ActiveSync 4 WM5 -- 80070490 Error

Hi,



I've upgraded my iPAQ hx2750 to WM5 using a HP package.



After that I can't sync my calendar. If I uncheck the calendar ActiveSync 4
works ok.



Every time I try to sync having the calendar option selected I just receive
a 80070490 error. Tried to open a ticket with HP but after 4 days still no
answer.



Thanks,

Pedro

Hi,
Have you tried using Detect & Repair of Outlook and then reinstalled
ActiveSync?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

"Pedro Gomes" <> wrote in message
news:%23%...
> Hi,
>
>
>
> I've upgraded my iPAQ hx2750 to WM5 using a HP package.
>
>
>
> After that I can't sync my calendar. If I uncheck the calendar ActiveSync
> 4 works ok.
>
>
>
> Every time I try to sync having the calendar option selected I just
> receive a 80070490 error. Tried to open a ticket with HP but after 4 days
> still no answer.
>
>
>
> Thanks,
>
> Pedro
>
>

Yes.

Runed Detect & Repair and the install dialog cames up. After a wile a Ok
message pops. Reinstalled activeSync but the error is still there.

I've even formated my box and installed everything again but still can't
sync the calendar

Pedro Gomes

"Chris De Herrera" <> wrote in message
news:...
> Hi,
> Have you tried using Detect & Repair of Outlook and then reinstalled
> ActiveSync?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> "Pedro Gomes" <> wrote in message
> news:%23%...
>> Hi,
>>
>>
>>
>> I've upgraded my iPAQ hx2750 to WM5 using a HP package.
>>
>>
>>
>> After that I can't sync my calendar. If I uncheck the calendar ActiveSync
>> 4 works ok.
>>
>>
>>
>> Every time I try to sync having the calendar option selected I just
>> receive a 80070490 error. Tried to open a ticket with HP but after 4 days
>> still no answer.
>>
>>
>>
>> Thanks,
>>
>> Pedro
>>
>>
>
>

I suspect that one of the calendar items is having an issue in syncing. To
isolate the one, I would create a new folder and move all of the calendar
items into it. Then move a group at a time back into the calendar folder and
sync them to your device until an error occurs.



--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.





"Pedro Gomes" <> wrote in message
news:%23%...
> Hi,
>
>
>
> I've upgraded my iPAQ hx2750 to WM5 using a HP package.
>
>
>
> After that I can't sync my calendar. If I uncheck the calendar ActiveSync
> 4 works ok.
>
>
>
> Every time I try to sync having the calendar option selected I just
> receive a 80070490 error. Tried to open a ticket with HP but after 4 days
> still no answer.
>
>
>
> Thanks,
>
> Pedro
>
>

Carl,

Thanks for you answer. The thing is that i don't have any calendar entry in
the PDA.

I've upgraded to ActiveSync 4.1 and the problem continues.

Pedro

"Carl Wolz [MSFT]" <> wrote in message
news:...
>I suspect that one of the calendar items is having an issue in syncing. To
>isolate the one, I would create a new folder and move all of the calendar
>items into it. Then move a group at a time back into the calendar folder
>and sync them to your device until an error occurs.
>
>
>
> --
> Carl Wolz [MSFT]
> This Posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
>
>
> "Pedro Gomes" <> wrote in message
> news:%23%...
>> Hi,
>>
>>
>>
>> I've upgraded my iPAQ hx2750 to WM5 using a HP package.
>>
>>
>>
>> After that I can't sync my calendar. If I uncheck the calendar ActiveSync
>> 4 works ok.
>>
>>
>>
>> Every time I try to sync having the calendar option selected I just
>> receive a 80070490 error. Tried to open a ticket with HP but after 4 days
>> still no answer.
>>
>>
>>
>> Thanks,
>>
>> Pedro
>>
>>
>
>

Sorry, I was implying, to do this on the desktop.

--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.


"Pedro Gomes" <> wrote in message
news:%...
> Carl,
>
> Thanks for you answer. The thing is that i don't have any calendar entry
> in the PDA.
>
> I've upgraded to ActiveSync 4.1 and the problem continues.
>
> Pedro
>
> "Carl Wolz [MSFT]" <> wrote in message
> news:...
>>I suspect that one of the calendar items is having an issue in syncing. To
>>isolate the one, I would create a new folder and move all of the calendar
>>items into it. Then move a group at a time back into the calendar folder
>>and sync them to your device until an error occurs.
>>
>>
>>
>> --
>> Carl Wolz [MSFT]
>> This Posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>>
>>
>> "Pedro Gomes" <> wrote in message
>> news:%23%...
>>> Hi,
>>>
>>>
>>>
>>> I've upgraded my iPAQ hx2750 to WM5 using a HP package.
>>>
>>>
>>>
>>> After that I can't sync my calendar. If I uncheck the calendar
>>> ActiveSync 4 works ok.
>>>
>>>
>>>
>>> Every time I try to sync having the calendar option selected I just
>>> receive a 80070490 error. Tried to open a ticket with HP but after 4
>>> days still no answer.
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Pedro
>>>
>>>
>>
>>
>
>

Dear Pedro:

This calendar synchronization problem ( support code: 80070490 ) is a known
issue with HP Support. It's seems that only HP Ipaq 2750 upgraded to WM 5.0
have this problem. Not all but some off theme. The problem is happening on
both versions of Activesync 4.0 and 4.1.
We found out that resetting the 2750 after the WM 5.0 update is not going
well on some machine’s. Then most people do a reset on the 2750 by pressing
I-task and Calendar button together with the styles reset button. This is
indeed a COLD reset, but NOT a CLEAN COLD reset like the machine shout do
after upgrading to WM 5.0.
You only do a hard reset in WM 5.0 by pressing 3 key’s and the styles reset
button together for four seconds. The buttons are:
1 calendar
2 messaging
3 on/off
4 Styles reset button

This worked for me, after this reset my 2750 synchronized all appointments,
contacts and all the rest. Only when the appointments database is big (like
more than one year) then the synchronisation will take up some time like 2
hours this is normal and a problem of activesync from Microsoft. After the
first complete synchronisation it is better to synchronise by Bluetooth, this
is faster and acceptable course only chances made are synchronizing.

Hope this will help some people with the same problem I experienced.


"Pedro Gomes" escribió:

> Hi,
>
>
>
> I've upgraded my iPAQ hx2750 to WM5 using a HP package.
>
>
>
> After that I can't sync my calendar. If I uncheck the calendar ActiveSync 4
> works ok.
>
>
>
> Every time I try to sync having the calendar option selected I just receive
> a 80070490 error. Tried to open a ticket with HP but after 4 days still no
> answer.
>
>
>
> Thanks,
>
> Pedro
>
>
>