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Activesync 4.1 and imate JasJar connection issues

 
 
Justin Prewett
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      04-05-2006
I have an imate JasJar WM5 with activesync 4.1 and it will not sync with the
USB cable...

the laptop was reloaded 2 weeks ago (due to previous PDA and Outlook issues)
and has been working fine since the reload...
now all of a sudden it will not sync... nothing has changed. windows xp sp 2
standard settings, firewall..

I have checked everything as noted.. anti-virus, firewall, outlook pst
etc...

here are the extracts from the log.

*** What is going on with activesync 4.1... we also have an O2 XDA which has
issues with connecting on another system as well.

04/05/2006 07:41:29.613 **************** Logging Started ****************
04/05/2006 07:41:29.613 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe p(2000)
04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
CRAPISocket::WaitForDataToRecv : hr = 0x80072745 - rapisock.cpp(413)
04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072745 - rapisock.cpp(498)
04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
CRAPISocket::ReceiveBuffer : hr = 0x80072745 - rapisock.cpp(690)
04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
CRAPIPacket::ReadPacket : hr = 0x80072745 - rapiconnection.cpp(620)
04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
CRAPIDevicePrivate::HandlePackets : hr = 0x80072745 -
RAPIDevicePriv.cpp(443)
04/05/2006 07:42:21.637 p(1512) t(2304) TraceToFile -> ERROR in
CRAPIDevicePrivate::RequestSessionSocketFromDevice : hr = 0x800704b1 -
RAPIDevicePriv.cpp(1074)
04/05/2006 07:42:21.637 p(1512) t(2304) TraceToFile -> ERROR in
CRAPIDevicePrivate::CreateSessionSocket : hr = 0x800704b1 -
RAPIDevicePriv.cpp(1746)
04/05/2006 07:42:21.637 p(2000) t(204) TraceToFile -> ERROR in
CRAPIDevice::CreateSession : hr = 0x800704b1 - RAPIDevice.cpp(433)
04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
CRAPIDevicePrivate:eviceThread : hr = 0x80072745 - RAPIDevicePriv.cpp(663)
04/05/2006 07:42:28.117 **************** Logging Stopped ****************


 
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Paul G. Tobey [eMVP]
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Posts: n/a

 
      04-05-2006
I'm not an AS log expert, but based on that, I'd verify that you haven't
changed *any* network software on your PC. The error code 0x80072745
indicates "An established connection was aborted by the software in your
host machine. " That suggests to me that a VPN, firewall, virus scanner, or
something of that nature is interfering with network connections that AS
uses.

Paul T.

"Justin Prewett" <> wrote in message
news:e0v8bu$gar$...
>I have an imate JasJar WM5 with activesync 4.1 and it will not sync with
>the USB cable...
>
> the laptop was reloaded 2 weeks ago (due to previous PDA and Outlook
> issues) and has been working fine since the reload...
> now all of a sudden it will not sync... nothing has changed. windows xp sp
> 2 standard settings, firewall..
>
> I have checked everything as noted.. anti-virus, firewall, outlook pst
> etc...
>
> here are the extracts from the log.
>
> *** What is going on with activesync 4.1... we also have an O2 XDA which
> has issues with connecting on another system as well.
>
> 04/05/2006 07:41:29.613 **************** Logging Started ****************
> 04/05/2006 07:41:29.613 Process C:\Program Files\Microsoft
> ActiveSync\WCESMgr.exe p(2000)
> 04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
> CRAPISocket::WaitForDataToRecv : hr = 0x80072745 - rapisock.cpp(413)
> 04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072745 - rapisock.cpp(498)
> 04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBuffer : hr = 0x80072745 - rapisock.cpp(690)
> 04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
> CRAPIPacket::ReadPacket : hr = 0x80072745 - rapiconnection.cpp(620)
> 04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
> CRAPIDevicePrivate::HandlePackets : hr = 0x80072745 -
> RAPIDevicePriv.cpp(443)
> 04/05/2006 07:42:21.637 p(1512) t(2304) TraceToFile -> ERROR in
> CRAPIDevicePrivate::RequestSessionSocketFromDevice : hr = 0x800704b1 -
> RAPIDevicePriv.cpp(1074)
> 04/05/2006 07:42:21.637 p(1512) t(2304) TraceToFile -> ERROR in
> CRAPIDevicePrivate::CreateSessionSocket : hr = 0x800704b1 -
> RAPIDevicePriv.cpp(1746)
> 04/05/2006 07:42:21.637 p(2000) t(204) TraceToFile -> ERROR in
> CRAPIDevice::CreateSession : hr = 0x800704b1 - RAPIDevice.cpp(433)
> 04/05/2006 07:42:21.637 p(1512) t(1780) TraceToFile -> ERROR in
> CRAPIDevicePrivate:eviceThread : hr = 0x80072745 -
> RAPIDevicePriv.cpp(663)
> 04/05/2006 07:42:28.117 **************** Logging Stopped ****************
>



 
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