Activation problem after installing SP1 Lenovo R60 Thinkpad

After I installed SP1 for my Vista business, it prompted me to activate. When
I do over the phone activation, it says the installation ID does not match
the confirmation ID. the people over the phone are stumped. They even tried
giving me a new product key for my Vista business and that was not valid.
Any ideas why this is happening?

Please follow this simple troubleshooting procedure, courtesy of MS MVP
Carey Frisch:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/...1004&SiteID=25

Please also post the error code you get (if any) when you validate by
clicking "Validate Windows" here: www.microsoft.com/genuine
The error code will be gray and in brackets at the end of the message on the
page that says validation failed. (It'll look something like this:
[0xC004C000]).

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Hai wrote:
> After I installed SP1 for my Vista business, it prompted me to activate.
> When I do over the phone activation, it says the installation ID does not
> match the confirmation ID. the people over the phone are stumped. They
> even tried giving me a new product key for my Vista business and that was
> not valid. Any ideas why this is happening?