Access Denied 0x80070005

I have tried countless times to download SP2. I always end up getting
access denied. Can anyone help?

Download the entire SP2 package from here and SAVE it:
http://www.microsoft.com/downloads/d...displaylang=en

Or, order the CD and pay for shipping only:
http://www.microsoft.com/windowsxp/d...s/default.mspx

Read this prior to installing SP2 to save yourself a ton of grief:
Preparing for installation
http://winhlp.com/WxSP2.htm#Preparing_for_installation

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Susie wrote:
> I have tried countless times to download SP2. I always end up getting
> access denied. Can anyone help?

Windows XP SP2?

Are you getting the error when attempting to download it or when attempting
to install it?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Susie wrote:
> I have tried countless times to download SP2. I always end up getting
> access denied. Can anyone help?

error when I install

"Susie" wrote:

> I have tried countless times to download SP2. I always end up getting
> access denied. Can anyone help?

Error message when I install

"PA Bear" wrote:

> Windows XP SP2?
>
> Are you getting the error when attempting to download it or when attempting
> to install it?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
>
> Susie wrote:
> > I have tried countless times to download SP2. I always end up getting
> > access denied. Can anyone help?
>
>

You receive an "Access is denied" error message when you try to install Windows XP Service
Pack 2
http://support.microsoft.com/?kbid=873148

"Access Denied" error when trying to install SP2
http://forum.aumha.org/viewtopic.php?t=8125


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Susie" <> wrote in message
news:333C392F-B7EC-49B0-BD6C-...
| Error message when I install
|
| "PA Bear" wrote:
|
| > Windows XP SP2?
| >
| > Are you getting the error when attempting to download it or when attempting
| > to install it?
| > --
| > ~Robear Dyer (PA Bear)
| > MS MVP-Windows (IE, OE, Security, Shell/User)
| > AumHa VSOP & Admin http://aumha.net
| > DTS-L http://dts-l.org/
| >
| >
| > Susie wrote:
| > > I have tried countless times to download SP2. I always end up getting
| > > access denied. Can anyone help?
| >
| >

Hello Susie,

0x80070005 refers to an Access Denied message. Either the file is not
present and no security descriptor can be written to it or, 3rd party
software is 'protecting' it from any installing.

Locate wuaueng.dll in WINDOWS\system32
Right click it, choose Properties
Click the Version tab
What Version level does it show ?
It should be 7.0.6000.381

What is the antivirus software and/or security software currently installed ?

Suggest you call PSS and report this issue. Since this is security related,
e.g. not being able to install security updates, then there should be no
charge for support with this:

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates.

Stick to this one issue so that the support 'person' does not get confused
and attempt to charge for support. Just say that the system can not install
the SP 2

Good luck
- -- --


"Susie" wrote:

> error when I install
>
> "Susie" wrote:
>
> > I have tried countless times to download SP2. I always end up getting
> > access denied. Can anyone help?

That's the whole thing, my husband had a trial version of CA virus
protection, he uninstalled that so he could download the free protection of
CA from Time Warner and that's where our problems all started. He did
somethhing and we ended up with a black blank screen. I reinstalled the disk
that we got from gateway (big mistake) our computer is like it was the day we
bought it. We are unable to download any virus protection because we don't
have SP2 downloaded, at least that is what the message keeps saying. Our
computer will be 6 years old next month and I afraid we may need a new one,
anyone with any suggestions on how to correct the problem, short of throwing
the whole thing out the window I would appreciate it. Thanks, Susie

"Engel" wrote:

> Hello Susie,
>
> 0x80070005 refers to an Access Denied message. Either the file is not
> present and no security descriptor can be written to it or, 3rd party
> software is 'protecting' it from any installing.
>
> Locate wuaueng.dll in WINDOWS\system32
> Right click it, choose Properties
> Click the Version tab
> What Version level does it show ?
> It should be 7.0.6000.381
>
> What is the antivirus software and/or security software currently installed ?
>
> Suggest you call PSS and report this issue. Since this is security related,
> e.g. not being able to install security updates, then there should be no
> charge for support with this:
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
> support calls that are associated with security updates.
>
> Stick to this one issue so that the support 'person' does not get confused
> and attempt to charge for support. Just say that the system can not install
> the SP 2
>
> Good luck
> - -- --
>
>
> "Susie" wrote:
>
> > error when I install
> >
> > "Susie" wrote:
> >
> > > I have tried countless times to download SP2. I always end up getting
> > > access denied. Can anyone help?