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An Activation tale

 
 
RoseW
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Posts: n/a

 
      11-12-2009
Thought I'd share my morning 'activation' experience with the second
machine's Win7
Both machines had the install done at the local computer shop. The
second machine received Home Premium and its an older machine but
capable of Win 7 64bit with 4G of ram. Nothing of importance on it so
somehow it got a totally clean install...NO remnant of the old Xp.
Yesterday I got round to hooking it up and establishing a homegroup. The
Activation button showed up.
Activation would not complete...error due to upgrade status.
I tried using an elevated command prompt C:\Windows\System32>slmgr -ipk
xxxxx product number followed by C:\Windows\Systme32\slmgr -ato and the
command screen produced the error 'activation server determined that the
specified product key is blocked'
I thought I was going to have to reinstall from scratch....or the guy I
paid was going to have redo from scratch.

This morning called Microsoft Help and Support 800 number.
Its best to call straight through to the Activation Number
1.888.725.1047( for me in Canada)
Initially,at the general help and support I thought I had someone from
the French speaking part of Canada but when she spelled out items and
used India for the letter I my brain lightbulb went on <grin> and she
transferred me to Activation because I came to the end of what her
script held.

OMAR at Activation was very good. He actually took over the computer
after instructing me to download and run (msdt) EasyAccess. I was given
a password and then instructed to enter the product code. INSTANT
activation. There was no reprimand for having had a 'clean install'.

Given the dialogue accent those support centres should just make use of
the EasyAccess and forget about verbal instructions. As long as the
speaking is done slowly its possible to distinquish the 's' sounds but
there is obvious 'reading from a script' and who knows what is being
relayed but I gather the monoloque was to explain about the e-mail I
received immediately following that gives me another direct access to
the help-no phone call-and that EasyAccess would be put into use.

First time ever that I have called Microsoft support services since
Windows 95 and no waiting around, likely a good time of day 9 a.m. for
me and likely 5 or 6 p.m at the other end.

Then I discovered
The Homegroup routine is sure a massive improvement for networking machines!
Rose
 
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Carlos
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Posts: n/a

 
      11-12-2009
Hi,
The use of "I as in India" is technically correct as it is part of the
widely used military alphabet, you know, the Alpha, Bravo, Charlie, Delta,
Echo, Foxtrot, Golf, Hotel, India, Lima and so on.

Carlos

"RoseW" wrote:

> Thought I'd share my morning 'activation' experience with the second
> machine's Win7
> Both machines had the install done at the local computer shop. The
> second machine received Home Premium and its an older machine but
> capable of Win 7 64bit with 4G of ram. Nothing of importance on it so
> somehow it got a totally clean install...NO remnant of the old Xp.
> Yesterday I got round to hooking it up and establishing a homegroup. The
> Activation button showed up.
> Activation would not complete...error due to upgrade status.
> I tried using an elevated command prompt C:\Windows\System32>slmgr -ipk
> xxxxx product number followed by C:\Windows\Systme32\slmgr -ato and the
> command screen produced the error 'activation server determined that the
> specified product key is blocked'
> I thought I was going to have to reinstall from scratch....or the guy I
> paid was going to have redo from scratch.
>
> This morning called Microsoft Help and Support 800 number.
> Its best to call straight through to the Activation Number
> 1.888.725.1047( for me in Canada)
> Initially,at the general help and support I thought I had someone from
> the French speaking part of Canada but when she spelled out items and
> used India for the letter I my brain lightbulb went on <grin> and she
> transferred me to Activation because I came to the end of what her
> script held.
>
> OMAR at Activation was very good. He actually took over the computer
> after instructing me to download and run (msdt) EasyAccess. I was given
> a password and then instructed to enter the product code. INSTANT
> activation. There was no reprimand for having had a 'clean install'.
>
> Given the dialogue accent those support centres should just make use of
> the EasyAccess and forget about verbal instructions. As long as the
> speaking is done slowly its possible to distinquish the 's' sounds but
> there is obvious 'reading from a script' and who knows what is being
> relayed but I gather the monoloque was to explain about the e-mail I
> received immediately following that gives me another direct access to
> the help-no phone call-and that EasyAccess would be put into use.
>
> First time ever that I have called Microsoft support services since
> Windows 95 and no waiting around, likely a good time of day 9 a.m. for
> me and likely 5 or 6 p.m at the other end.
>
> Then I discovered
> The Homegroup routine is sure a massive improvement for networking machines!
> Rose
> .
>

