activesync 4.1 and 2 devices plus restore from backup of old broken device

Two questions:

I have just bought an HP iPAQ rx 1950 pda and I also have a SPV 550
smartphone. My old PDA was a Dell AximX5. I sync with Outlook 2000 as I
have Office 2000 SBE. My operating system is XP Home. With my previous
version of Actviesync 3.7.1 I could sync both my Axim and my smartphone and
change them around one after the other. I had to upgrade activesync to 4.1
for the iPAQ. Now i can sync the iPAQ then the phone but if I change back
again to the pda it just says 'connecting' but doesn't connect. I have to
shut down the PC and restart in order to sync it again. Is there any way to
avoid this?

Also when my Axim died I had a back up of it made from activesync 3.7.1
which contained files that are nowhere else but I don't know where the back
up file was kept on the PC . How do I find them again? I can't restore
because the Axim is not working at all and lost all its files. Surely there
must be a way to find the back up and retrieve the files ?

Thanks!
Caroline

On Sat, 27 May 2006 07:53:18 +0100, "Caroline K" <>
wrote:

>Two questions:
>
>I have just bought an HP iPAQ rx 1950 pda and I also have a SPV 550
>smartphone. My old PDA was a Dell AximX5. I sync with Outlook 2000 as I
>have Office 2000 SBE. My operating system is XP Home. With my previous
>version of Actviesync 3.7.1 I could sync both my Axim and my smartphone and
>change them around one after the other. I had to upgrade activesync to 4.1
>for the iPAQ. Now i can sync the iPAQ then the phone but if I change back
>again to the pda it just says 'connecting' but doesn't connect. I have to
>shut down the PC and restart in order to sync it again. Is there any way to
>avoid this?

Can you still connect the phone after you've disconnected it? Are you
running any firewall software at all?

>Also when my Axim died I had a back up of it made from activesync 3.7.1
>which contained files that are nowhere else but I don't know where the back
>up file was kept on the PC . How do I find them again? I can't restore
>because the Axim is not working at all and lost all its files. Surely there
>must be a way to find the back up and retrieve the files ?

ActiveSync 4 does not contain any backup mechanism. Take a look at
STGViewer (http://www.pocketgear.com/software_detail.asp?id=2024) to
extract the files. The backup files are located in the C:\Documents
and Settings\<username>\Application Data\Microsoft\ActiveSync\Profiles
directory IIRC.

--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

I am running the XP firewall. I can connect the phone again and sync that
again after I've disconnected it but not the iPAQ after I have syncd the
phone.

thanks for the info re the back up I will check that out

Caroline

"Rob Borek" <> wrote in message
news:...
> On Sat, 27 May 2006 07:53:18 +0100, "Caroline K" <>
> wrote:
>
>>Two questions:
>>
>>I have just bought an HP iPAQ rx 1950 pda and I also have a SPV 550
>>smartphone. My old PDA was a Dell AximX5. I sync with Outlook 2000 as
>>I
>>have Office 2000 SBE. My operating system is XP Home. With my previous
>>version of Actviesync 3.7.1 I could sync both my Axim and my smartphone
>>and
>>change them around one after the other. I had to upgrade activesync to 4.1
>>for the iPAQ. Now i can sync the iPAQ then the phone but if I change back
>>again to the pda it just says 'connecting' but doesn't connect. I have to
>>shut down the PC and restart in order to sync it again. Is there any way
>>to
>>avoid this?
>
> Can you still connect the phone after you've disconnected it? Are you
> running any firewall software at all?
>
>>Also when my Axim died I had a back up of it made from activesync 3.7.1
>>which contained files that are nowhere else but I don't know where the
>>back
>>up file was kept on the PC . How do I find them again? I can't restore
>>because the Axim is not working at all and lost all its files. Surely
>>there
>>must be a way to find the back up and retrieve the files ?
>
> ActiveSync 4 does not contain any backup mechanism. Take a look at
> STGViewer (http://www.pocketgear.com/software_detail.asp?id=2024) to
> extract the files. The backup files are located in the C:\Documents
> and Settings\<username>\Application Data\Microsoft\ActiveSync\Profiles
> directory IIRC.
>
> --
> Rob Borek
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

I am running the XP firewall. I can connect the phone again and sync that
again after I've disconnected it but not the iPAQ after I have syncd the
phone.

