938979 with Error Code 80073712

I have Vista 32 Bit. I keep getting this error code when I try to install
this update. I ever went to the website to try to download manually and it
still fails to install. Then I tried to find the information on this error
code (to correct the problem) so I can download the 938979 update. Couldn't
find anything so does anyone know what this error is ?


Bashfulbaybee

Hello Bashfulbaybee,

Try this
http://support.microsoft.com/kb/931712

- -- --

"Bashfulbaybee" wrote:

>
>
> I have Vista 32 Bit. I keep getting this error code when I try to install
> this update. I ever went to the website to try to download manually and it
> still fails to install. Then I tried to find the information on this error
> code (to correct the problem) so I can download the 938979 update. Couldn't
> find anything so does anyone know what this error is ?
>
>
> Bashfulbaybee

I went to the site and followed the instructions. After typing that string
and clicking "Enter " I get the following:


ERROR: The system was unable to find the specified registry key or value.



Is there anything else?


Bashfulbaybee





"Engel" wrote:

> Hello Bashfulbaybee,
>
> Try this
> http://support.microsoft.com/kb/931712
>
> - -- --
>
> "Bashfulbaybee" wrote:
>
> >
> >
> > I have Vista 32 Bit. I keep getting this error code when I try to install
> > this update. I ever went to the website to try to download manually and it
> > still fails to install. Then I tried to find the information on this error
> > code (to correct the problem) so I can download the 938979 update. Couldn't
> > find anything so does anyone know what this error is ?
> >
> >
> > Bashfulbaybee

Next step - free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Please report back so it may assist others who have the same problem as you.

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Bashfulbaybee" <> wrote in message
news:959AE70C-6E4B-4F5B-BA1A-...
|
|
|
| I went to the site and followed the instructions. After typing that string
| and clicking "Enter " I get the following:
|
|
| ERROR: The system was unable to find the specified registry key or value.
|
|
|
| Is there anything else?
|
|
| Bashfulbaybee
|
|
|
|
|
| "Engel" wrote:
|
| > Hello Bashfulbaybee,
| >
| > Try this
| > http://support.microsoft.com/kb/931712
| >
| > - -- --
| >
| > "Bashfulbaybee" wrote:
| >
| > >
| > >
| > > I have Vista 32 Bit. I keep getting this error code when I try to install
| > > this update. I ever went to the website to try to download manually and it
| > > still fails to install. Then I tried to find the information on this error
| > > code (to correct the problem) so I can download the 938979 update. Couldn't
| > > find anything so does anyone know what this error is ?
| > >
| > >
| > > Bashfulbaybee

"Bashfulbaybee" wrote:

>
>
> I have Vista 32 Bit. I keep getting this error code when I try to install
> this update. I ever went to the website to try to download manually and it
> still fails to install. Then I tried to find the information on this error
> code (to correct the problem) so I can download the 938979 update. Couldn't
> find anything so does anyone know what this error is ?
>
>
> Bashfulbaybee

On Sep 2, 3:46 am, jypolintan <jypolin...@discussions.microsoft.com>
wrote:
> "Bashfulbaybee" wrote:
>
> > I have Vista 32 Bit. I keep getting this error code when I try to install
> > this update. I ever went to the website to try to download manually and it
> > still fails to install. Then I tried to find the information on this error
> > code (to correct the problem) so I can download the 938979 update. Couldn't
> > find anything so does anyone know what this error is ?
>
> > Bashfulbaybee- Hide quoted text -
>
> - Show quoted text -
tried this microsoft fix dont work my supplier wants to charge me

Just dropping by to say I'm still in the process of getting this error code
corrected. They sent something and it didn't work so now I'm in the waiting
mode. I will be back. (corresponding through e-mail )


Bashfulbaybee





"" wrote:

> On Sep 2, 3:46 am, jypolintan <jypolin...@discussions.microsoft.com>
> wrote:
> > "Bashfulbaybee" wrote:
> >
> > > I have Vista 32 Bit. I keep getting this error code when I try to install
> > > this update. I ever went to the website to try to download manually and it
> > > still fails to install. Then I tried to find the information on this error
> > > code (to correct the problem) so I can download the 938979 update. Couldn't
> > > find anything so does anyone know what this error is ?
> >
> > > Bashfulbaybee- Hide quoted text -
> >
> > - Show quoted text -
> tried this microsoft fix dont work my supplier wants to charge me
>
>

Bashfulbaybe

Having had the same problem as yourself I have
made several attempts to resolve the issue without
success.
However I have now resolved the problem on my
computer by using System Restore. I just went back
to a restore point that I thought was clear of the
Vista corrupt or missing files. I must admit that
whem running it and during restart I had my fingers
crossed, but everything worked out OK and the updates are back to normal.
There is a comment I would like to point out and that is I have been using a Registry Cleaner and after a large Windows update I would have used it
to clean up my system. Whether this has any bearing
in the corrupt or missing files I cannot say.
Since my system has been back to normal I have not
used it just in case, I am waiting to see if the
problem returns when I dont use it.
The only other thing that I have done as a part of an earlier fix was to rename a folder called "SoftwareDistribution" to "SoftwareDistributionOLD" and make a new folder
"SoftwareDistribution"
Well I hope this works for you as it has for me.

Regards Les Walker
is I have been using a Registry Cleaner

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com

I have had this error come up twice in the last 6 months. Generally, the
error appears as a result of a corrupt file within windows. Last July, I
contacted Microsoft support with no success until one support person provided
the following:



In order to troubleshoot this update issue, please try to perform the
following steps:



System File Check:

==============

I suggest we try the steps below to check the system files. This step will
check and replace the corrupt system files.



1. Click Start, please type “CMD� (without quotation marks) in the Start
Search bar and right click on the “cmd.exe� choose “Run as administrator�

2. The CMD command prompt windows will appear

3. Please type the following command and press Enter



SFC /Scannow



Note: System will take some time to scan for the system.



4. After scanning, please restart the computer and then check if this
problem still persists.



Also, please help collect the CBS log after performing the System File Check



The result of my system file check showed several corrupt files which could
only be fixed by running an in place Vista Upgrade. In other words,
re-installing Vista over itself. This took a couple of hours but it worked!!



I had the same problem last week. Ran the system file checker, received the
corrupt file response and re-installed windows without a hitch. BTW, the
re-install will not affect your currently installed programs. Let me know if
you need further info.



"ami5150" wrote:

> i have the same error, i did what the online help said to do, so i called
> microsoft, though i have only has the vista for 2 days, they wanted 59
> dollars for help. I wonder if they made this error in oder to get more money?
>
> "Bashfulbaybee" wrote:
>
> >
> >
> > I have Vista 32 Bit. I keep getting this error code when I try to install
> > this update. I ever went to the website to try to download manually and it
> > still fails to install. Then I tried to find the information on this error
> > code (to correct the problem) so I can download the 938979 update. Couldn't
> > find anything so does anyone know what this error is ?
> >
> >
> > Bashfulbaybee