928365 Net2 update downloaded-no install

The information tab arrived on my sys tray. Clicked on it to choose CUSTOM
and it didn't allow that, instead ...quick flash and disappeared....the
update proceeded to install. The machine requested a restart. I had the
update configuration to be 'notify me' but it seems to have downloaded by
itself anyway and for the first time I have the UPDATE MESS!
The system booted and windows would not load.....black screen. I held the
start button in and restarted. Everything loaded.
Went to Windows Update page where I was requested to download yet another
'Verify your system checker'....did that and it installed.
The message was that KB928365 was already downloaded and click to have it
complete. It does not install.

Kb928366 is present in the Windows/Net folder

I sent an e-mail via the MS e-mail assistance site and received a
confirmation.
I requested directions for deleting the download.
The initial install attempt text log file says it cannot find the specified
file so its a useless download.
Can anyone here confirm or give directions for removing that download. I
think its in the Windows/Software distribution folder -install subfolder as
NDP20-KB928365-X86 15,034Kb file dated 6/29/07. Can this just be deleted?

Rose

Look down a few messages for the one Re: KB928365 and KB928366 PROBLEMS and
follow George's instructions.
--
Lenny V


"RoseW" wrote:

> The information tab arrived on my sys tray. Clicked on it to choose CUSTOM
> and it didn't allow that, instead ...quick flash and disappeared....the
> update proceeded to install. The machine requested a restart. I had the
> update configuration to be 'notify me' but it seems to have downloaded by
> itself anyway and for the first time I have the UPDATE MESS!
> The system booted and windows would not load.....black screen. I held the
> start button in and restarted. Everything loaded.
> Went to Windows Update page where I was requested to download yet another
> 'Verify your system checker'....did that and it installed.
> The message was that KB928365 was already downloaded and click to have it
> complete. It does not install.
>
> Kb928366 is present in the Windows/Net folder
>
> I sent an e-mail via the MS e-mail assistance site and received a
> confirmation.
> I requested directions for deleting the download.
> The initial install attempt text log file says it cannot find the specified
> file so its a useless download.
> Can anyone here confirm or give directions for removing that download. I
> think its in the Windows/Software distribution folder -install subfolder as
> NDP20-KB928365-X86 15,034Kb file dated 6/29/07. Can this just be deleted?
>
> Rose
>
>
>

Here is EXACTLY what you do to solve this problem for Windows XP 32
bit. If you happen to have a rarer 64 bit version, server OS, or
SOMETHING else follow the same general instructions but get the
version of the files appropriate for your system but first, Microsoft
has ****ed me off beyond belief. I looked in my log and this same
thing happened 6/2006...thanks MSFT for torturing us again this year.
I thought it was a familiar feeling...nice branding...this is a huge
humiliation for their .NET team in my opinion or perhaps we should
start calling them the .NOT team...anyway....

Steps:
1) Go to the control panel and select the add/remove software tool
then TRY and remove everything with .NET in the name. If you can
remove everything go to step 3. If you cannot remove everything go to
step 2.

2) Go and download the windows installer clean up tool at:
http://support.microsoft.com/kb/290301

run the windows installer clean up tool and BE CAREFUL to only select
the .NET items from the list and remove them. Note: this will likely
leave the names as "dead links" in the Add/Remove Software list
(ahhh ...Microsoft thoroughness at its best) but not to worry they
will do no harm and will get fixed when we finish. It's possible to
clean them up but let's stay out of the registry :-)

3) Go and get the file "dotnetfx.exe" this is ".NET 1.1" from:

http://www.microsoft.com/downloads/d...displaylang=en

install it.

4) Go and get the file "NDP1.1sp1-KB867460-X86.exe" this is the ".NET
1.1 service pack 1" from: my personal website (JUST KIDDING,
RELAX...get everything of course from a microsoft.com domain)

http://www.microsoft.com/downloads/d...displaylang=en

install it.

5) Install the SECURITY patch, the dreaded KB928366, we have all grown
to hate. You can install it from the Windows Update program (be sure
to ONLY select the KB928366 patch and NOTHING else, we dont want to
put back 2.0 or 3.0 yet). It's OK go ahead and click ...it will be
alright...you can do it...it's just one more time... :-)

6) Re-run the Windows Update and you can add back in .NET 2.0 and 3.0

7) Post to thank me...

Now WHY hasn't Microsoft posted instructions yet? .... What is UP?!

Good night!