thanks for the info re the back up I will check that out

Caroline

"Rob Borek" <> wrote in message
news:...
> On Sat, 27 May 2006 07:53:18 +0100, "Caroline K" <>
> wrote:
>
>>Two questions:
>>
>>I have just bought an HP iPAQ rx 1950 pda and I also have a SPV 550
>>smartphone. My old PDA was a Dell AximX5. I sync with Outlook 2000 as
>>I
>>have Office 2000 SBE. My operating system is XP Home. With my previous
>>version of Actviesync 3.7.1 I could sync both my Axim and my smartphone
>>and
>>change them around one after the other. I had to upgrade activesync to 4.1
>>for the iPAQ. Now i can sync the iPAQ then the phone but if I change back
>>again to the pda it just says 'connecting' but doesn't connect. I have to
>>shut down the PC and restart in order to sync it again. Is there any way
>>to
>>avoid this?
>
> Can you still connect the phone after you've disconnected it? Are you
> running any firewall software at all?
>
>>Also when my Axim died I had a back up of it made from activesync 3.7.1
>>which contained files that are nowhere else but I don't know where the
>>back
>>up file was kept on the PC . How do I find them again? I can't restore
>>because the Axim is not working at all and lost all its files. Surely
>>there
>>must be a way to find the back up and retrieve the files ?
>
> ActiveSync 4 does not contain any backup mechanism. Take a look at
> STGViewer (http://www.pocketgear.com/software_detail.asp?id=2024) to
> extract the files. The backup files are located in the C:\Documents
> and Settings\<username>\Application Data\Microsoft\ActiveSync\Profiles
> directory IIRC.
>
> --
> Rob Borek
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

On Sat, 27 May 2006 23:40:14 +0100, "Caroline K" <>
wrote:

>I am running the XP firewall. I can connect the phone again and sync that
>again after I've disconnected it but not the iPAQ after I have syncd the
>phone.

Can you reconnect the iPAQ again after you've disconnected, if you
don't connect the phone first?

--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Yes I can, that works fine. It's only when I sync the phone in between
Caroline


"Rob Borek" <> wrote in message
news:...
> On Sat, 27 May 2006 23:40:14 +0100, "Caroline K" <>
> wrote:
>
>>I am running the XP firewall. I can connect the phone again and sync that
>>again after I've disconnected it but not the iPAQ after I have syncd the
>>phone.
>
> Can you reconnect the iPAQ again after you've disconnected, if you
> don't connect the phone first?
>
> --
> Rob Borek
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

On Sun, 28 May 2006 17:10:27 +0100, "Caroline K" <>
wrote:

>Yes I can, that works fine. It's only when I sync the phone in between
>Caroline

Weird... it seems like it's switching to the old engine, then won't
switch back. Can you try killing ActiveSync
(http://www.gpcarreon.com/?p=378) then restart it and see if it'll
sync after that.

--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Yes, and from the website you give here he uses a SPV C550 as his demo so
maybe that's the problem (which it wasn't on the previous version of
activesync). If that was the case would Microsoft produce a patch? I can't
get the program to download though, it keeps telling me the session is
invalid. I have never tried to download from a file sharing site so maybe I
am doing something wrong? Maybe it would work better on broadband I could
try at work later in the week, I am still on dial up at home (though not for
much longer)
Caroline


"Rob Borek" <> wrote in message
news:...
> On Sun, 28 May 2006 17:10:27 +0100, "Caroline K" <>
> wrote:
>
>>Yes I can, that works fine. It's only when I sync the phone in between
>>Caroline
>
> Weird... it seems like it's switching to the old engine, then won't
> switch back. Can you try killing ActiveSync
> (http://www.gpcarreon.com/?p=378) then restart it and see if it'll
> sync after that.
>
> --
> Rob Borek
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

I have downloaded the programme by broadband and installed it and it works
perfectly.

Thanks for all your help
Caroline


"Caroline K" <> wrote in message
news:%...
> Yes, and from the website you give here he uses a SPV C550 as his demo so
> maybe that's the problem (which it wasn't on the previous version of
> activesync). If that was the case would Microsoft produce a patch? I
> can't get the program to download though, it keeps telling me the session
> is invalid. I have never tried to download from a file sharing site so
> maybe I am doing something wrong? Maybe it would work better on broadband
> I could try at work later in the week, I am still on dial up at home
> (though not for much longer)
> Caroline
>
>
> "Rob Borek" <> wrote in message
> news:...
>> On Sun, 28 May 2006 17:10:27 +0100, "Caroline K" <>
>> wrote:
>>
>>>Yes I can, that works fine. It's only when I sync the phone in between
>>>Caroline
>>
>> Weird... it seems like it's switching to the old engine, then won't
>> switch back. Can you try killing ActiveSync
>> (http://www.gpcarreon.com/?p=378) then restart it and see if it'll
>> sync after that.
>>
>> --
>> Rob Borek
>> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
>> Please place all replies into the newsgroup so that others can benefit.
>
>