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800B0100 error on W2K8 server

 
 
Charlie Kaiser
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Posts: n/a

 
      07-08-2009
W2K8 x64 standard SP1.
Unable to change features in server manager; fails with 800B0100 error.
Research pointed towards windows update, so I'm posting here.
I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
Additional symptoms include nothing listed under installed updates in CP,
although there is an update history in WU. I'm running NOD32 AV, and have
tried the fixes with AV disabled also.

I've downloaded the 947821 util and ran it several times. Same result each
time; runs, completes, but the CheckSUR.log still contains this entry:

=================================
Checking System Update Readiness.
Binary Version 6.0.6001.22375
Package Version 5.0
2009-07-07 17:50

Checking Deployment Packages

Checking Package Manifests and catalogs.

Checking package watchlist.

Checking component watchlist.

Checking packages.
(f) CBS MUM
Missing 0x00000002 servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
(f) CBS MUM
Missing 0x00000002 servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
(f) CBS MUM
Missing 0x00000002 servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum

Checking component store
Summary:
Seconds executed: 380
Found 3 errors
CBS MUM Missing Total Count: 3
=================================

How can I fix this? It appears to be a common problem with no obvious
solutions yet, at least not that I've found.

Thanks!
 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      07-08-2009

[[Forwarded to Windows Server General & Security via crosspost]]

Charlie Kaiser wrote:
> W2K8 x64 standard SP1.
> Unable to change features in server manager; fails with 800B0100 error.
> Research pointed towards windows update, so I'm posting here.
> I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
> Additional symptoms include nothing listed under installed updates in CP,
> although there is an update history in WU. I'm running NOD32 AV, and have
> tried the fixes with AV disabled also.
>
> I've downloaded the 947821 util and ran it several times. Same result each
> time; runs, completes, but the CheckSUR.log still contains this entry:
>
> =================================
> Checking System Update Readiness.
> Binary Version 6.0.6001.22375
> Package Version 5.0
> 2009-07-07 17:50
>
> Checking Deployment Packages
>
> Checking Package Manifests and catalogs.
>
> Checking package watchlist.
>
> Checking component watchlist.
>
> Checking packages.
> (f) CBS MUM
> Missing 0x00000002
> servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
> (f) CBS MUM
> Missing 0x00000002
> servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
> (f) CBS MUM
> Missing 0x00000002
> servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
>
> Checking component store
> Summary:
> Seconds executed: 380
> Found 3 errors
> CBS MUM Missing Total Count: 3
> =================================
>
> How can I fix this? It appears to be a common problem with no obvious
> solutions yet, at least not that I've found.
>
> Thanks!


 
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Charlie Kaiser
Guest
Posts: n/a

 
      07-10-2009

Hah! I fixed it...

Not trivial; let's see if I can outline it for anyone else who might have a
similar problem...

Environment: W2K8 server sp1 standard
Problem: cannot change roles or features; get error 800B0100. No updates
show in 'installed updates'.

Installed 947821 and ran it. CheckSUR.log pointed to packages related to
KB948610, with missing components.

Took the name of the problem files
servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum

And did a registry search. That lead me to this location:
\\?\C:\Windows\SoftwareDistribution\Download\2e35f fbb20a4cdee6453a8d49771cfd0\inst\

I was able to find two of the sets of files there, but all of them. I copied
the .mum and .cat files to %temp%\servicing\packages, since you can't write
to c:\windows\servicing\packages, and ran the 947821 tool again. Got better.
Cleared two of the errors. Still couldn't find the last one. It wasn't
anywhere on the computer and the downloaded and extracted 948610 didn't have
it either.

So I went to another W2K8 machine, found the files there, and copied them to
the temp location, and reran the tool It completed successfully! Now I can
add roles/features (all I initially wanted to do was add server backup).

I'm going to run a backup and then see if windows update will work normally.


"PA Bear [MS MVP]" wrote:

> [[Forwarded to Windows Server General & Security via crosspost]]
>
> Charlie Kaiser wrote:
> > W2K8 x64 standard SP1.
> > Unable to change features in server manager; fails with 800B0100 error.
> > Research pointed towards windows update, so I'm posting here.
> > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
> > Additional symptoms include nothing listed under installed updates in CP,
> > although there is an update history in WU. I'm running NOD32 AV, and have
> > tried the fixes with AV disabled also.
> >
> > I've downloaded the 947821 util and ran it several times. Same result each
> > time; runs, completes, but the CheckSUR.log still contains this entry:
> >
> > =================================
> > Checking System Update Readiness.
> > Binary Version 6.0.6001.22375
> > Package Version 5.0
> > 2009-07-07 17:50
> >
> > Checking Deployment Packages
> >
> > Checking Package Manifests and catalogs.
> >
> > Checking package watchlist.
> >
> > Checking component watchlist.
> >
> > Checking packages.
> > (f) CBS MUM
> > Missing 0x00000002
> > servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
> > (f) CBS MUM
> > Missing 0x00000002
> > servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
> > (f) CBS MUM
> > Missing 0x00000002
> > servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
> >
> > Checking component store
> > Summary:
> > Seconds executed: 380
> > Found 3 errors
> > CBS MUM Missing Total Count: 3
> > =================================
> >
> > How can I fix this? It appears to be a common problem with no obvious
> > solutions yet, at least not that I've found.
> >
> > Thanks!