George



"RoseW" wrote:

> The information tab arrived on my sys tray. Clicked on it to choose CUSTOM
> and it didn't allow that, instead ...quick flash and disappeared....the
> update proceeded to install. The machine requested a restart. I had the
> update configuration to be 'notify me' but it seems to have downloaded by
> itself anyway and for the first time I have the UPDATE MESS!
> The system booted and windows would not load.....black screen. I held the
> start button in and restarted. Everything loaded.
> Went to Windows Update page where I was requested to download yet another
> 'Verify your system checker'....did that and it installed.
> The message was that KB928365 was already downloaded and click to have it
> complete. It does not install.
>
> Kb928366 is present in the Windows/Net folder
>
> I sent an e-mail via the MS e-mail assistance site and received a
> confirmation.
> I requested directions for deleting the download.
> The initial install attempt text log file says it cannot find the specified
> file so its a useless download.
> Can anyone here confirm or give directions for removing that download. I
> think its in the Windows/Software distribution folder -install subfolder as
> NDP20-KB928365-X86 15,034Kb file dated 6/29/07. Can this just be deleted?
>
> Rose
>
>
>

Hi Rose, temporary downloads are located in the
SoftwareDistribution/downloads folder. You can safely remove files from that
area.

"RoseW" wrote:

> The information tab arrived on my sys tray. Clicked on it to choose CUSTOM
> and it didn't allow that, instead ...quick flash and disappeared....the
> update proceeded to install. The machine requested a restart. I had the
> update configuration to be 'notify me' but it seems to have downloaded by
> itself anyway and for the first time I have the UPDATE MESS!
> The system booted and windows would not load.....black screen. I held the
> start button in and restarted. Everything loaded.
> Went to Windows Update page where I was requested to download yet another
> 'Verify your system checker'....did that and it installed.
> The message was that KB928365 was already downloaded and click to have it
> complete. It does not install.
>
> Kb928366 is present in the Windows/Net folder
>
> I sent an e-mail via the MS e-mail assistance site and received a
> confirmation.
> I requested directions for deleting the download.
> The initial install attempt text log file says it cannot find the specified
> file so its a useless download.
> Can anyone here confirm or give directions for removing that download. I
> think its in the Windows/Software distribution folder -install subfolder as
> NDP20-KB928365-X86 15,034Kb file dated 6/29/07. Can this just be deleted?
>
> Rose
>
>
>

"RoseW" wrote:

> The information tab arrived on my sys tray. Clicked on it to choose CUSTOM
> and it didn't allow that, instead ...quick flash and disappeared....the
> update proceeded to install. The machine requested a restart. I had the
> update configuration to be 'notify me' but it seems to have downloaded by
> itself anyway and for the first time I have the UPDATE MESS!
>

"EyeNoZero" wrote:

> This update failed 5 times. I feel like a bad day is coming. Maybe not
> tomorrow..but soon. Total reformat over a weekend.

As I painfully learned today, this is a common problem. Free Microsoft
security support has been swamped with phone calls at 866-727-2338.
Fortunately they're being very nice about it and walk you through the steps
to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security
updates issued July 10, 2007. The bizarre nature of this is that tech
support told me that these updates work fine if you do not already have .net
framework 1.1 or .net framework 2.0 installed -- heck, why would you update
them if you don't have them already installed? Such is the joy of dealing
with tech support overseas at 2 a.m. their time.

Also you need to keep the 3 versions of .net framework on your computer
(1.1, 2.0, and 3.0) -- they are not cumulative. Different applications
require different versions of .net framework to function.

I'll try to repeat their step by step instructions so you don't have to
call. It worked fine on my Windows XP Pro, SP2 computer; it did not work on
my wife' similar computer.

Read through them first before you do anything -- especially the caution at
the end.

The steps from Microsoft Security Tech Support and from Aaron Stebner's
Weblog at upnet.notlong.com -- Microsoft Tech Support actually took me there
first.

(1) Try to perform a standard uninstall of the .net framework for which you
could not install the July 10 security update. Of course, you do this in the
Control Panel's Add-Remove Programs.

(2) If this fails to completely remove the .net framework you've targeted,
then you'll want to download the tool from Stebner's Weblog -- this is the
tool that Microsoft Tech Support uses and recommends. The file name is
dotnetfx_cleanup_tool.zip . Unzip the file and run it. You will get to choose
which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and
clean up. While Mr. Stebner warns against simply uninstalling the .net
frameworks, Microsoft Tech Support had me run this tool without first
attempting the standard uninstall. On my computer this worked just fine.

Stebner warns:
There are a couple of very important caveats that you should read before
using this tool to cleanup .NET Framework bits on your machine:
1. You should try to perform a standard uninstall first. This tool is not
designed as a replacement for uninstall, but rather as a last resort for
cases where uninstall or repair did not succeed for unusual reasons.
2. This cleanup tool will delete shared files and registry keys used by
other versions of the .NET Framework. So if you use it, be prepared to repair
or reinstall any other versions of the .NET Framework that are on your
computer to get them to work correctly afterwards

Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

(3) Reboot your computer after uninstalling/cleaning up the .net frameworks
you want to remove. NOte that when you restart your computer, any application
that is dependent on a .net framework version that you uninstalled will not
work. Be patient -- they'll work once you've reinstalled the appropriate .net
framework(s).

