ActiveSync Killing Outlook Appointments Again!

Background:

Using Windows XP Pro SP1 (with all updates), Office 2003, and ActiveSync
3.8. I use AS to sync with two WM2003 devices, a Windows Smartphone
(Audiovox SMT5600), and a Pocket PC (IPAQ 2210).

I have hardly ever modified or entered PIM data on either of the mobile
devices. I enter all the data on the computer, and sync it to the portable
devices to take with me.

In AS Options/Rules/Conflict Resolution/Desktop, I previously used the
setting "Always Replace The Item On My Device". Recently, after mentioning a
similar problem I had on this or another forum, someone suggested I change
that to "Leave Items Unresolved", which is how it was set today. I have
NEVER had it set to the third option--"Always Replace The Item On This
Computer".


Problem--

I have written about this before, about how occassionally Outlook Contacts
and Appointments seem to have mysteriously disappeared after an AS session.

It happened again today, although this time I have only noticed missing
appointments. (I haven't really checked though, to see if any contacts are
missing too.) This morning I entered many new appointments into Outlook.
Then I synced with my Smartphone, in order to sync the new appointments
there.

Suddenly, most of the new appointments were missing, not there on either the
SP or the desktop computer. It's going to be a real hassle, to have to enter
all those appointments manually again!

I then used an undelete app, to see if an Outlook.PST file had been deleted
(the prior one, before AS deleted appointments), and could be restored. No
such luck, didn't find one. Any way those deleted appointments could be
restored? Is all trace of them actually gone from the computer? (BTW, in
case someone writes that I should backup my PST files, I do. I don't have
any backups so current they would include the appointments added today
though. (Kind of a hassle to back them up too, as neither Outlook nor AS can
be running when one does it.)

What could have caused the deletion of many appointments, all entered the
same morning, in an AS sync session? I would greatly appreciate if someone
could help with this problem. This time I checked the AS logs in my temp
folder, and I see a place where several appointments on the desktop had been
deleted, although I cannot fathom the reason why. I'll post such log entries
at the bottom of this message, in case they give anyone a clue.

If anyone could help with ideas to restore the lost data, and/or could give
any clue as to why this happened, I would appreciate it.

Would AS 4.0 be less likely to have such problems?

------------from file in TMP folder--wcesmgr.log-------
2005-09-30 12:39:36 00000E58 - **** Synchronization engine started
2005-09-30 12:41:11 00000E58 - **** Starting synchronization of all
out-of-date items
2005-09-30 12:41:11 00000E58 - Synchronizing 20 items
2005-09-30 12:41:11 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x3D0002F6]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x340002F3]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x340002F1]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x340002EF]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x340002EC]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002E9]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002E7]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002E4]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002E1]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002DF]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002DC]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002D8]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002D6]
2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002D3]
2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002D0]
2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002CE]
2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol: 0,
Oid: 0x330002C9]
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x279FCA8, Oid: 0x3D0002F6
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x279FCF0, Oid: 0x340002F3
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B270, Oid: 0x340002F1
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B2B8, Oid: 0x340002EF
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B300, Oid: 0x340002EC
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B3A0, Oid: 0x330002E9
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B440, Oid: 0x330002E7
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B4E0, Oid: 0x330002E4
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B580, Oid: 0x330002E1
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B620, Oid: 0x330002DF
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B6C0, Oid: 0x330002DC
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B760, Oid: 0x330002D8
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B800, Oid: 0x330002D6
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A4B8A0, Oid: 0x330002D3
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A42770, Oid: 0x330002D0
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A42810, Oid: 0x330002CE
2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
hItem: 0x4A428B0, Oid: 0x330002C9
2005-09-30 12:41:17 00000E58 - **** Completed synchronization
2005-09-30 12:41:56 00000C8C - [Data Recv] [0x38C]: Connection reset by peer
(WSAECONNRESET : OK on disconnect)
2005-09-30 12:41:56 000009C0 - [Ctrl Recv] [0x42C]: Connection reset by peer
(WSAECONNRESET : OK on disconnect)
2005-09-30 12:41:56 000009AC - [RemSync Recv] [0x4F8]: Connection reset by
peer (WSAECONNRESET : OK on disconnect)
2005-09-30 12:41:57 00000E58 - **** ActiveSync session completed

I don't know if the following has any relation to the problem, but in the
file "Outstore.log", I found the following error messages from this morning:

