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Active Sync 4.1 and VPN

 
 
ms_guy99@hotmail.com
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      06-14-2006
I am using Active Sync 4.1 and Outlook 2003. I am using my company's
laptop so uninstalling/installing Outlook was not an option. I do think
the error (Support Code 85010014) is appearing b/c I am trying to sync
while Outlook is off-line. Common sense says just put it on-line. Tried
that! My Outlook will only work online when our VPN is connected but is
appears that Active Sync and our VPN are not compatible. Connect device
- VPN gets disconnected. Connect VPN - then device is no longer
connected. Our VPN is by Nortel. Any suggestions??
I am trying to sync via USB since I can not use IR or BT.

Thanks.



 
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Chris De Herrera
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      06-14-2006
Hi,
You are in a catch-22. The VPN software is configured so you cannot have a
secondary network connection to the Windows Mobile device so it won't allow
you to connect at the same time to th VPN. This is done for security
reasons.

I suggest that you contact your network administrator regarding how to
resolve this policy issue.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm


<> wrote in message
news:...
>I am using Active Sync 4.1 and Outlook 2003. I am using my company's
> laptop so uninstalling/installing Outlook was not an option. I do think
> the error (Support Code 85010014) is appearing b/c I am trying to sync
> while Outlook is off-line. Common sense says just put it on-line. Tried
> that! My Outlook will only work online when our VPN is connected but is
> appears that Active Sync and our VPN are not compatible. Connect device
> - VPN gets disconnected. Connect VPN - then device is no longer
> connected. Our VPN is by Nortel. Any suggestions??
> I am trying to sync via USB since I can not use IR or BT.
>
> Thanks.
>
>
>



 
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Trent Helms
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      06-14-2006
Hi Chris, I've been experiencing a very similar issue. I access our
company's network via the Cisco VPN 4.05. It is set to allow me to use
other LAN resources so I can access other PC's while connected.

I get hangs, intermittent drops and sometimes the syncs do work. The
biggest issue seems to be when I take out and put back into the cradle it
does not connect.

I've tried all the other tips (on your site too) and nothing has worked
really well.

I read that the 4.2 beta, which I'm on, addressed some VPN client issues.
Is the team still working in that area? I encourage to keep working for the
root cause and look forward to seeing improvements in the next release.
Soon?

Best Regards,

Trent Helms

"Chris De Herrera" wrote:

> Hi,
> You are in a catch-22. The VPN software is configured so you cannot have a
> secondary network connection to the Windows Mobile device so it won't allow
> you to connect at the same time to th VPN. This is done for security
> reasons.
>
> I suggest that you contact your network administrator regarding how to
> resolve this policy issue.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
>
>
> <> wrote in message
> news:...
> >I am using Active Sync 4.1 and Outlook 2003. I am using my company's
> > laptop so uninstalling/installing Outlook was not an option. I do think
> > the error (Support Code 85010014) is appearing b/c I am trying to sync
> > while Outlook is off-line. Common sense says just put it on-line. Tried
> > that! My Outlook will only work online when our VPN is connected but is
> > appears that Active Sync and our VPN are not compatible. Connect device
> > - VPN gets disconnected. Connect VPN - then device is no longer
> > connected. Our VPN is by Nortel. Any suggestions??
> > I am trying to sync via USB since I can not use IR or BT.
> >
> > Thanks.
> >
> >
> >

>
>
>

 
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