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Face
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      03-20-2008
I am getting a 80240025 error when I attemt to do a Windows Update. I can
find no information on this error code. Any clues?
 
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MowGreen [MVP]
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      03-20-2008
Face wrote:

> I am getting a 80240025 error when I attemt to do a Windows Update. I can
> find no information on this error code. Any clues?


Windows version, please ?
Accessing, downloading, or installing an update from Windows Update ?

How to post a good newsgroup question
http://dts-l.com/goodpost.htm

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
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Face
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      03-20-2008
I am running Vista Enterprise. I am behind a corporate firewall but was able
to run Windows Update previously. I choose to look for updates online. The
updates are displayed and when I select install the progress bar shows some
activity and then the error appears.

"MowGreen [MVP]" wrote:

> Face wrote:
>
> > I am getting a 80240025 error when I attemt to do a Windows Update. I can
> > find no information on this error code. Any clues?

>
> Windows version, please ?
> Accessing, downloading, or installing an update from Windows Update ?
>
> How to post a good newsgroup question
> http://dts-l.com/goodpost.htm
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>

 
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MowGreen [MVP]
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      03-20-2008
80240025 WU_E_USER_ACCESS_DISABLED
URL is too long

Could be that your network uses a proxy. Let's see the WindowsUpdate.log
Go to Start > Run > type in or copy and paste the below in and then click OK

%windir%\windowsupdate.log

The log will open. Scroll all the way down to the bottom and work your
way back up looking for FATAL or WARNING entries.
Copy and paste the entries proceeding and right after any FATAL or
WARNING entries into your reply, please.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Face wrote:

> I am running Vista Enterprise. I am behind a corporate firewall but was able
> to run Windows Update previously. I choose to look for updates online. The
> updates are displayed and when I select install the progress bar shows some
> activity and then the error appears.
>
> "MowGreen [MVP]" wrote:
>
>
>>Face wrote:
>>
>>
>>>I am getting a 80240025 error when I attemt to do a Windows Update. I can
>>>find no information on this error code. Any clues?

>>
>>Windows version, please ?
>>Accessing, downloading, or installing an update from Windows Update ?
>>
>>How to post a good newsgroup question
>>http://dts-l.com/goodpost.htm
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>

 
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Byron D
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Posts: n/a

 
      08-27-2008
2008-08-27 09:05:18:636 5152 1654 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-08-27 09:05:18:636 5152 1654 COMAPI ---------
2008-08-27 09:05:18:652 2232 1530 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from MicrosoftUpdate with error
0x80240025
2008-08-27 09:05:18:652 5152 1654 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2008-08-27 09:05:18:652 5152 1654 COMAPI - WARNING: Exit code = 0x80240025
2008-08-27 09:05:18:652 5152 1654 COMAPI ---------
2008-08-27 09:05:18:652 5152 1654 COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-08-27 09:05:18:652 5152 1654 COMAPI -------------
2008-08-27 09:05:18:652 5152 1654 COMAPI FATAL: Unable to initiate
asynchronous search, hr=80240025


"MowGreen [MVP]" wrote:

> 80240025 WU_E_USER_ACCESS_DISABLED
> URL is too long
>
> Could be that your network uses a proxy. Let's see the WindowsUpdate.log
> Go to Start > Run > type in or copy and paste the below in and then click OK
>
> %windir%\windowsupdate.log
>
> The log will open. Scroll all the way down to the bottom and work your
> way back up looking for FATAL or WARNING entries.
> Copy and paste the entries proceeding and right after any FATAL or
> WARNING entries into your reply, please.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Face wrote:
>
> > I am running Vista Enterprise. I am behind a corporate firewall but was able
> > to run Windows Update previously. I choose to look for updates online. The
> > updates are displayed and when I select install the progress bar shows some
> > activity and then the error appears.
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Face wrote:
> >>
> >>
> >>>I am getting a 80240025 error when I attemt to do a Windows Update. I can
> >>>find no information on this error code. Any clues?
> >>
> >>Windows version, please ?
> >>Accessing, downloading, or installing an update from Windows Update ?
> >>
> >>How to post a good newsgroup question
> >>http://dts-l.com/goodpost.htm
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>

>

 
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Diana
Guest
Posts: n/a

 
      08-27-2008
Hello Byron,

Pleae check to see if you have a policy that is disabling access to Windows
Update.