 
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RoseW
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Posts: n/a

 
      11-12-2009
I didn't know the words used after A,B,C,D,E...now I do <grin>
so its possible I was speaking to someone in a location unknown but it
wasn't 'easy' to understand the vowels and letters with a high pitch
sound. OMAR certainly isn't a common Canadian first name <grin>
Rose

On 2009-11-12 4:49 PM, Carlos wrote:
> Hi,
> The use of "I as in India" is technically correct as it is part of the
> widely used military alphabet, you know, the Alpha, Bravo, Charlie, Delta,
> Echo, Foxtrot, Golf, Hotel, India, Lima and so on.
>
> Carlos
>
> "RoseW" wrote:
>
>> Thought I'd share my morning 'activation' experience with the second
>> machine's Win7

<snip>
>> Initially,at the general help and support I thought I had someone from
>> the French speaking part of Canada but when she spelled out items and
>> used India for the letter I my brain lightbulb went on<grin> and she
>> transferred me to Activation because I came to the end of what her
>> script held.
>>
>> OMAR at Activation was very good. He actually took over the computer
>> after instructing me to download and run (msdt) EasyAccess. I was given
>> a password and then instructed to enter the product code. INSTANT
>> activation. There was no reprimand for having had a 'clean install'.

<snip>
>> Rose
>> .
>>


 
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Bobby Johnson
Guest
Posts: n/a

 
      11-12-2009
Here's a link to a Wikipedia page with a pronunciation chart:

http://en.wikipedia.org/wiki/NATO_phonetic_alphabet



RoseW wrote:
> I didn't know the words used after A,B,C,D,E...now I do <grin>
> so its possible I was speaking to someone in a location unknown but it
> wasn't 'easy' to understand the vowels and letters with a high pitch
> sound. OMAR certainly isn't a common Canadian first name <grin>
> Rose
>
> On 2009-11-12 4:49 PM, Carlos wrote:
>> Hi,
>> The use of "I as in India" is technically correct as it is part of the
>> widely used military alphabet, you know, the Alpha, Bravo, Charlie,
>> Delta,
>> Echo, Foxtrot, Golf, Hotel, India, Lima and so on.
>>
>> Carlos
>>
>> "RoseW" wrote:
>>
>>> Thought I'd share my morning 'activation' experience with the second
>>> machine's Win7

> <snip>
>>> Initially,at the general help and support I thought I had someone from
>>> the French speaking part of Canada but when she spelled out items and
>>> used India for the letter I my brain lightbulb went on<grin> and she
>>> transferred me to Activation because I came to the end of what her
>>> script held.
>>>
>>> OMAR at Activation was very good. He actually took over the computer
>>> after instructing me to download and run (msdt) EasyAccess. I was given
>>> a password and then instructed to enter the product code. INSTANT
>>> activation. There was no reprimand for having had a 'clean install'.

> <snip>
>>> Rose
>>> .
>>>

>

 
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Richard Urban
Guest
Posts: n/a

 
      11-12-2009
See this: http://en.wikipedia.org/wiki/Military_alphabet

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security


"RoseW" <> wrote in message
news:ebtnfb%...
>I didn't know the words used after A,B,C,D,E...now I do <grin>
> so its possible I was speaking to someone in a location unknown but it
> wasn't 'easy' to understand the vowels and letters with a high pitch
> sound. OMAR certainly isn't a common Canadian first name <grin>
> Rose
>
> On 2009-11-12 4:49 PM, Carlos wrote:
>> Hi,
>> The use of "I as in India" is technically correct as it is part of the
>> widely used military alphabet, you know, the Alpha, Bravo, Charlie,
>> Delta,
>> Echo, Foxtrot, Golf, Hotel, India, Lima and so on.
>>
>> Carlos
>>
>> "RoseW" wrote:
>>
>>> Thought I'd share my morning 'activation' experience with the second
>>> machine's Win7

> <snip>
>>> Initially,at the general help and support I thought I had someone from
>>> the French speaking part of Canada but when she spelled out items and
>>> used India for the letter I my brain lightbulb went on<grin> and she
>>> transferred me to Activation because I came to the end of what her
>>> script held.
>>>
>>> OMAR at Activation was very good. He actually took over the computer
>>> after instructing me to download and run (msdt) EasyAccess. I was given
>>> a password and then instructed to enter the product code. INSTANT
>>> activation. There was no reprimand for having had a 'clean install'.

