ActiveSync error 85010014

Hi all,

I'm using Windows Mobile 5, and just installed ActiveSync 4.1 build 4807.
When I tried to sync with my Outlook 2003, I keep seeing this error
"ActiveSync encountered a problem on the desktop. Support Code:85010014".

The strange thing is, I can sync Notes and Favorites successfully. But not
Calendar, Contacts, Tasks or email.

Can anybody help me?

Thanks a lot!

CQ

Hi,

Are you running Outlook in Cached mode?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


"CQ" <> wrote in message
news:...
> Hi all,
>
> I'm using Windows Mobile 5, and just installed ActiveSync 4.1 build 4807.
> When I tried to sync with my Outlook 2003, I keep seeing this error
> "ActiveSync encountered a problem on the desktop. Support Code:85010014".
>
> The strange thing is, I can sync Notes and Favorites successfully. But not
> Calendar, Contacts, Tasks or email.
>
> Can anybody help me?
>
> Thanks a lot!
>
> CQ
>

Hi,
The error is actually coming from Outlook's API to access data. Try running
Scanpst to fix any errors in the PST file, Detect & Repair of Outlook and
then reinstall ActiveSync.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

"CQ" <> wrote in message
news:...
> Hi all,
>
> I'm using Windows Mobile 5, and just installed ActiveSync 4.1 build 4807.
> When I tried to sync with my Outlook 2003, I keep seeing this error
> "ActiveSync encountered a problem on the desktop. Support Code:85010014".
>
> The strange thing is, I can sync Notes and Favorites successfully. But not
> Calendar, Contacts, Tasks or email.
>
> Can anybody help me?
>
> Thanks a lot!
>
> CQ
>

Hi Raj,

Yes, I am using Outlook in Cached mode. Does it affect anything?

Thanks & Regards,
CQ

"Raj Pillai" <> wrote in message
news:%...
> Hi,
>
> Are you running Outlook in Cached mode?
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> "CQ" <> wrote in message
> news:...
>> Hi all,
>>
>> I'm using Windows Mobile 5, and just installed ActiveSync 4.1 build 4807.
>> When I tried to sync with my Outlook 2003, I keep seeing this error
>> "ActiveSync encountered a problem on the desktop. Support Code:85010014".
>>
>> The strange thing is, I can sync Notes and Favorites successfully. But
>> not Calendar, Contacts, Tasks or email.
>>
>> Can anybody help me?
>>
>> Thanks a lot!
>>
>> CQ
>>
>
>

see whether this helps. Thanks.
http://groups.google.com/group/micro...97f280122f1566

--
Hui Chen [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"CQ" <> wrote in message
news:...
> Hi Raj,
>
> Yes, I am using Outlook in Cached mode. Does it affect anything?
>
> Thanks & Regards,
> CQ
>
> "Raj Pillai" <> wrote in message
> news:%...
> > Hi,
> >
> > Are you running Outlook in Cached mode?
> >
> > --
> > Regards,
> > Raj Pillai
> > Microsoft MVP - Mobile Devices
> > http://www.pocketpcfaq.com/raj
> >
> >
> > "CQ" <> wrote in message
> > news:...
> >> Hi all,
> >>
> >> I'm using Windows Mobile 5, and just installed ActiveSync 4.1 build
4807.
> >> When I tried to sync with my Outlook 2003, I keep seeing this error
> >> "ActiveSync encountered a problem on the desktop. Support
Code:85010014".
> >>
> >> The strange thing is, I can sync Notes and Favorites successfully. But
> >> not Calendar, Contacts, Tasks or email.
> >>
> >> Can anybody help me?
> >>
> >> Thanks a lot!
> >>
> >> CQ
> >>
> >
> >
>
>

Hi Zex,

My experience is similar. My ActiveSync problems happened only after I
upgraded my PDA from Windows Mobile 2003 to 2005. I think if nothing else
works and I become desperate, I will simply downgrade back to Windows Mobile
2003. However, logically this shouldn't be the case, but well....

CQ


"Zex_Suik" <> wrote in message
news: oups.com...
> I'm getting a similar problem. I've tried 3 different computers, one
> with XP pro, one with 2000 pro and one with just 2000. I am trying to
> sync a hx2755 that was just upgraded from 2003Se to Windows Mobile 5.0.
> I've tried 4 different versions of activesync (3.7.1, 3.8, 4.0 and 4.1)
> on all three machines with the same result. "Support Code:80070490"
>
> I tried unchecking everything and creating a partnership and then
> checking everything but same problem.
>
> I have made SOME progress, I can check everything BUT calendar and it
> will sync.
>
> So I can't sync my calendar.
>
> At this point I am uninstalling outlook and reinstalling it to see if
> that makes a difference.
>
> Any thoughts?
>