(4) Run Windows Update - custom. It should show all of the .net frameworks
not currently installed on your computer. Now you have probably not worried
about .net framework 3.0 since there was no security update for it. But there
is a regular update for it. You will probably find these .net frameworks
under "High Priority," but more likely under "Software, Optional." You can
download ALL of the .net frameworks and updates that are visible to you here
-- 1.1, 2.0, 3.0.

(5) After they've installed, reboot your computer.

(6) Now, the .net framework 1.1 that you just installed includes the latest
security update (Microsoft made this change today, July 12, 2007). You should
NOT try to install that update. So you should go back to Microsoft Update,
choose custom, and if it shows the .net framework 1.1 security pack update
tell Microsoft Update not to show it any more. Apparently Microsoft Update
thinks you didn't install it because it was built into the 1.1 that you just
installed.

(7) If you uninstalled .net framework 2.0, you should have been able to
reinstall it via Microsoft update. If it did not show up in Microsoft update,
you can track it down online via a search engine or at Microsoft.com and
download it and install it manually.

CAUTION. Frankly, you would be most prudent to clone your hard drive before
running these updates -- just to give yourself some protection. On my wife's
Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take
and I could not install it because I started getting Runtime errors from the
Microsoft Visual C++ RunTime Library. So I had to revert to a clone after
copying all the data (the D partition) to the clone's D partition.

RoseW wrote:
> TaurArian wrote:
> | Hi Rose, temporary downloads are located in the
> | SoftwareDistribution/downloads folder. You can safely remove files
> | from that area.
>
> Thank you for the confirmation. I'm not going to bother with all the
> suggested uninstalls, reinstalls for the 3 Net folders that exist on this
> computer.
> I can ignore the yellow triangle until next month.
> Rose

Or turn off Auto Updates until next month ;-)

Alias
>
>
> | "RoseW" wrote:
> |
> || The information tab arrived on my sys tray. Clicked on it to choose
> || CUSTOM and it didn't allow that, instead ...quick flash and
> || disappeared....the update proceeded to install. The machine
> || requested a restart. I had the update configuration to be 'notify
> || me' but it seems to have downloaded by itself anyway and for the
> || first time I have the UPDATE MESS!
> || The system booted and windows would not load.....black screen. I
> || held the start button in and restarted. Everything loaded.
> || Went to Windows Update page where I was requested to download yet
> || another 'Verify your system checker'....did that and it installed.
> || The message was that KB928365 was already downloaded and click to
> || have it complete. It does not install.
> ||
> || Kb928366 is present in the Windows/Net folder
> ||
> || I sent an e-mail via the MS e-mail assistance site and received a
> || confirmation.
> || I requested directions for deleting the download.
> || The initial install attempt text log file says it cannot find the
> || specified file so its a useless download.
> || Can anyone here confirm or give directions for removing that
> || download. I think its in the Windows/Software distribution folder
> || -install subfolder as NDP20-KB928365-X86 15,034Kb file dated
> || 6/29/07. Can this just be deleted?
> ||
> || Rose
>
>
>

TaurArian wrote:
| Hi Rose, temporary downloads are located in the
| SoftwareDistribution/downloads folder. You can safely remove files
| from that area.

Thank you for the confirmation. I'm not going to bother with all the
suggested uninstalls, reinstalls for the 3 Net folders that exist on this
computer.
I can ignore the yellow triangle until next month.
Rose


| "RoseW" wrote:
|
|| The information tab arrived on my sys tray. Clicked on it to choose
|| CUSTOM and it didn't allow that, instead ...quick flash and
|| disappeared....the update proceeded to install. The machine
|| requested a restart. I had the update configuration to be 'notify
|| me' but it seems to have downloaded by itself anyway and for the
|| first time I have the UPDATE MESS!
|| The system booted and windows would not load.....black screen. I
|| held the start button in and restarted. Everything loaded.
|| Went to Windows Update page where I was requested to download yet
|| another 'Verify your system checker'....did that and it installed.
|| The message was that KB928365 was already downloaded and click to
|| have it complete. It does not install.
||
|| Kb928366 is present in the Windows/Net folder
||
|| I sent an e-mail via the MS e-mail assistance site and received a
|| confirmation.
|| I requested directions for deleting the download.
|| The initial install attempt text log file says it cannot find the
|| specified file so its a useless download.
|| Can anyone here confirm or give directions for removing that
|| download. I think its in the Windows/Software distribution folder
|| -install subfolder as NDP20-KB928365-X86 15,034Kb file dated
|| 6/29/07. Can this just be deleted?
||
|| Rose

What I learn from all this discussion:

1. Writing computer programs today is no easier than it was in 1962, when I
started. My heart goes out to the poor slobs trying to deal with this, both
the Microsoft customers and the Microsoft programmers.

2. I am going to ignore this issue. Sooner or later, my computer will die,
Microsoft will die, I will die, or someone will invent an easy way to deal
with it.

Regards,
Bob

"RoseW" wrote:

> The information tab arrived on my sys tray. Clicked on it to choose CUSTOM
....