Greetings,
Part of your Messenger client cache may be corrupted.
To attempt to fix, close down Messenger if it's running, click Start, then Run, and type the
following:
%userprofile%\contacts
and click OK.
If nothing appears in the folder, click the Tools menu, then Options, then View tab, click
'Show hidden files or folders' and click OK. Once you are able to see the folders,
right-click the one that corresponds to your Passport and choose Delete.
Next, click Start, then Run, and type the following:
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Contacts
Then remove the corresponding folder again in this folder.
Then restart Messenger and try signing in again.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Tom" <> wrote in message
news:8237A5CD-9AF9-4450-8B39-...
> Hi there,
> Just downloaded windows live messenger - get error message
> 80004005 when i try to log in. There is no reason for this as eveything is
> working good on the internet and firewalll side of things. Have tried
> re-installing but it didn't work. Have had to temporarily install 7.5 as i
> NEED an MSN messenger.
>
> Help is very gratefully received and appreciated
> --
> Thanks