Error 0x80240025 denotes:
"WU_E_USER_ACCESS_DISABLED User access to Windows Update is prevented by
Group Policy setting"
If you check the registry for the DisableWindowsUpdateAccess key, you will
likely find the following:
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Polic ies\WindowsUpdate
DisableWindowsUpdateAccess REG_DWORD (1)

S-1-5-18 maps to the SYSTEM ACCOUNT

To correct the problem, either set the value to 0 or delete the key.
You may also need to check that you do not have a Group Policy that
continues to set this value to 1 to avoid the problem from happening after a
policy is refreshed.

Diana Smith [MSFT] <>
CSS Security Team

This posting is provided "AS IS" with no warranties, and confers no rights.


"Byron D" <Byron > wrote in message
news:0E055E18-5D14-4AC9-98B7-...
> 2008-08-27 09:05:18:636 5152 1654 COMAPI -- START -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2008-08-27 09:05:18:636 5152 1654 COMAPI ---------
> 2008-08-27 09:05:18:652 2232 1530 Agent WARNING: WU client fails
> CClientCallRecorder::BeginFindUpdatesEx from MicrosoftUpdate with error
> 0x80240025
> 2008-08-27 09:05:18:652 5152 1654 COMAPI WARNING:
> ISusInternal::BeginFindUpdatesEx failed, hr=80240025
> 2008-08-27 09:05:18:652 5152 1654 COMAPI - WARNING: Exit code =
> 0x80240025
> 2008-08-27 09:05:18:652 5152 1654 COMAPI ---------
> 2008-08-27 09:05:18:652 5152 1654 COMAPI -- END -- COMAPI: Search
> [ClientId = <NULL>]
> 2008-08-27 09:05:18:652 5152 1654 COMAPI -------------
> 2008-08-27 09:05:18:652 5152 1654 COMAPI FATAL: Unable to initiate
> asynchronous search, hr=80240025
>
>
> "MowGreen [MVP]" wrote:
>
>> 80240025 WU_E_USER_ACCESS_DISABLED
>> URL is too long
>>
>> Could be that your network uses a proxy. Let's see the WindowsUpdate.log
>> Go to Start > Run > type in or copy and paste the below in and then click
>> OK
>>
>> %windir%\windowsupdate.log
>>
>> The log will open. Scroll all the way down to the bottom and work your
>> way back up looking for FATAL or WARNING entries.
>> Copy and paste the entries proceeding and right after any FATAL or
>> WARNING entries into your reply, please.
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>>
>> Face wrote:
>>
>> > I am running Vista Enterprise. I am behind a corporate firewall but was
>> > able
>> > to run Windows Update previously. I choose to look for updates online.
>> > The
>> > updates are displayed and when I select install the progress bar shows
>> > some
>> > activity and then the error appears.
>> >
>> > "MowGreen [MVP]" wrote:
>> >
>> >
>> >>Face wrote:
>> >>
>> >>
>> >>>I am getting a 80240025 error when I attemt to do a Windows Update. I
>> >>>can
>> >>>find no information on this error code. Any clues?
>> >>
>> >>Windows version, please ?
>> >>Accessing, downloading, or installing an update from Windows Update ?
>> >>
>> >>How to post a good newsgroup question
>> >>http://dts-l.com/goodpost.htm
>> >>
>> >>MowGreen [MVP 2003-2008]
>> >>===============
>> >> *-343-* FDNY
>> >>Never Forgotten
>> >>===============
>> >>

>>


 
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Byron D
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Posts: n/a

 
      08-27-2008
Over 100 servers and only this one was demonstrating this issue. So we had
to rule out GPO; however, could not sucessfully find the registry key
demonstrating the DisableWindowsUpdate. Your reg key was not present nor was
it present under my account. That stated I was able to search the registry
and locate the problem inside the Default user profile. This may have been
caused by a previous solution with GPO and/or with modification to the
Default user profile. This stated, thank you so much for your reply as that
appears to have resolved the issue.

TO anyone reading this after us, please search for the mentioned registry
key and address as described, by Diana Smith in previous reply.

"Diana" wrote:

