsoft
| > Update
| > http://support.microsoft.com/kb/818018/
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of
keeping
| > the information current)
| >
| >
| > "Portucal" <> wrote in message
| > news:0EAE00B9-4526-4228-B5B5-...
| > | I've turned off my virus protections. Nothing works.
| > | Any suggestions?
| >
| >
| >

Success!
Thank you. Simply because it appeared to be the easiest solution, I tried
the pull down help "detect and repair" from MS word. It showed me that the
Office Source Engine had been disabled. I was able to change it to automatic
and 7 of the 8 downloads were installed successfully. I haven't yet tried
your suggestion for the .Net Framework download. Thanks a million.

"Robin Walker [MVP]" wrote:

> Portucal <> wrote:
>
> > All 7 Office 2003 error codes are
> > the same 0x80070643. The Windows XP .net framework error code is
> > 0x643.
>
> Code 643 is just a generic installer failure. The reasons are different in
> each case. For the Office 2003 updates do this:
>
> ==== begin
> First, try disabling any third-party anti-virus, anti-malware (e.g.
> SpySweeper), anti-BHO, firewall, or download accelerator application.
> (Enable Windows Firewall if you disabled a third-party fireall). Then try
> the updates again.
>
> If that doesn't work, then it seems likely that your Office 2003
> installation is damaged. Have you at any time recently used a so-called
> "Registry Cleaner"? If so, it is possible that your registry is now damaged
> in respect of the Office 2003 entries.
>
> For instance, the Windows Live Safety Center registry scan might cause these
> problems.
>
> If this case applies to you, you should back your system up to a time before
> you used the registry cleaner.
>
> To restore from the backup made by the Windows Live Safety Center, do the
> following:
>
> 1. Use control panel "Folder Options", tab "View", to enable "Show hidden
> files
> and folders", and un-check "Hide extensions for known file types".
>
> 2. Close all Internet Explorer windows.
>
> 3. Use Windows Explorer to navigate to folder:
>
> C:\Documents and Settings\<user>\Application Data\Windows Live Safety
> Center\BackUp\
>
> and double-click the .reg file previously created by the Microsoft Safety
> registry cleanup.
>
> Please report back whether this fixes your problem.
>
> If the above does not work, you can try:
>
> 1. In any Office 2003 application, pull down Help, and select "Detect and
> Repair" (it might require the Office installation CD-ROM).
>
> 2. Uninstall Office 2003 completely, and re-install, then apply the latest
> Office 2003 Service Pack and all pending Office 2003 updates.
>
> In addition, this might be relevant: http://support.microsoft.com/kb/884298
> ==== end
>
> For the .NET Framework problem, it is important to know what the update
> number was and/or whether it related to .NET Framework 1.1 or .NET Framework
> 2.0. Assuming the latter 2.0, then do this:
>
> ==== begin
> This fix will not install on top of beta versions of .NET Framework 2.0. It
> will normally only install on the true release. So much depends on how your
> PC first acquired its copy of .NET Framework 2.0. If you happen to know,
> please let us know.
>
> The following is a revised version of an earlier post by TKang:
>
> Note:
> a. Some ATI VGA users may need to disable/exit the Catalyst Control Center
> (which uses .NET) before updating the framework.
> b. Users of Windows Live OneCare must disable that application before
> removing or updating the Framework.
>
> 1: Turn automatic updates off.
>
> 2: Download .NET 2.0 (for 32-Bit) at this link:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> OR
>
> 2a: Download .NET 2.0 (for 64-Bit) at this link:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> 3: Use control panel Add/Remove Programs to uninstall Microsoft .NET
> Framework, Version 2.0 and reboot. Do not touch .NET Framework 1.1.
>
> 3a: see note below at step 7.
>
> 4: Install Microsoft .NET Framework, Version 2.0 (for 32-bit: dotnetfx.exe
> 3/22/2006) or (for 64-bit: NetFx64.exe 3/30/2006) and reboot.
>
> 5: Then run MS Update (and install KB917283) then reboot.
>
> 6: Turn automatic updates on (assuming that is your preference).
>
> 7. If this procedure failed to allow update 917283 to work, then repeat the
> procedure, adding the following at step 3a:
> Download http://astebner.sts.winisp.net/Tools...eanup_tool.zip and
> unzip it. Run the enclosed application, and select to clean up .NET
> Framework 2.0. Now continue above from step 4.
> ==== end
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

Portucal,

Are you still having a problem installing the .Net Framework 2.0 update
917283 ? If you are, please give me a shout and I might be able to help !

