ActiveSync Guest Issue

Mt device syncs fine the first time. If I remove the device and put back in
the cradle from that point further it is considered as Guest. I can fix it
one sync at a time by the below steps.

Remove the PPC
Then Delete the Partnership
Then insert the PPC
A new Partnership is created and works fine as long as the PPC does not get
removed from the cradle.
Once removed from the cradle the cycle starts over

Remove the PPC and reinsert and AS goes back to Guest. I have tried the
items in the link to troubleshoot AS here
http://www.cewindows.net/faqs/activesync/guest.htm

I even reinstalled SP2 due to the IE issue talked about on the above site.

Any ideas?

On Wed, 9 Feb 2005 21:06:02 -0500, "Jeff" <>
wrote:

>Mt device syncs fine the first time. If I remove the device and put back in
>the cradle from that point further it is considered as Guest. I can fix it
>one sync at a time by the below steps.
>
>Remove the PPC
>Then Delete the Partnership
>Then insert the PPC
>A new Partnership is created and works fine as long as the PPC does not get
>removed from the cradle.
>Once removed from the cradle the cycle starts over
>
>Remove the PPC and reinsert and AS goes back to Guest. I have tried the
>items in the link to troubleshoot AS here
>http://www.cewindows.net/faqs/activesync/guest.htm
>
>I even reinstalled SP2 due to the IE issue talked about on the above site.
>
>Any ideas?

Which version of ActiveSync are you using? Have you tried reinstalling
ActiveSync? Which device are you using?

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Hi,
Have you tried a hard reset of the Pocket PC? You will lose all your data.
Also, are you logged in as an Administrator on the PC? This is required to
write the registry settings when you setup a partnership.

Also, keep in mind that you can call the Pocket PC OEM for assistance with
ActiveSync.


--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

"Jeff" <> wrote in message
news:...
> Mt device syncs fine the first time. If I remove the device and put back
> in the cradle from that point further it is considered as Guest. I can fix
> it one sync at a time by the below steps.
>
> Remove the PPC
> Then Delete the Partnership
> Then insert the PPC
> A new Partnership is created and works fine as long as the PPC does not
> get
> removed from the cradle.
> Once removed from the cradle the cycle starts over
>
> Remove the PPC and reinsert and AS goes back to Guest. I have tried the
> items in the link to troubleshoot AS here
> http://www.cewindows.net/faqs/activesync/guest.htm
>
> I even reinstalled SP2 due to the IE issue talked about on the above site.
>
> Any ideas?
>
>
>

3.8 ActiveSync.
Audiovox 6600
Reinstalled several times


"Rob Borek [MS MVP]" <> wrote in message
news:...
> On Wed, 9 Feb 2005 21:06:02 -0500, "Jeff" <>
> wrote:
>
>>Mt device syncs fine the first time. If I remove the device and put back
>>in
>>the cradle from that point further it is considered as Guest. I can fix it
>>one sync at a time by the below steps.
>>
>>Remove the PPC
>>Then Delete the Partnership
>>Then insert the PPC
>>A new Partnership is created and works fine as long as the PPC does not
>>get
>>removed from the cradle.
>>Once removed from the cradle the cycle starts over
>>
>>Remove the PPC and reinsert and AS goes back to Guest. I have tried the
>>items in the link to troubleshoot AS here
>>http://www.cewindows.net/faqs/activesync/guest.htm
>>
>>I even reinstalled SP2 due to the IE issue talked about on the above site.
>>
>>Any ideas?
>
> Which version of ActiveSync are you using? Have you tried reinstalling
> ActiveSync? Which device are you using?
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Hard Reset several times and sft resets
I have Admin rights
Verizon is at a loss to help me.


"Chris De Herrera" <> wrote in message
news:...
> Hi,
> Have you tried a hard reset of the Pocket PC? You will lose all your
> data. Also, are you logged in as an Administrator on the PC? This is
> required to write the registry settings when you setup a partnership.
>
> Also, keep in mind that you can call the Pocket PC OEM for assistance with
> ActiveSync.
>
>
> --
> Chris De Herrera
> http://www.cewindows.net
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> "Jeff" <> wrote in message
> news:...
>> Mt device syncs fine the first time. If I remove the device and put back
>> in the cradle from that point further it is considered as Guest. I can
>> fix it one sync at a time by the below steps.
>>
>> Remove the PPC
>> Then Delete the Partnership
>> Then insert the PPC
>> A new Partnership is created and works fine as long as the PPC does not
>> get
>> removed from the cradle.
>> Once removed from the cradle the cycle starts over
>>
>> Remove the PPC and reinsert and AS goes back to Guest. I have tried the
>> items in the link to troubleshoot AS here
>> http://www.cewindows.net/faqs/activesync/guest.htm
>>
>> I even reinstalled SP2 due to the IE issue talked about on the above
>> site.
>>
>> Any ideas?
>>
>>
>>
>
>

Hi Jeff,

Try registering MSXML3.DLL and MSXML.DLL.

To register these dlls, doing the following:

On your computer, click Start, Run and type:

regsvr32 msxml3.dll

You should receive a message stating that the registration succeeded.
Repeat the step and register the other dll as well. Type -

regsvr32 msxml.dll

Restart the computer and attempt to synchronize.
--
Regards,
Raj Pillai
http://www.cewindows.net/raj


"Jeff" <> wrote in message
news:...
> Mt device syncs fine the first time. If I remove the device and put back
> in the cradle from that point further it is considered as Guest. I can fix
> it one sync at a time by the below steps.
>
> Remove the PPC
> Then Delete the Partnership
> Then insert the PPC
> A new Partnership is created and works fine as long as the PPC does not
> get
> removed from the cradle.
> Once removed from the cradle the cycle starts over
>
> Remove the PPC and reinsert and AS goes back to Guest. I have tried the
> items in the link to troubleshoot AS here
> http://www.cewindows.net/faqs/activesync/guest.htm
>
> I even reinstalled SP2 due to the IE issue talked about on the above site.
>
> Any ideas?
>
>
>

Wow that worked....

Thanks Jeff

"Raj Pillai" <> wrote in message
news:uITB$...
> Hi Jeff,
>
> Try registering MSXML3.DLL and MSXML.DLL.
>
> To register these dlls, doing the following:
>
> On your computer, click Start, Run and type:
>
> regsvr32 msxml3.dll
>
> You should receive a message stating that the registration succeeded.
> Repeat the step and register the other dll as well. Type -
>
> regsvr32 msxml.dll
>
> Restart the computer and attempt to synchronize.
> --
> Regards,
> Raj Pillai
> http://www.cewindows.net/raj
>
>
> "Jeff" <> wrote in message
> news:...
>> Mt device syncs fine the first time. If I remove the device and put back
>> in the cradle from that point further it is considered as Guest. I can
>> fix
>> it one sync at a time by the below steps.
>>
>> Remove the PPC
>> Then Delete the Partnership
>> Then insert the PPC
>> A new Partnership is created and works fine as long as the PPC does not
>> get
>> removed from the cradle.
>> Once removed from the cradle the cycle starts over
>>
>> Remove the PPC and reinsert and AS goes back to Guest. I have tried the
>> items in the link to troubleshoot AS here
>> http://www.cewindows.net/faqs/activesync/guest.htm
>>
>> I even reinstalled SP2 due to the IE issue talked about on the above
>> site.
>>
>> Any ideas?
>>
>>
>>
>
>
>
>