"Domenic",
Based on what you have said so far, the fact pattern suggests the following
results:
1. Your ISP is blocking access to downloading from Windows Update, because
it requires authentication.
or
2. Your ISP is blocking, but only until you get a popup asking you to
provide a username and password to go through it, in which case you are not
blocked from using the Windows Update website to download updates. You are,
however, blocked from using Automatic Updates (AU) to install, since AU is
designed not to produce popups--but instead redirects errors to the log.
To further understand your situation, would you please run this utility and
then send me the resulting .CAB file? I am assuming you are using Windows
2000 or Windows XP. This file simply collects a number of logs on your
system and rolls them into one file for easy attachment. Please ignore this
procedure if you are using Windows 98 or Windows Millenium:
http://download.microsoft.com/downlo...MPSRPT_SUS.EXE
Please bear in mind that this is a newsgroup posting, and as such, the link
above might be broken by the newsgroup reader. If the link does not work,
please copy and paste it into notepad, verify there are no spaces, then copy
and paste it into a web browser and try again.
Just reply to this email with that attachment, and I'll look through it.
Here's how to do that.
1. When the file completes running, it will present a window. Close this
window.
2. Open your email program and create a New email message.
3. In the new message, put my email address:
a-
(please remove everything between the "@" sign and the "m" of microsoft.
This is done to stop capture programs from collecting legitimate email
addresses.)
4. Click whatever button your email program uses for Attachment
5. Click Browse
6. Go under your windows directory and double click on MPSReports
7. Double click on msus
8. Double click on Reports
9. Double click on Cab
10. Select the file there that ends with "..._MPSRPT_SUS.CAB".
11. Click OK.
12. Send the email.
Sincerely,
Pat Walters [MSFT]
"Domenic" <> wrote in message
news:6E266056-D0D1-45FD-88E1-...
> Hi,
> I am a home user, connected through DSL. I don't have the ability to
follow
> any of the suggestions you provided so far. I can't change any settings
in
> terms of anonymous rules or ISA server settings. All of the settings must
be
> on the side of my ISP. The way my proxy works is by adding a site name
and
> port number into IE's HTTP proxy field. Also, I am required to
authenticate
> with a user name and password in a pop-up box.
> Any more help would be appreciated! Thanks...
>
> "Torgeir Bakken (MVP)" wrote:
>
> > Domenic wrote:
> >
> > > Hi,
> > > I recently used the command proxycfg -u to import my explorer proxy
> > > settings. However, my proxy requires authentication by a username and
> > > password. I was getting the error 80072EFD which changed after
running the
> > > command to 8024401B. I tried to add the windows update sites to my
> > > exceptions list in IE but then the pages wouldn't open at all. Any
help
> > > would be appreciated.
> > Hi
> >
> > You may need to create an anonymous access rule for Windows Update
> > site on the proxy server if that is possible for you.
> >
> > The relevant URLs is:
> >
> > http://download.windowsupdate.com
> > https://*.windowsupdate.microsoft.com
> > http://*.windowsupdate.microsoft.com
> >
> >
> > More here:
> >
> > XP Windows Update Error 0x8024402C / 0x80072f78 when behind a
> > Microsoft ISA server
> > http://www.electrosonics.net/technot...0x8024402C.htm
> >
> > and
> >
> > You experience problems when you access the Windows Update Version 5
> > Web site through a server that is running ISA Server
> > http://support.microsoft.com/?id=885819
> >
> >
> > --
> > torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> > Administration scripting examples and an ONLINE version of
> > the 1328 page Scripting Guide:
> > http://www.microsoft.com/technet/scr...r/default.mspx
> >
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