You can reach me directly at : jamshed <underscore> damkewala <at> hotmail
<dot> com

Thanks,
Jamshed


"Portucal" wrote:

> Further information. All sucessfully downloaded, but none installed.
> Thanks.
>
> "TaurArian [MS-MVP]" wrote:
>
> > On the WU Website, select your history of updates - now click on failed
> > update (red mark) and see if there is an error code.
> > If there is an error code, write it down and post back or in the
> > alternative, do a search for the error code.
> >
> >
> >
> > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> > Update Services installation issues
> > http://support.microsoft.com/default...b;en-us;906602
> >
> > How to troubleshoot problems connecting to Windows Update or to Microsoft
> > Update
> > http://support.microsoft.com/kb/818018/
> >
> > --
> >
> > ==================================
> > TaurArian [MS-MVP] 2005-2007 - Australia
> > ==================================
> > http://www.dts-l.org/goodpost.htm
> > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> > (Links to web pages and MSKB Articles are posted for the purposes of keeping
> > the information current)
> >
> >
> > "Portucal" <> wrote in message
> > news:0EAE00B9-4526-4228-B5B5-...
> > | I've turned off my virus protections. Nothing works.
> > | Any suggestions?
> >
> >
> >

I just tried your suggestions for fixing the .Net framework update problem
and IT WORKED!!! Thanks a million.

"Robin Walker [MVP]" wrote:

> Portucal <> wrote:
>
> > All 7 Office 2003 error codes are
> > the same 0x80070643. The Windows XP .net framework error code is
> > 0x643.
>
> Code 643 is just a generic installer failure. The reasons are different in
> each case. For the Office 2003 updates do this:
>
> ==== begin
> First, try disabling any third-party anti-virus, anti-malware (e.g.
> SpySweeper), anti-BHO, firewall, or download accelerator application.
> (Enable Windows Firewall if you disabled a third-party fireall). Then try
> the updates again.
>
> If that doesn't work, then it seems likely that your Office 2003
> installation is damaged. Have you at any time recently used a so-called
> "Registry Cleaner"? If so, it is possible that your registry is now damaged
> in respect of the Office 2003 entries.
>
> For instance, the Windows Live Safety Center registry scan might cause these
> problems.
>
> If this case applies to you, you should back your system up to a time before
> you used the registry cleaner.
>
> To restore from the backup made by the Windows Live Safety Center, do the
> following:
>
> 1. Use control panel "Folder Options", tab "View", to enable "Show hidden
> files
> and folders", and un-check "Hide extensions for known file types".
>
> 2. Close all Internet Explorer windows.
>
> 3. Use Windows Explorer to navigate to folder:
>
> C:\Documents and Settings\<user>\Application Data\Windows Live Safety
> Center\BackUp\
>
> and double-click the .reg file previously created by the Microsoft Safety
> registry cleanup.
>
> Please report back whether this fixes your problem.
>
> If the above does not work, you can try:
>
> 1. In any Office 2003 application, pull down Help, and select "Detect and
> Repair" (it might require the Office installation CD-ROM).
>
> 2. Uninstall Office 2003 completely, and re-install, then apply the latest
> Office 2003 Service Pack and all pending Office 2003 updates.
>
> In addition, this might be relevant: http://support.microsoft.com/kb/884298
> ==== end
>
> For the .NET Framework problem, it is important to know what the update
> number was and/or whether it related to .NET Framework 1.1 or .NET Framework
> 2.0. Assuming the latter 2.0, then do this:
>
> ==== begin
> This fix will not install on top of beta versions of .NET Framework 2.0. It
> will normally only install on the true release. So much depends on how your
> PC first acquired its copy of .NET Framework 2.0. If you happen to know,
> please let us know.
>
> The following is a revised version of an earlier post by TKang:
>
> Note:
> a. Some ATI VGA users may need to disable/exit the Catalyst Control Center
> (which uses .NET) before updating the framework.
> b. Users of Windows Live OneCare must disable that application before
> removing or updating the Framework.
>
> 1: Turn automatic updates off.
>
> 2: Download .NET 2.0 (for 32-Bit) at this link:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> OR
>
> 2a: Download .NET 2.0 (for 64-Bit) at this link:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> 3: Use control panel Add/Remove Programs to uninstall Microsoft .NET
> Framework, Version 2.0 and reboot. Do not touch .NET Framework 1.1.
>
> 3a: see note below at step 7.
>
> 4: Install Microsoft .NET Framework, Version 2.0 (for 32-bit: dotnetfx.exe
> 3/22/2006) or (for 64-bit: NetFx64.exe 3/30/2006) and reboot.
>
> 5: Then run MS Update (and install KB917283) then reboot.
>
> 6: Turn automatic updates on (assuming that is your preference).
>
> 7. If this procedure failed to allow update 917283 to work, then repeat the
> procedure, adding the following at step 3a:
> Download http://astebner.sts.winisp.net/Tools...eanup_tool.zip and
> unzip it. Run the enclosed application, and select to clean up .NET
> Framework 2.0. Now continue above from step 4.
> ==== end
>
> --
> Robin Walker [MVP Networking]
>
>
>
>