Hi Chris,
Thanks for the reply.
I am talking about a wide range of issues, that encompasses various physical
devices, all with the latest firmwares, many connecting to an exchange 2003
or exchange 2000 backend wirelessly via the internet. The common
denominator is the activesync architecture.
Problems such as theres no way to "overwrite" a device thats stuck in a rut
(and you cant even modify its settings until a successful sync is done,
which defeatse the purpose as it keeps duplicating, triplicating an exchange
mailbox's contents.) ... youve either got to hardware reset, or wipe your
partnership, setup a dummy local profile on a USB connected PC, get a
successful sync, then delete everythign from outlook to "wipe" the device,
and then reset it up for your wireless or USB sync ... all will run OK for a
period of time until *somethign* upsets it, and then it reverts to its very
time consuming behaviour.
Other gripes are the "conflict resolution" ... and "resolve items". It
basically amoutns to you guessing which one of your 9,000 calendar
appointments is upsetting it, or inbox, or whatever. Resolve items just
goes around in circles, with no information whatsoever, even if set to
"overwrite the device" etc.
I'm just having a gripe that in general thsi application, in its various
forms and versions is shakey at best and is about as reliable and well
thought out as windows ME.
Some quality control needs to be introduced , especially now that activesync
is becoming a widely used part of exchange server backends and "road
warrior" workforces. The general feeling is that its still a technology
emerging, perhaps it needs to be branded "beta"
I'm sure there are workarounds to most situations, it'd be nice if these
applications worked without so much bandaiding and hand holding. (and time).
When mobile activesync works, it is great.
Cheers for the tip on slipstick, im going to check that out now.
Brad.
"Chris De Herrera" <> wrote in message
news:%...
> Hi,
> ActiveSync is only as stable as the quality of combination of the testing
> of the Pocket PC hardware and ActiveSync together that the OEM is
> responsible for testing.
>
> So if you have problems like this you need to contact your Pocket PC OEM
> for assistance. They have signed a contract with Microsoft to provide
> support to you since you bought their product.
>
> Some suggestions on things to try include:
>
> 1. Make sure your Pocket PC is running the latest ROM release from the
> OEM. Each release generally gets more stable.
> 2. Unplug all other USB devices. Do not use a USB hub with the Pocket PC.
> 3. Try just setting up a basic partnership with NO SERVICES selected to
> sync. If it is unstable at this point do not select the options to sync
> with Outlook or you risk duplicates.
> 4. Do not use 3rd party backup routines to backup to flash. Generally
> you must setup a new partnership if you use one and risk other problems
> with e-mail sync.
>
> Also, Slipstick.com has a duplicate remover that can assist you with
> removing duplicates.
>
> BTW when asking for help, you should tell us what device you have, what
> desktop you are using and what desktop OS.
>
> Sincerely,
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> "bpd" <> wrote in message
> news:431d635f$...
>> hi there,
>>
>> I am experimenting with several differeny ways of syncing, and regardless
>> of whether its via USB, or via the internet and using wireless active
>> sync ... i am finding the following behaviours.
>>
>> 1) Activesync completely freezes.
>> 2) Activesync sits at "looking for changes" FOREVER.
>> 3) Activesync creatse duplicate, triplicate, and sometimes quad entries
>> of all that it is syncing.
>>
>> A full reset of the device, a nightmare time cleaning up after,
>> completely resetting up from scratch, and then it goes and does it again,
>> time and time again ... usuaully after something like a lost internet
>> connection causes a dropout, upsetting the activesync process.
>>
>> This software has over the past been criticised repeatedly for this type
>> of behaviour, and it would seem that even the most recent version, in
>> either 3.8 or 4.x variety, is STILL behaving extremely erratically,
>> unprofessionally, and hardly fit for the enterprise.
>>
>> What can be done about this? What IS being doen about this? What is
>> Microsoft doing to realistically make the whole active sync / pocket PC
>> class of device, fit for the enterprise?
>>
>> Cheers,
>>
>> Brad.
>>
>
>
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