>
>

 
Reply With Quote
 
Charlie Kaiser
Guest
Posts: n/a

 
      07-10-2009

Hah! I fixed it...

Not trivial; let's see if I can outline it for anyone else who might have a
similar problem...

Environment: W2K8 server sp1 standard
Problem: cannot change roles or features; get error 800B0100. No updates
show in 'installed updates'.

Installed 947821 and ran it. CheckSUR.log pointed to packages related to
KB948610, with missing components.

Took the name of the problem files
servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum

And did a registry search. That lead me to this location:
\\?\C:\Windows\SoftwareDistribution\Download\2e35f fbb20a4cdee6453a8d49771cfd0\inst\

I was able to find two of the sets of files there, but all of them. I copied
the .mum and .cat files to %temp%\servicing\packages, since you can't write
to c:\windows\servicing\packages, and ran the 947821 tool again. Got better.
Cleared two of the errors. Still couldn't find the last one. It wasn't
anywhere on the computer and the downloaded and extracted 948610 didn't have
it either.

So I went to another W2K8 machine, found the files there, and copied them to
the temp location, and reran the tool It completed successfully! Now I can
add roles/features (all I initially wanted to do was add server backup).

I'm going to run a backup and then see if windows update will work normally.


"PA Bear [MS MVP]" wrote:

> [[Forwarded to Windows Server General & Security via crosspost]]
>
> Charlie Kaiser wrote:
> > W2K8 x64 standard SP1.
> > Unable to change features in server manager; fails with 800B0100 error.
> > Research pointed towards windows update, so I'm posting here.
> > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
> > Additional symptoms include nothing listed under installed updates in CP,
> > although there is an update history in WU. I'm running NOD32 AV, and have
> > tried the fixes with AV disabled also.
> >
> > I've downloaded the 947821 util and ran it several times. Same result each
> > time; runs, completes, but the CheckSUR.log still contains this entry:
> >
> > =================================
> > Checking System Update Readiness.
> > Binary Version 6.0.6001.22375
> > Package Version 5.0
> > 2009-07-07 17:50
> >
> > Checking Deployment Packages
> >
> > Checking Package Manifests and catalogs.
> >
> > Checking package watchlist.
> >
> > Checking component watchlist.
> >
> > Checking packages.
> > (f) CBS MUM
> > Missing 0x00000002
> > servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
> > (f) CBS MUM
> > Missing 0x00000002
> > servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
> > (f) CBS MUM
> > Missing 0x00000002
> > servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
> >
> > Checking component store
> > Summary:
> > Seconds executed: 380
> > Found 3 errors
> > CBS MUM Missing Total Count: 3
> > =================================
> >
> > How can I fix this? It appears to be a common problem with no obvious
> > solutions yet, at least not that I've found.
> >
> > Thanks!

>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      07-10-2009

Or you could simply try deleting the contents of
C:\Windows\SoftwareDistribution\Download <=this folder.


Charlie Kaiser wrote:
> Hah! I fixed it...
>
> Not trivial; let's see if I can outline it for anyone else who might have
> a
> similar problem...
>
> Environment: W2K8 server sp1 standard
> Problem: cannot change roles or features; get error 800B0100. No updates
> show in 'installed updates'.
>
> Installed 947821 and ran it. CheckSUR.log pointed to packages related to
> KB948610, with missing components.
>
> Took the name of the problem files
> servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
> servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
> servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
>
> And did a registry search. That lead me to this location:
> \\?\C:\Windows\SoftwareDistribution\Download\2e35f fbb20a4cdee6453a8d49771cfd0\inst\
>
> I was able to find two of the sets of files there, but all of them. I
> copied
> the .mum and .cat files to %temp%\servicing\packages, since you can't
> write
> to c:\windows\servicing\packages, and ran the 947821 tool again. Got
> better.
> Cleared two of the errors. Still couldn't find the last one. It wasn't
> anywhere on the computer and the downloaded and extracted 948610 didn't
> have
> it either.
>
> So I went to another W2K8 machine, found the files there, and copied them
> to
> the temp location, and reran the tool It completed successfully! Now I can
> add roles/features (all I initially wanted to do was add server backup).
>
> I'm going to run a backup and then see if windows update will work
> normally.
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [[Forwarded to Windows Server General & Security via crosspost]]
>>
>> Charlie Kaiser wrote:
>>> W2K8 x64 standard SP1.
>>> Unable to change features in server manager; fails with 800B0100 error.
>>> Research pointed towards windows update, so I'm posting here.
>>> I've rerun WU, and get a repeated failure on KB951847, also with
>>> 800B0100.
>>> Additional symptoms include nothing listed under installed updates in
>>> CP,
>>> although there is an update history in WU. I'm running NOD32 AV, and
>>> have
>>> tried the fixes with AV disabled also.
>>>
>>> I've downloaded the 947821 util and ran it several times. Same result
>>> each
>>> time; runs, completes, but the CheckSUR.log still contains this entry:
>>>
>>> =================================
>>> Checking System Update Readiness.
>>> Binary Version 6.0.6001.22375
>>> Package Version 5.0
>>> 2009-07-07 17:50
>>>
>>> Checking Deployment Packages
>>>
>>> Checking Package Manifests and catalogs.
>>>
>>> Checking package watchlist.
>>>
>>> Checking component watchlist.
>>>
>>> Checking packages.
>>> (f) CBS MUM
>>> Missing 0x00000002
>>> servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
>>> (f) CBS MUM
>>> Missing 0x00000002
>>> servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
>>> (f) CBS MUM
>>> Missing 0x00000002
>>> servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
>>>
>>> Checking component store
>>> Summary:
>>> Seconds executed: 380
>>> Found 3 errors
>>> CBS MUM Missing Total Count: 3
>>> =================================
>>>
>>> How can I fix this? It appears to be a common problem with no obvious
>>> solutions yet, at least not that I've found.
>>>
>>> Thanks!