> Hello Byron,
>
> Pleae check to see if you have a policy that is disabling access to Windows
> Update.
>
> Error 0x80240025 denotes:
> "WU_E_USER_ACCESS_DISABLED User access to Windows Update is prevented by
> Group Policy setting"
> If you check the registry for the DisableWindowsUpdateAccess key, you will
> likely find the following:
> HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Polic ies\WindowsUpdate
> DisableWindowsUpdateAccess REG_DWORD (1)
>
> S-1-5-18 maps to the SYSTEM ACCOUNT
>
> To correct the problem, either set the value to 0 or delete the key.
> You may also need to check that you do not have a Group Policy that
> continues to set this value to 1 to avoid the problem from happening after a
> policy is refreshed.
>
> Diana Smith [MSFT] <>
> CSS Security Team
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Byron D" <Byron > wrote in message
> news:0E055E18-5D14-4AC9-98B7-...
> > 2008-08-27 09:05:18:636 5152 1654 COMAPI -- START -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2008-08-27 09:05:18:636 5152 1654 COMAPI ---------
> > 2008-08-27 09:05:18:652 2232 1530 Agent WARNING: WU client fails
> > CClientCallRecorder::BeginFindUpdatesEx from MicrosoftUpdate with error
> > 0x80240025
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI WARNING:
> > ISusInternal::BeginFindUpdatesEx failed, hr=80240025
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI - WARNING: Exit code =
> > 0x80240025
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI ---------
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI -- END -- COMAPI: Search
> > [ClientId = <NULL>]
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI -------------
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI FATAL: Unable to initiate
> > asynchronous search, hr=80240025
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >> 80240025 WU_E_USER_ACCESS_DISABLED
> >> URL is too long
> >>
> >> Could be that your network uses a proxy. Let's see the WindowsUpdate.log
> >> Go to Start > Run > type in or copy and paste the below in and then click
> >> OK
> >>
> >> %windir%\windowsupdate.log
> >>
> >> The log will open. Scroll all the way down to the bottom and work your
> >> way back up looking for FATAL or WARNING entries.
> >> Copy and paste the entries proceeding and right after any FATAL or
> >> WARNING entries into your reply, please.
> >>
> >> MowGreen [MVP 2003-2008]
> >> ===============
> >> *-343-* FDNY
> >> Never Forgotten
> >> ===============
> >>
> >>
> >>
> >> Face wrote:
> >>
> >> > I am running Vista Enterprise. I am behind a corporate firewall but was
> >> > able
> >> > to run Windows Update previously. I choose to look for updates online.
> >> > The
> >> > updates are displayed and when I select install the progress bar shows
> >> > some
> >> > activity and then the error appears.
> >> >
> >> > "MowGreen [MVP]" wrote:
> >> >
> >> >
> >> >>Face wrote:
> >> >>
> >> >>
> >> >>>I am getting a 80240025 error when I attemt to do a Windows Update. I
> >> >>>can
> >> >>>find no information on this error code. Any clues?
> >> >>
> >> >>Windows version, please ?
> >> >>Accessing, downloading, or installing an update from Windows Update ?
> >> >>
> >> >>How to post a good newsgroup question
> >> >>http://dts-l.com/goodpost.htm
> >> >>
> >> >>MowGreen [MVP 2003-2008]
> >> >>===============
> >> >> *-343-* FDNY
> >> >>Never Forgotten
> >> >>===============
> >> >>
> >>

>

 
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boatno
Guest
Posts: n/a

 
      08-27-2008
Error 0x80240025 denotes:
"WU_E_USER_ACCESS_DISABLED User access to Windows Update is prevented by
Group Policy setting"
If you check the registry for the DisableWindowsUpdateAccess key, you will
likely find the following:
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Polic ies\WindÂ*owsUpdate
DisableWindowsUpdateAccess REG_DWORD (1)


S-1-5-18 maps to the SYSTEM ACCOUNT


To correct the problem, either set the value to 0 or delete the key.
You may also need to check that you do not have a Group Policy that
continues to set this value to 1 to avoid the problem from happening after a
policy is refreshed.




"Face" wrote:

> I am getting a 80240025 error when I attemt to do a Windows Update. I can
> find no information on this error code. Any clues?

 
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muppet
Guest
Posts: n/a

 
      10-10-2008
This worked, fantastic, thank you for your help

"boatno" wrote:

> Error 0x80240025 denotes:
> "WU_E_USER_ACCESS_DISABLED User access to Windows Update is prevented by
> Group Policy setting"
> If you check the registry for the DisableWindowsUpdateAccess key, you will
> likely find the following:
> HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Polic ies\WindÂ*owsUpdate
> DisableWindowsUpdateAccess REG_DWORD (1)
>
>
> S-1-5-18 maps to the SYSTEM ACCOUNT
>
>
> To correct the problem, either set the value to 0 or delete the key.
> You may also need to check that you do not have a Group Policy that
> continues to set this value to 1 to avoid the problem from happening after a
> policy is refreshed.
>
>
>
>
> "Face" wrote:
>
> > I am getting a 80240025 error when I attemt to do a Windows Update. I can
> > find no information on this error code. Any clues?

 
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nah
Guest
Posts: n/a

 
      10-20-2008
I get the same error. I found
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Polic ies\WindowsUpdate
DisableWindowsUpdateAccess REG_DWORD (1)
- and set it to 0 as suggested, however I still get the same error. I'm
running Win XP Pro, and am not on a corporate network.

