active sync on exchange server and blackberry problems

Hello,
We have Exchange Server with MS Active Sync set-up and I am unable to set-up
my Blackberry to sync calendar and task items. Emails work using the Outlook
Web Access. The Blackberry comes with a primary email account provided by
AT&T. Do I have to delete it in order to have my exchange email set as
primary? Please help me make this work.
Thank you,

Marineta <> wrote:
> Hello,
> We have Exchange Server with MS Active Sync set-up and I am unable to
> set-up my Blackberry to sync calendar and task items. Emails work
> using the Outlook Web Access. The Blackberry comes with a primary
> email account provided by AT&T. Do I have to delete it in order to
> have my exchange email set as primary? Please help me make this work.
> Thank you,
>
>

Well, you're sort of out of luck here. Blackberries don't use ActiveSync.
You won't get the full wireless syncing people expect from a Blackberry
unless you have Blackberry Server. That said, you might talk to your IT
people - there's a free single-user license included with the first BB in
the organization for Blackberry Professional Server Express. See
http://www.blackberry.com/select/pro.../express.shtml for info. Any
additional Blackberries would require a CAL (those are about $90) and I
forget how many it supports maximum. You will need your provider (ATT) to
first "provision the handheld for Enterprise activation."

What you're using now is BIS (Blackberry Internet Services) - it talks to
OWA. It doesn't sync calendar/contacts/tasks, though. And it does suck, just
not as much as the desktop redirector and "forwards" suck. If you aren't
going to use Blackberry server, don't use a Blackberry - get an ActiveSync
capable device.