> <snip>
>>> Rose
>>> .
>>>

>


 
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Carlos
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Posts: n/a

 
      11-12-2009
I'm quite sure Omar (Oscar Mike Alpha Romeo) was alien.
Omar is more arabic than indian ("sheik" Omar?) but that is as far as I can
get.
Carlos (from Argentina)

"RoseW" wrote:

> I didn't know the words used after A,B,C,D,E...now I do <grin>
> so its possible I was speaking to someone in a location unknown but it
> wasn't 'easy' to understand the vowels and letters with a high pitch
> sound. OMAR certainly isn't a common Canadian first name <grin>
> Rose
>
> On 2009-11-12 4:49 PM, Carlos wrote:
> > Hi,
> > The use of "I as in India" is technically correct as it is part of the
> > widely used military alphabet, you know, the Alpha, Bravo, Charlie, Delta,
> > Echo, Foxtrot, Golf, Hotel, India, Lima and so on.
> >
> > Carlos
> >
> > "RoseW" wrote:
> >
> >> Thought I'd share my morning 'activation' experience with the second
> >> machine's Win7

> <snip>
> >> Initially,at the general help and support I thought I had someone from
> >> the French speaking part of Canada but when she spelled out items and
> >> used India for the letter I my brain lightbulb went on<grin> and she
> >> transferred me to Activation because I came to the end of what her
> >> script held.
> >>
> >> OMAR at Activation was very good. He actually took over the computer
> >> after instructing me to download and run (msdt) EasyAccess. I was given
> >> a password and then instructed to enter the product code. INSTANT
> >> activation. There was no reprimand for having had a 'clean install'.

> <snip>
> >> Rose
> >> .
> >>

>
> .
>

 
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Dave Warren
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Posts: n/a

 
      11-12-2009
http://www.thedave.ca/randomjibberis...t-for-dummies/ has
a good collection if you're ever on a call with an outsourced callcenter
and they're having trouble understanding you.

In message <ebtnfb#> RoseW
<> was claimed to have wrote:

>I didn't know the words used after A,B,C,D,E...now I do <grin>
>so its possible I was speaking to someone in a location unknown but it
>wasn't 'easy' to understand the vowels and letters with a high pitch
>sound. OMAR certainly isn't a common Canadian first name <grin>
>Rose


 
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o''deurves
Guest
Posts: n/a

 
      11-22-2009
My bank's call centre staff often introduce themselves in south asian accents
but with faintly antique and decidely non-Indian/Pakistani names like
'Rosemary' or 'Terence'.So maybe 'OMAR' too has an impossibly difficult name.

I suppose it makes life easier but it makes for a somewhat bizarre
conversation that is, for me, uncomfortably anglo-centric.

"RoseW" wrote:

> I didn't know the words used after A,B,C,D,E...now I do <grin>
> so its possible I was speaking to someone in a location unknown but it
> wasn't 'easy' to understand the vowels and letters with a high pitch
> sound. OMAR certainly isn't a common Canadian first name <grin>
> Rose
>
> On 2009-11-12 4:49 PM, Carlos wrote:
> > Hi,
> > The use of "I as in India" is technically correct as it is part of the
> > widely used military alphabet, you know, the Alpha, Bravo, Charlie, Delta,
> > Echo, Foxtrot, Golf, Hotel, India, Lima and so on.
> >
> > Carlos
> >
> > "RoseW" wrote:
> >
> >> Thought I'd share my morning 'activation' experience with the second
> >> machine's Win7

> <snip>
> >> Initially,at the general help and support I thought I had someone from
> >> the French speaking part of Canada but when she spelled out items and
> >> used India for the letter I my brain lightbulb went on<grin> and she
> >> transferred me to Activation because I came to the end of what her
> >> script held.
> >>
> >> OMAR at Activation was very good. He actually took over the computer
> >> after instructing me to download and run (msdt) EasyAccess. I was given
> >> a password and then instructed to enter the product code. INSTANT
> >> activation. There was no reprimand for having had a 'clean install'.

> <snip>
> >> Rose
> >> .
> >>

>
> .
>

 
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