--------

2005-09-30 12:18:38 00000E58 - Outlook 2003 (11.0, build 6353) detected at
C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
2005-09-30 12:18:43 00000E58 - ActiveSync for Microsoft Outlook initialized.
Error: 0x0, 173 Time: 4 seconds
2005-09-30 12:39:30 00000E58 - Outlook 2003 (11.0, build 6353) detected at
C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
2005-09-30 12:39:34 00000E58 - ActiveSync for Microsoft Outlook initialized.
Error: 0x0, 173 Time: 1 seconds
2005-09-30 12:42:27 00000E58 - Outlook 2003 (11.0, build 6353) detected at
C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
2005-09-30 12:42:34 00000E58 - ActiveSync for Microsoft Outlook initialized.
Error: 0x0, 173 Time: 5 seconds

Hi,

The Conflict resolution settings are invoked specifically incase a conflict
arises during sync. That is if you have edited the *SAME* appointment or
data content (Contact, File etc...) on your PPC and the computer. During
synchronization, this action would result as a conflict where Activesync
does not know which copy of appointment needs to be updated on the
device/computer. It will then check for conflict-resolution settings that
you have selected and proceed.

With respect to the lost data, I suggest you first take a look in the
Deleted items folder of Outlook. If the device has deleted the content from
your desktop, then you should find it in there. Any chance you are syncing
with two desktops?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


"MS" <> wrote in message
news:...
> Background:
>
> Using Windows XP Pro SP1 (with all updates), Office 2003, and ActiveSync
> 3.8. I use AS to sync with two WM2003 devices, a Windows Smartphone
> (Audiovox SMT5600), and a Pocket PC (IPAQ 2210).
>
> I have hardly ever modified or entered PIM data on either of the mobile
> devices. I enter all the data on the computer, and sync it to the portable
> devices to take with me.
>
> In AS Options/Rules/Conflict Resolution/Desktop, I previously used the
> setting "Always Replace The Item On My Device". Recently, after mentioning
> a
> similar problem I had on this or another forum, someone suggested I change
> that to "Leave Items Unresolved", which is how it was set today. I have
> NEVER had it set to the third option--"Always Replace The Item On This
> Computer".
>
>
> Problem--
>
> I have written about this before, about how occassionally Outlook Contacts
> and Appointments seem to have mysteriously disappeared after an AS
> session.
>
> It happened again today, although this time I have only noticed missing
> appointments. (I haven't really checked though, to see if any contacts are
> missing too.) This morning I entered many new appointments into Outlook.
> Then I synced with my Smartphone, in order to sync the new appointments
> there.
>
> Suddenly, most of the new appointments were missing, not there on either
> the
> SP or the desktop computer. It's going to be a real hassle, to have to
> enter
> all those appointments manually again!
>
> I then used an undelete app, to see if an Outlook.PST file had been
> deleted
> (the prior one, before AS deleted appointments), and could be restored. No
> such luck, didn't find one. Any way those deleted appointments could be
> restored? Is all trace of them actually gone from the computer? (BTW, in
> case someone writes that I should backup my PST files, I do. I don't have
> any backups so current they would include the appointments added today
> though. (Kind of a hassle to back them up too, as neither Outlook nor AS
> can
> be running when one does it.)
>
> What could have caused the deletion of many appointments, all entered the
> same morning, in an AS sync session? I would greatly appreciate if someone
> could help with this problem. This time I checked the AS logs in my temp
> folder, and I see a place where several appointments on the desktop had
> been
> deleted, although I cannot fathom the reason why. I'll post such log
> entries
> at the bottom of this message, in case they give anyone a clue.
>
> If anyone could help with ideas to restore the lost data, and/or could
> give
> any clue as to why this happened, I would appreciate it.
>
> Would AS 4.0 be less likely to have such problems?
>
> ------------from file in TMP folder--wcesmgr.log-------
> 2005-09-30 12:39:36 00000E58 - **** Synchronization engine started
> 2005-09-30 12:41:11 00000E58 - **** Starting synchronization of all
> out-of-date items
> 2005-09-30 12:41:11 00000E58 - Synchronizing 20 items
> 2005-09-30 12:41:11 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x3D0002F6]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x340002F3]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x340002F1]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x340002EF]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x340002EC]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002E9]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002E7]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002E4]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002E1]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002DF]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002DC]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002D8]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002D6]
> 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002D3]
> 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002D0]
> 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002CE]
> 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment, Vol:
> 0,
> Oid: 0x330002C9]
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x279FCA8, Oid: 0x3D0002F6
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x279FCF0, Oid: 0x340002F3
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B270, Oid: 0x340002F1
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B2B8, Oid: 0x340002EF
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B300, Oid: 0x340002EC
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B3A0, Oid: 0x330002E9
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B440, Oid: 0x330002E7
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B4E0, Oid: 0x330002E4
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B580, Oid: 0x330002E1
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B620, Oid: 0x330002DF
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B6C0, Oid: 0x330002DC
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B760, Oid: 0x330002D8
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B800, Oid: 0x330002D6
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A4B8A0, Oid: 0x330002D3
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A42770, Oid: 0x330002D0
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A42810, Oid: 0x330002CE
> 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> hItem: 0x4A428B0, Oid: 0x330002C9
> 2005-09-30 12:41:17 00000E58 - **** Completed synchronization
> 2005-09-30 12:41:56 00000C8C - [Data Recv] [0x38C]: Connection reset by
> peer
> (WSAECONNRESET : OK on disconnect)
> 2005-09-30 12:41:56 000009C0 - [Ctrl Recv] [0x42C]: Connection reset by
> peer
> (WSAECONNRESET : OK on disconnect)
> 2005-09-30 12:41:56 000009AC - [RemSync Recv] [0x4F8]: Connection reset by
> peer (WSAECONNRESET : OK on disconnect)
> 2005-09-30 12:41:57 00000E58 - **** ActiveSync session completed
>
> I don't know if the following has any relation to the problem, but in the
> file "Outstore.log", I found the following error messages from this
> morning:
>
> --------
>
> 2005-09-30 12:18:38 00000E58 - Outlook 2003 (11.0, build 6353) detected at
> C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
> 2005-09-30 12:18:43 00000E58 - ActiveSync for Microsoft Outlook
> initialized.
> Error: 0x0, 173 Time: 4 seconds
> 2005-09-30 12:39:30 00000E58 - Outlook 2003 (11.0, build 6353) detected at
> C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
> 2005-09-30 12:39:34 00000E58 - ActiveSync for Microsoft Outlook
> initialized.
> Error: 0x0, 173 Time: 1 seconds
> 2005-09-30 12:42:27 00000E58 - Outlook 2003 (11.0, build 6353) detected at
> C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
> 2005-09-30 12:42:34 00000E58 - ActiveSync for Microsoft Outlook
> initialized.
> Error: 0x0, 173 Time: 5 seconds
>
>
>
>

