1. Check the Service Manager for "Automatic Update" service
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.
2. If the service is disabled and cannot be started:
Go to START, Select RUN
Type: regsvr32 wuaueng.dll
Press Ok
3. If all else fails:-
Windows Update Greyed Out - Restore (Line 179)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Automatic Updates options are grayed out?:
http://windowsxp.mvps.org/aupolicy.htm
"taipan" posted the response he got from MS when he had problems and nothing else worked -
<snip>
regedit
goto HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows\WindowsUpdate
and rightclick on the folder windowsupdate.
goto export and save it for backup.
then delete the folder and all its subfolders.
still in regedit
goto
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\wuauserv\Parameters
in this folder look at Service.dll.double click on it and look to see if the
value data is
"C:\windows\system32\wuauserv.dll" if not make sure to change it to this.
then restart your machine.
I don't guarantee that this will work for everyone and changing items from
the registry, without a backup is not advised, but hopefully this will help
anyone having similar problems.
<snip>
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
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"Steve" <> wrote in message
news:E4F54059-5A68-4E51-88C8-...
|I am the administrator. I cannot turn off auto update and do a manual update.
| My options to change setting is grayed out and I'm told to consult my
| administrator, which is me. I did not lock these settings. I simply set them
| back in May when I installed these computers. They are not doing their auto
| update for some reason and I've decided to do them manually, but I CANNOT
| CHANGE THE SETTINGS. Advice please.