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Activesync 4.1 erases contacts instead of saving

 
 
AK
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      09-02-2006
I'm new to ActiveSync and can't figure out how to do the following:
-How could I upload the contacts in my desktop to the pocket PC? In my
test, I have the two contact databases synchronized and I deleted one
contact in the Pocket PC. During the following synchronization, the contact
disappeared from the desktop instead of reappearing in the Pocket PC (want
to use desktop as repository for backup file).

In essence: How do I control which is the source (Pocket or desktop PC)
before synchronizing ?

thanks!


 
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Juggs Ravalia \(MS\)
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      09-03-2006
By Default - during synchronization, Deletes always Win. So if you delete
an item on one side
of the partnership, it will get deleted from the other side after a
successful synchronization regardless of which is the source.

In your case, it seems like you deleted some items and after the sync
session - the Delete won causing some of the items to be deleted.

Juggs Ravalia [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights.





"AK" <> wrote in message
news:...
> I'm new to ActiveSync and can't figure out how to do the following:
> -How could I upload the contacts in my desktop to the pocket PC? In my
> test, I have the two contact databases synchronized and I deleted one
> contact in the Pocket PC. During the following synchronization, the
> contact disappeared from the desktop instead of reappearing in the Pocket
> PC (want to use desktop as repository for backup file).
>
> In essence: How do I control which is the source (Pocket or desktop PC)
> before synchronizing ?
>
> thanks!
>



 
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AK
Guest
Posts: n/a

 
      09-03-2006
Thanks very much for the answer. If this is the case (and I agree it is
because it had happened to me), I cannot trust AS to recover my contacts if
the memory of my Pocket PC get erased. In fact, synchronization would erase
also the contacts in my desktop! How is it possible that AS cannot help in
doing backup/ restore of contact data?





"Juggs Ravalia (MS)" <> wrote in message
news:...
> By Default - during synchronization, Deletes always Win. So if you delete
> an item on one side
> of the partnership, it will get deleted from the other side after a
> successful synchronization regardless of which is the source.
>
> In your case, it seems like you deleted some items and after the sync
> session - the Delete won causing some of the items to be deleted.
>
> Juggs Ravalia [MSFT]
>
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>
>
> "AK" <> wrote in message
> news:...
>> I'm new to ActiveSync and can't figure out how to do the following:
>> -How could I upload the contacts in my desktop to the pocket PC? In my
>> test, I have the two contact databases synchronized and I deleted one
>> contact in the Pocket PC. During the following synchronization, the
>> contact disappeared from the desktop instead of reappearing in the Pocket
>> PC (want to use desktop as repository for backup file).
>>
>> In essence: How do I control which is the source (Pocket or desktop PC)
>> before synchronizing ?
>>
>> thanks!
>>

>
>



 
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Sven
Guest
Posts: n/a

 
      09-03-2006
The concept is to synchronize the two databases. Not maintain a backup.
Backups have their own scheme. It is not a matter of winning, it is a
matter of what you changed. You deleted the item, doesn't matter on what
platform. That is what you did, that is what you wanted done, that is what
the sync process reflected to the other platform. If you wanted the record,
why delete it? Any changes made on either platform are reflected on the
other, any additions added. They are synchronized. The only change to that
is if you make a change to a record on both the PPC and PC between syncs.
That is on Bob's record on the PPC you add his birthday, and on the PC you
change his phone number, a change to the same record on each device. That is
a conflict when sync happens, and there is a setting that pre-disposes the
winner, You get to set that. This doesn't negate deletions though.

Now as far as the contents of your PPC getting erased, that will be a
different issue. If it is truly erased, the partnership you have established
is likely gone as well, and when you hook the PPC up, you will be asked if
you want to create a partnership and how you want the data handled. If for
some odd reason all your contacts got deleted on the PPC, I would recommend
deleting the partnership yourself, and re-establishing it.

If you ever do inadvertently delete a record or two on the PPC, just move
that record into a folder on the PC temporarily, sync, and then move it
back. AS doesn't support records in folders, so when you move it back it
will be treated like a new record and copied back to the PPC.

--
Sven
MVP - Mobile Devices
"AK" <> wrote in message
news:...
> Thanks very much for the answer. If this is the case (and I agree it is
> because it had happened to me), I cannot trust AS to recover my contacts
> if the memory of my Pocket PC get erased. In fact, synchronization would
> erase also the contacts in my desktop! How is it possible that AS cannot
> help in doing backup/ restore of contact data?
>
>
>
>
>
> "Juggs Ravalia (MS)" <> wrote in message
> news:...
>> By Default - during synchronization, Deletes always Win. So if you
>> delete an item on one side
>> of the partnership, it will get deleted from the other side after a
>> successful synchronization regardless of which is the source.
>>
>> In your case, it seems like you deleted some items and after the sync
>> session - the Delete won causing some of the items to be deleted.
>>
>> Juggs Ravalia [MSFT]
>>
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>>
>>
>> "AK" <> wrote in message
>> news:...
>>> I'm new to ActiveSync and can't figure out how to do the following:
>>> -How could I upload the contacts in my desktop to the pocket PC? In my
>>> test, I have the two contact databases synchronized and I deleted one
>>> contact in the Pocket PC. During the following synchronization, the
>>> contact disappeared from the desktop instead of reappearing in the
>>> Pocket PC (want to use desktop as repository for backup file).
>>>
>>> In essence: How do I control which is the source (Pocket or desktop PC)
>>> before synchronizing ?
>>>
>>> thanks!
>>>

>>
>>

>
>



 
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