Actually, this time I was lucky, in that I discovered the data loss quick
enough, and did find the lost data in the "Deleted Items" folder. However,
other times I have lost data permanently. (I have it set to "clear deleted
items folder on exit".)

No, I am not syncing to two desktops. Only to two devices (PPC and
Smartphone) (not simultaneously, of course) from one computer.

Any idea what could have caused the problem?

Thanks.

"Raj Pillai" <> wrote in message
news:...
> Hi,
>
> The Conflict resolution settings are invoked specifically incase a
conflict
> arises during sync. That is if you have edited the *SAME* appointment or
> data content (Contact, File etc...) on your PPC and the computer. During
> synchronization, this action would result as a conflict where Activesync
> does not know which copy of appointment needs to be updated on the
> device/computer. It will then check for conflict-resolution settings that
> you have selected and proceed.
>
> With respect to the lost data, I suggest you first take a look in the
> Deleted items folder of Outlook. If the device has deleted the content
from
> your desktop, then you should find it in there. Any chance you are
syncing
> with two desktops?
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
> "MS" <> wrote in message
> news:...
> > Background:
> >
> > Using Windows XP Pro SP1 (with all updates), Office 2003, and ActiveSync
> > 3.8. I use AS to sync with two WM2003 devices, a Windows Smartphone
> > (Audiovox SMT5600), and a Pocket PC (IPAQ 2210).
> >
> > I have hardly ever modified or entered PIM data on either of the mobile
> > devices. I enter all the data on the computer, and sync it to the
portable
> > devices to take with me.
> >
> > In AS Options/Rules/Conflict Resolution/Desktop, I previously used the
> > setting "Always Replace The Item On My Device". Recently, after
mentioning
> > a
> > similar problem I had on this or another forum, someone suggested I
change
> > that to "Leave Items Unresolved", which is how it was set today. I have
> > NEVER had it set to the third option--"Always Replace The Item On This
> > Computer".
> >
> >
> > Problem--
> >
> > I have written about this before, about how occassionally Outlook
Contacts
> > and Appointments seem to have mysteriously disappeared after an AS
> > session.
> >
> > It happened again today, although this time I have only noticed missing
> > appointments. (I haven't really checked though, to see if any contacts
are
> > missing too.) This morning I entered many new appointments into Outlook.
> > Then I synced with my Smartphone, in order to sync the new appointments
> > there.
> >
> > Suddenly, most of the new appointments were missing, not there on either
> > the
> > SP or the desktop computer. It's going to be a real hassle, to have to
> > enter
> > all those appointments manually again!
> >
> > I then used an undelete app, to see if an Outlook.PST file had been
> > deleted
> > (the prior one, before AS deleted appointments), and could be restored.
No
> > such luck, didn't find one. Any way those deleted appointments could be
> > restored? Is all trace of them actually gone from the computer? (BTW, in
> > case someone writes that I should backup my PST files, I do. I don't
have
> > any backups so current they would include the appointments added today
> > though. (Kind of a hassle to back them up too, as neither Outlook nor AS
> > can
> > be running when one does it.)
> >
> > What could have caused the deletion of many appointments, all entered
the
> > same morning, in an AS sync session? I would greatly appreciate if
someone
> > could help with this problem. This time I checked the AS logs in my temp
> > folder, and I see a place where several appointments on the desktop had
> > been
> > deleted, although I cannot fathom the reason why. I'll post such log
> > entries
> > at the bottom of this message, in case they give anyone a clue.
> >
> > If anyone could help with ideas to restore the lost data, and/or could
> > give
> > any clue as to why this happened, I would appreciate it.
> >
> > Would AS 4.0 be less likely to have such problems?
> >