The tail of my WindowsUpdateLog reads:
21:03:43:265 4080 bbc COMAPI -- START -- COMAPI: Search [ClientId =
MicrosoftUpdate]
2008-10-20 21:03:43:265 4080 bbc COMAPI ---------
2008-10-20 21:03:43:265 676 9e0 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from MicrosoftUpdate with error
0x80240025
2008-10-20 21:03:43:265 4080 bbc COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2008-10-20 21:03:43:265 4080 bbc COMAPI - WARNING: Exit code = 0x80240025
2008-10-20 21:03:43:265 4080 bbc COMAPI ---------
2008-10-20 21:03:43:265 4080 bbc COMAPI -- END -- COMAPI: Search
[ClientId = <NULL>]
2008-10-20 21:03:43:265 4080 bbc COMAPI -------------
2008-10-20 21:03:43:265 4080 bbc COMAPI FATAL: Unable to initiate
asynchronous search, hr=80240025


- is there anything else I can try?

"Diana" wrote:

> Hello Byron,
>
> Pleae check to see if you have a policy that is disabling access to Windows
> Update.
>
> Error 0x80240025 denotes:
> "WU_E_USER_ACCESS_DISABLED User access to Windows Update is prevented by
> Group Policy setting"
> If you check the registry for the DisableWindowsUpdateAccess key, you will
> likely find the following:
> HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Polic ies\WindowsUpdate
> DisableWindowsUpdateAccess REG_DWORD (1)
>
> S-1-5-18 maps to the SYSTEM ACCOUNT
>
> To correct the problem, either set the value to 0 or delete the key.
> You may also need to check that you do not have a Group Policy that
> continues to set this value to 1 to avoid the problem from happening after a
> policy is refreshed.
>
> Diana Smith [MSFT] <>
> CSS Security Team
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Byron D" <Byron > wrote in message
> news:0E055E18-5D14-4AC9-98B7-...
> > 2008-08-27 09:05:18:636 5152 1654 COMAPI -- START -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2008-08-27 09:05:18:636 5152 1654 COMAPI ---------
> > 2008-08-27 09:05:18:652 2232 1530 Agent WARNING: WU client fails
> > CClientCallRecorder::BeginFindUpdatesEx from MicrosoftUpdate with error
> > 0x80240025
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI WARNING:
> > ISusInternal::BeginFindUpdatesEx failed, hr=80240025
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI - WARNING: Exit code =
> > 0x80240025
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI ---------
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI -- END -- COMAPI: Search
> > [ClientId = <NULL>]
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI -------------
> > 2008-08-27 09:05:18:652 5152 1654 COMAPI FATAL: Unable to initiate
> > asynchronous search, hr=80240025
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >> 80240025 WU_E_USER_ACCESS_DISABLED
> >> URL is too long
> >>
> >> Could be that your network uses a proxy. Let's see the WindowsUpdate.log
> >> Go to Start > Run > type in or copy and paste the below in and then click
> >> OK
> >>
> >> %windir%\windowsupdate.log
> >>
> >> The log will open. Scroll all the way down to the bottom and work your
> >> way back up looking for FATAL or WARNING entries.
> >> Copy and paste the entries proceeding and right after any FATAL or
> >> WARNING entries into your reply, please.
> >>
> >> MowGreen [MVP 2003-2008]
> >> ===============
> >> *-343-* FDNY
> >> Never Forgotten
> >> ===============
> >>
> >>
> >>
> >> Face wrote:
> >>
> >> > I am running Vista Enterprise. I am behind a corporate firewall but was
> >> > able
> >> > to run Windows Update previously. I choose to look for updates online.
> >> > The
> >> > updates are displayed and when I select install the progress bar shows
> >> > some
> >> > activity and then the error appears.
> >> >
> >> > "MowGreen [MVP]" wrote:
> >> >
> >> >
> >> >>Face wrote:
> >> >>
> >> >>
> >> >>>I am getting a 80240025 error when I attemt to do a Windows Update. I
> >> >>>can
> >> >>>find no information on this error code. Any clues?
> >> >>
> >> >>Windows version, please ?
> >> >>Accessing, downloading, or installing an update from Windows Update ?
> >> >>
> >> >>How to post a good newsgroup question
> >> >>http://dts-l.com/goodpost.htm
> >> >>
> >> >>MowGreen [MVP 2003-2008]
> >> >>===============
> >> >> *-343-* FDNY
> >> >>Never Forgotten
> >> >>===============
> >> >>
> >>

>

 
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