I'm sorry if I have placed this in the wrong board.
I have been running Vista for a little while now. Recently,
my desktop started changing to a flat black. Every time
I set a desktop image it changed back to black.
I started to look into it and realized my copy of Windows
Vista wasn't fully activated. I obtained my product key and
proceeded to activate.
When I entered the key, it said it may take a few minutes.
A little over ten seconds passed when I got an error. Error
Code: 0xC004E003 to be exact. It also said "The software
licensing service reported that the license evaluation failed."
I ran a diagnostics test to obtain my personal computer settings.
I own a Dell Latitude D610.
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {9B2B8513-5B76-44A2-AFE7-E726E09929F1}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000]
Other data-->
Office Details: {9B2B8513-5B76-44A2-AFE7-E726E09929F1}1.9.0011.06.0.6001.2.00010300.1.0.003 x32*****-*****-*****-*****-B9HD289578-OEM-7332157-002042S-1-5-21-1061020828-763253265-3093214658Dell Inc.Latitude D610 Dell Inc.A0620051002000000.000000+0008A313507018400E204 090409Eastern Standard Time(GMT-05:00)03109
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500204-02-1033-6001.0000-2412009
Installation ID: 02214599560295247137820146975260796257223014806207 1504
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL:
http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: B9HD2
License Status: Notification
Notification Reason: 0xC004F057.
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAnJ8CW9fEyoWYc1rvlL BorfL0NhPwNMQKrFbiKA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
IOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL CPi R
FACP DELL CPi R
MCFG DELL CPi R
ASF! DELL CPi R
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
----------------------------------------------------------------------------------
All is a appreciated, if you help me out.
Post Originated from Vista Support Forums
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