> > ------------from file in TMP folder--wcesmgr.log-------
> > 2005-09-30 12:39:36 00000E58 - **** Synchronization engine started
> > 2005-09-30 12:41:11 00000E58 - **** Starting synchronization of all
> > out-of-date items
> > 2005-09-30 12:41:11 00000E58 - Synchronizing 20 items
> > 2005-09-30 12:41:11 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x3D0002F6]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x340002F3]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x340002F1]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x340002EF]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x340002EC]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002E9]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002E7]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002E4]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002E1]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002DF]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002DC]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002D8]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002D6]
> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002D3]
> > 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002D0]
> > 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002CE]
> > 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment,
Vol:
> > 0,
> > Oid: 0x330002C9]
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x279FCA8, Oid: 0x3D0002F6
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x279FCF0, Oid: 0x340002F3
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B270, Oid: 0x340002F1
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B2B8, Oid: 0x340002EF
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B300, Oid: 0x340002EC
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B3A0, Oid: 0x330002E9
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B440, Oid: 0x330002E7
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B4E0, Oid: 0x330002E4
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B580, Oid: 0x330002E1
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B620, Oid: 0x330002DF
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B6C0, Oid: 0x330002DC
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B760, Oid: 0x330002D8
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B800, Oid: 0x330002D6
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A4B8A0, Oid: 0x330002D3
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A42770, Oid: 0x330002D0
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A42810, Oid: 0x330002CE
> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
> > hItem: 0x4A428B0, Oid: 0x330002C9
> > 2005-09-30 12:41:17 00000E58 - **** Completed synchronization
> > 2005-09-30 12:41:56 00000C8C - [Data Recv] [0x38C]: Connection reset by
> > peer
> > (WSAECONNRESET : OK on disconnect)
> > 2005-09-30 12:41:56 000009C0 - [Ctrl Recv] [0x42C]: Connection reset by
> > peer
> > (WSAECONNRESET : OK on disconnect)
> > 2005-09-30 12:41:56 000009AC - [RemSync Recv] [0x4F8]: Connection reset
by
> > peer (WSAECONNRESET : OK on disconnect)
> > 2005-09-30 12:41:57 00000E58 - **** ActiveSync session completed
> >
> > I don't know if the following has any relation to the problem, but in
the
> > file "Outstore.log", I found the following error messages from this
> > morning:
> >
> > --------
> >
> > 2005-09-30 12:18:38 00000E58 - Outlook 2003 (11.0, build 6353) detected
at
> > C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
> > 2005-09-30 12:18:43 00000E58 - ActiveSync for Microsoft Outlook
> > initialized.
> > Error: 0x0, 173 Time: 4 seconds
> > 2005-09-30 12:39:30 00000E58 - Outlook 2003 (11.0, build 6353) detected
at
> > C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
> > 2005-09-30 12:39:34 00000E58 - ActiveSync for Microsoft Outlook
> > initialized.
> > Error: 0x0, 173 Time: 1 seconds
> > 2005-09-30 12:42:27 00000E58 - Outlook 2003 (11.0, build 6353) detected
at
> > C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
> > 2005-09-30 12:42:34 00000E58 - ActiveSync for Microsoft Outlook
> > initialized.
> > Error: 0x0, 173 Time: 5 seconds
> >
> >
> >
> >
>
>

