Access denied on Service Pack install

Greetings. I've tried both service pack 1 and 2 on an XP Pro machine. The
download goes ok but partway into the install I get "access denied" box, no
error number or message, just click ok to revert to prior state.

Antivirus is off. Per KB822798 I've re-registered DLL files, renamed
Catroot2 directory, renamed Edb.log file and cleared the software
distribution folder. Same results.

Any help would be appreciated, thanks.
-Mark

"Mark C" wrote:

> Greetings. I've tried both service pack 1 and 2 on an XP Pro machine. The
> download goes ok but partway into the install I get "access denied" box, no
> error number or message, just click ok to revert to prior state.
>
> Antivirus is off. Per KB822798 I've re-registered DLL files, renamed
> Catroot2 directory, renamed Edb.log file and cleared the software
> distribution folder. Same results.
>
> Any help would be appreciated, thanks.
> -Mark
>
> I have had the same problem, and get the error message also when i try to instal new software. Some instal others don't.
>

Found a fix that worked for me. Follow KB 873148, which describes how to
find a registry key that needs to have the permissions changed. After doing
so the service pack installed fine.
-Mark



"Mark C" <> wrote in message
news:...
> Greetings. I've tried both service pack 1 and 2 on an XP Pro machine.
> The
> download goes ok but partway into the install I get "access denied" box,
> no
> error number or message, just click ok to revert to prior state.
>
> Antivirus is off. Per KB822798 I've re-registered DLL files, renamed
> Catroot2 directory, renamed Edb.log file and cleared the software
> distribution folder. Same results.
>
> Any help would be appreciated, thanks.
> -Mark
>
>