ActiveSync Help Please

Having a few problems getting ActiveSync to work.

Using an old iPAQ 3630, serial cradle connected to COM1.

Host PC runs Windows XP Professional + SP2.

Installed ActiveSync 3.8. Several times!

I think the problem is at the PC end.


CONNECTION INITIATED FROM PC

On the PC...

From ActiveSync, File, Get Connected, Next.

On the iPAQ...

Connect To dialog.
115200 Default
Status: Connecting to Host
Status: Connecting to Host, Retry 3
Status: Connecting to Host, Retry 4

On the PC...

ActiveSync says

"No Partnerships, Not connected".

Occasionally iPAQ shows an error...

"Communications Error

Cannot start communications with the desktop computer. Winsock services
could not start due to a critical error (Error %d). Please reconnect
your device, If the problem persists, see the Troubleshooting section
of the Microsoft ActiveSync Help."


CONNECTION INITIATED FROM IPAQ

i.e. by powering on and then inserting in cradle or vice versa.

On the iPAQ...

Connect To dialog.
115200 Default.
Status: Device Connected.

On the PC...

ActiveSync says "Connecting", then "Not connected" after about 45 seconds.

ActiveSync says "No Partnerships, Not connected".


On the iPAQ...

iPAQ shows an Error

"Connection Dropped

Connection has been dropped. Try reconnecting your device. If the
problem persists check your serial cable and any user name, password or
domain that you are providing. See ActiveSync Troubleshooter in
Microsoft ActiveSync Help for further information."

Tried soft resets on the iPAQ, reinstalling ActiveSync.

What should I try next?

Nick

Hi,
Check to make sure that ActiveSync is authorized to operate through the
firewall in XP SP2.


--
Chris De Herrera
http://www.pocketpcfaq.com
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"Nick" <> wrote in message
news:4353c1e5$0$89157$ eenews.net...
> Having a few problems getting ActiveSync to work.
>
> Using an old iPAQ 3630, serial cradle connected to COM1.
>
> Host PC runs Windows XP Professional + SP2.
>
> Installed ActiveSync 3.8. Several times!
>
> I think the problem is at the PC end.
>
>
> CONNECTION INITIATED FROM PC
>
> On the PC...
>
> From ActiveSync, File, Get Connected, Next.
>
> On the iPAQ...
>
> Connect To dialog.
> 115200 Default
> Status: Connecting to Host
> Status: Connecting to Host, Retry 3
> Status: Connecting to Host, Retry 4
>
> On the PC...
>
> ActiveSync says
>
> "No Partnerships, Not connected".
>
> Occasionally iPAQ shows an error...
>
> "Communications Error
>
> Cannot start communications with the desktop computer. Winsock services
> could not start due to a critical error (Error %d). Please reconnect your
> device, If the problem persists, see the Troubleshooting section of the
> Microsoft ActiveSync Help."
>
>
> CONNECTION INITIATED FROM IPAQ
>
> i.e. by powering on and then inserting in cradle or vice versa.
>
> On the iPAQ...
>
> Connect To dialog.
> 115200 Default.
> Status: Device Connected.
>
> On the PC...
>
> ActiveSync says "Connecting", then "Not connected" after about 45 seconds.
>
> ActiveSync says "No Partnerships, Not connected".
>
>
> On the iPAQ...
>
> iPAQ shows an Error
>
> "Connection Dropped
>
> Connection has been dropped. Try reconnecting your device. If the
> problem persists check your serial cable and any user name, password or
> domain that you are providing. See ActiveSync Troubleshooter in Microsoft
> ActiveSync Help for further information."
>
> Tried soft resets on the iPAQ, reinstalling ActiveSync.
>
> What should I try next?
>
> Nick

Chris De Herrera wrote:
> Hi,
> Check to make sure that ActiveSync is authorized to operate through the
> firewall in XP SP2.
>
>
Chris,

The Windows firewall is already turned off. Is there anything else I
should check?

Nick

Chris De Herrera wrote:
> Hi,
> Check to make sure that ActiveSync is authorized to operate through the
> firewall in XP SP2.
>
>
Chris,

just installed ActiveSync on another machine also running Windows XP
Professional + SP2.

The setup already excepted the ActiveSync Application and the ActiveSync
Connection Manager.

Identical results to the first machine.

Is this version of ActiveSync compatible with the configuration of the iPAQ?

Asset Viewer shows...

Version
- Product Revision Level: 1.0
- ROM Date: 10/31/02
- ROM Revision: 2.20.04 ENG
- OS Version: 3.0

Shall I try a Windows 2000 machine?

Nick