No idea what might have caused your problem since you will have two distinct
partnerships for each device. Its very strange, since you also mention that
you don't make any changes on the device only on the desktop.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


"MS" <> wrote in message
news:...
> Actually, this time I was lucky, in that I discovered the data loss quick
> enough, and did find the lost data in the "Deleted Items" folder. However,
> other times I have lost data permanently. (I have it set to "clear deleted
> items folder on exit".)
>
> No, I am not syncing to two desktops. Only to two devices (PPC and
> Smartphone) (not simultaneously, of course) from one computer.
>
> Any idea what could have caused the problem?
>
> Thanks.
>
> "Raj Pillai" <> wrote in message
> news:...
>> Hi,
>>
>> The Conflict resolution settings are invoked specifically incase a
> conflict
>> arises during sync. That is if you have edited the *SAME* appointment or
>> data content (Contact, File etc...) on your PPC and the computer. During
>> synchronization, this action would result as a conflict where Activesync
>> does not know which copy of appointment needs to be updated on the
>> device/computer. It will then check for conflict-resolution settings
>> that
>> you have selected and proceed.
>>
>> With respect to the lost data, I suggest you first take a look in the
>> Deleted items folder of Outlook. If the device has deleted the content
> from
>> your desktop, then you should find it in there. Any chance you are
> syncing
>> with two desktops?
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>> "MS" <> wrote in message
>> news:...
>> > Background:
>> >
>> > Using Windows XP Pro SP1 (with all updates), Office 2003, and
>> > ActiveSync
>> > 3.8. I use AS to sync with two WM2003 devices, a Windows Smartphone
>> > (Audiovox SMT5600), and a Pocket PC (IPAQ 2210).
>> >
>> > I have hardly ever modified or entered PIM data on either of the mobile
>> > devices. I enter all the data on the computer, and sync it to the
> portable
>> > devices to take with me.
>> >
>> > In AS Options/Rules/Conflict Resolution/Desktop, I previously used the
>> > setting "Always Replace The Item On My Device". Recently, after
> mentioning
>> > a
>> > similar problem I had on this or another forum, someone suggested I
> change
>> > that to "Leave Items Unresolved", which is how it was set today. I have
>> > NEVER had it set to the third option--"Always Replace The Item On This
>> > Computer".
>> >
>> >
>> > Problem--
>> >
>> > I have written about this before, about how occassionally Outlook
> Contacts
>> > and Appointments seem to have mysteriously disappeared after an AS
>> > session.
>> >
>> > It happened again today, although this time I have only noticed missing
>> > appointments. (I haven't really checked though, to see if any contacts
> are
>> > missing too.) This morning I entered many new appointments into
>> > Outlook.
>> > Then I synced with my Smartphone, in order to sync the new appointments
>> > there.
>> >
>> > Suddenly, most of the new appointments were missing, not there on
>> > either
>> > the
>> > SP or the desktop computer. It's going to be a real hassle, to have to
>> > enter
>> > all those appointments manually again!
>> >
>> > I then used an undelete app, to see if an Outlook.PST file had been
>> > deleted
>> > (the prior one, before AS deleted appointments), and could be restored.
> No
>> > such luck, didn't find one. Any way those deleted appointments could be
>> > restored? Is all trace of them actually gone from the computer? (BTW,
>> > in
>> > case someone writes that I should backup my PST files, I do. I don't
> have
>> > any backups so current they would include the appointments added today
>> > though. (Kind of a hassle to back them up too, as neither Outlook nor
>> > AS
>> > can
>> > be running when one does it.)
>> >
>> > What could have caused the deletion of many appointments, all entered
> the
>> > same morning, in an AS sync session? I would greatly appreciate if
> someone
>> > could help with this problem. This time I checked the AS logs in my
>> > temp
>> > folder, and I see a place where several appointments on the desktop had
>> > been
>> > deleted, although I cannot fathom the reason why. I'll post such log
>> > entries
>> > at the bottom of this message, in case they give anyone a clue.
>> >
>> > If anyone could help with ideas to restore the lost data, and/or could