 
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UlFeNaToR
Guest
Posts: n/a

 
      09-03-2009
Thank you!
had the same problem with kb 961230 - your solution fixed it for me to.
Finally I can see my roles and features again + install service pack 2.
Got the .mum and .cat files from another server - took ownership of the
packages catalog and copied them in there, and "Voila" - no errors from the
update tool!

Thank you again - been looking for a solution for quite a while:-)


"Charlie Kaiser" wrote:

> Hah! I fixed it...
>
> Not trivial; let's see if I can outline it for anyone else who might have a
> similar problem...
>
> Environment: W2K8 server sp1 standard
> Problem: cannot change roles or features; get error 800B0100. No updates
> show in 'installed updates'.
>
> Installed 947821 and ran it. CheckSUR.log pointed to packages related to
> KB948610, with missing components.
>
> Took the name of the problem files
> servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
> servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
> servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
>
> And did a registry search. That lead me to this location:
> \\?\C:\Windows\SoftwareDistribution\Download\2e35f fbb20a4cdee6453a8d49771cfd0\inst\
>
> I was able to find two of the sets of files there, but all of them. I copied
> the .mum and .cat files to %temp%\servicing\packages, since you can't write
> to c:\windows\servicing\packages, and ran the 947821 tool again. Got better.
> Cleared two of the errors. Still couldn't find the last one. It wasn't
> anywhere on the computer and the downloaded and extracted 948610 didn't have
> it either.
>
> So I went to another W2K8 machine, found the files there, and copied them to
> the temp location, and reran the tool It completed successfully! Now I can
> add roles/features (all I initially wanted to do was add server backup).
>
> I'm going to run a backup and then see if windows update will work normally.
>
>
> "PA Bear [MS MVP]" wrote:
>
> > [[Forwarded to Windows Server General & Security via crosspost]]
> >
> > Charlie Kaiser wrote:
> > > W2K8 x64 standard SP1.
> > > Unable to change features in server manager; fails with 800B0100 error.
> > > Research pointed towards windows update, so I'm posting here.
> > > I've rerun WU, and get a repeated failure on KB951847, also with 800B0100.
> > > Additional symptoms include nothing listed under installed updates in CP,
> > > although there is an update history in WU. I'm running NOD32 AV, and have
> > > tried the fixes with AV disabled also.
> > >
> > > I've downloaded the 947821 util and ran it several times. Same result each
> > > time; runs, completes, but the CheckSUR.log still contains this entry:
> > >
> > > =================================
> > > Checking System Update Readiness.
> > > Binary Version 6.0.6001.22375
> > > Package Version 5.0
> > > 2009-07-07 17:50
> > >
> > > Checking Deployment Packages
> > >
> > > Checking Package Manifests and catalogs.
> > >
> > > Checking package watchlist.
> > >
> > > Checking component watchlist.
> > >
> > > Checking packages.
> > > (f) CBS MUM
> > > Missing 0x00000002
> > > servicing\packages\Package_for_KB948610_server_0~3 1bf3856ad364e35~amd64~~6.0.6001.2123.mum
> > > (f) CBS MUM
> > > Missing 0x00000002
> > > servicing\packages\Package_for_KB948610_server~31b f3856ad364e35~amd64~~6.0.6001.2123.mum
> > > (f) CBS MUM
> > > Missing 0x00000002
> > > servicing\packages\Package_for_KB948610~31bf3856ad 364e35~amd64~~6.0.6001.2123.mum
> > >
> > > Checking component store
> > > Summary:
> > > Seconds executed: 380
> > > Found 3 errors
> > > CBS MUM Missing Total Count: 3
> > > =================================
> > >
> > > How can I fix this? It appears to be a common problem with no obvious
> > > solutions yet, at least not that I've found.
> > >
> > > Thanks!

> >
> >

 
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