>> > give
>> > any clue as to why this happened, I would appreciate it.
>> >
>> > Would AS 4.0 be less likely to have such problems?
>> >
>> > ------------from file in TMP folder--wcesmgr.log-------
>> > 2005-09-30 12:39:36 00000E58 - **** Synchronization engine started
>> > 2005-09-30 12:41:11 00000E58 - **** Starting synchronization of all
>> > out-of-date items
>> > 2005-09-30 12:41:11 00000E58 - Synchronizing 20 items
>> > 2005-09-30 12:41:11 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x3D0002F6]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x340002F3]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x340002F1]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x340002EF]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x340002EC]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002E9]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002E7]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002E4]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002E1]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002DF]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002DC]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002D8]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002D6]
>> > 2005-09-30 12:41:12 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002D3]
>> > 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002D0]
>> > 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002CE]
>> > 2005-09-30 12:41:13 00000E58 - DeleteObjectOnDesktop - [Appointment,
> Vol:
>> > 0,
>> > Oid: 0x330002C9]
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x279FCA8, Oid: 0x3D0002F6
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x279FCF0, Oid: 0x340002F3
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B270, Oid: 0x340002F1
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B2B8, Oid: 0x340002EF
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B300, Oid: 0x340002EC
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B3A0, Oid: 0x330002E9
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B440, Oid: 0x330002E7
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B4E0, Oid: 0x330002E4
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B580, Oid: 0x330002E1
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B620, Oid: 0x330002DF
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B6C0, Oid: 0x330002DC
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B760, Oid: 0x330002D8
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B800, Oid: 0x330002D6
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A4B8A0, Oid: 0x330002D3
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A42770, Oid: 0x330002D0
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A42810, Oid: 0x330002CE
>> > 2005-09-30 12:41:17 00000E58 - Desktop notification [Calendar,DELETE] :
>> > hItem: 0x4A428B0, Oid: 0x330002C9
>> > 2005-09-30 12:41:17 00000E58 - **** Completed synchronization
>> > 2005-09-30 12:41:56 00000C8C - [Data Recv] [0x38C]: Connection reset by
>> > peer
>> > (WSAECONNRESET : OK on disconnect)
>> > 2005-09-30 12:41:56 000009C0 - [Ctrl Recv] [0x42C]: Connection reset by
>> > peer
>> > (WSAECONNRESET : OK on disconnect)
>> > 2005-09-30 12:41:56 000009AC - [RemSync Recv] [0x4F8]: Connection reset
> by
>> > peer (WSAECONNRESET : OK on disconnect)
>> > 2005-09-30 12:41:57 00000E58 - **** ActiveSync session completed
>> >
>> > I don't know if the following has any relation to the problem, but in
> the
>> > file "Outstore.log", I found the following error messages from this
>> > morning:
>> >
>> > --------
>> >
>> > 2005-09-30 12:18:38 00000E58 - Outlook 2003 (11.0, build 6353) detected
> at
>> > C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
>> > 2005-09-30 12:18:43 00000E58 - ActiveSync for Microsoft Outlook
>> > initialized.
>> > Error: 0x0, 173 Time: 4 seconds
>> > 2005-09-30 12:39:30 00000E58 - Outlook 2003 (11.0, build 6353) detected
> at
>> > C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
>> > 2005-09-30 12:39:34 00000E58 - ActiveSync for Microsoft Outlook
>> > initialized.
>> > Error: 0x0, 173 Time: 1 seconds
>> > 2005-09-30 12:42:27 00000E58 - Outlook 2003 (11.0, build 6353) detected
> at
>> > C:\Program Files\Microsoft Office\OFFICE11\outlook.exe.
>> > 2005-09-30 12:42:34 00000E58 - ActiveSync for Microsoft Outlook
>> > initialized.
>> > Error: 0x0, 173 Time: 5 seconds
>> >
>> >
>> >
>> >
>>
>>
>
>