Activesync not syncing all email and some calendar entries from PC

I have an HTC Shadow 2 that will not sync properly. I am trying to sync to my
PC without the exchange server. When Activesync starts the sync process it
will show the # of e-mails or calendar entries and then place a check mark
next to them. It then states "synchronized". None of the e-mails appear on my
phone and only some of the calendar entries do. It appears that the calendar
entries that appear are the ones without text in the body of the calendar
entry. Entries made on the phone do appear on the PC. If there is a conflict
settings are set to replace item on device. Contacts appear to work OK. If
the USB is connected the e-mails will update sometimes. I tried syncing to
another PC and the calendar entries with notes appears to work OK.

I ran detect and repair on Outlook.
Ran scanpst.exe and fixed any errors.
Un-installed & re-installed activesync 4.5 (even tried 4.2 but my phone did
not like that)
Changed the date range for the calendar
Changed the e-mail download size limit

Hello,

You have gone through the most common fix-tricks for this error. Are you
using multiple Outlook Profiles? If so, that could be the source of the
issue.

Regards,

--
Clinton Fitch, MVP-Mobile Devices
http://www.clintonfitch.com

"pnikolaj" <> wrote in message
news:A94EF55B-B8EC-403A-B96E-...
> I have an HTC Shadow 2 that will not sync properly. I am trying to sync to
> my
> PC without the exchange server. When Activesync starts the sync process it
> will show the # of e-mails or calendar entries and then place a check mark
> next to them. It then states "synchronized". None of the e-mails appear on
> my
> phone and only some of the calendar entries do. It appears that the
> calendar
> entries that appear are the ones without text in the body of the calendar
> entry. Entries made on the phone do appear on the PC. If there is a
> conflict
> settings are set to replace item on device. Contacts appear to work OK. If
> the USB is connected the e-mails will update sometimes. I tried syncing
> to
> another PC and the calendar entries with notes appears to work OK.
>
> I ran detect and repair on Outlook.
> Ran scanpst.exe and fixed any errors.
> Un-installed & re-installed activesync 4.5 (even tried 4.2 but my phone
> did
> not like that)
> Changed the date range for the calendar
> Changed the e-mail download size limit

Thanks for responding. No, only 1 profile is used. I have since downloaded
a trial of pocketmirror for windows mobile and at least the calendar now
works. I was hoping not to have to purchase additional software.

"Clinton Fitch, MVP-Mobile Devices" wrote:

> Hello,
>
> You have gone through the most common fix-tricks for this error. Are you
> using multiple Outlook Profiles? If so, that could be the source of the
> issue.
>
> Regards,
>
> --
> Clinton Fitch, MVP-Mobile Devices
> http://www.clintonfitch.com
>
> "pnikolaj" <> wrote in message
> news:A94EF55B-B8EC-403A-B96E-...
> > I have an HTC Shadow 2 that will not sync properly. I am trying to sync to
> > my
> > PC without the exchange server. When Activesync starts the sync process it
> > will show the # of e-mails or calendar entries and then place a check mark
> > next to them. It then states "synchronized". None of the e-mails appear on
> > my
> > phone and only some of the calendar entries do. It appears that the
> > calendar
> > entries that appear are the ones without text in the body of the calendar
> > entry. Entries made on the phone do appear on the PC. If there is a
> > conflict
> > settings are set to replace item on device. Contacts appear to work OK. If
> > the USB is connected the e-mails will update sometimes. I tried syncing
> > to
> > another PC and the calendar entries with notes appears to work OK.
> >
> > I ran detect and repair on Outlook.
> > Ran scanpst.exe and fixed any errors.
> > Un-installed & re-installed activesync 4.5 (even tried 4.2 but my phone
> > did
> > not like that)
> > Changed the date range for the calendar
> > Changed the e-mail download size limit
>

Hello,

One thing that I saw in your post you didn't do: Try to delete your
ActiveSync profile and re-establish it. It is possible that something has
broken in the profile that is causing the issue.

Regards,

--
Clinton Fitch, MVP-Mobile Devices
http://www.clintonfitch.com

"pnikolaj" <> wrote in message
news:6B0378B7-2F4F-425F-AE95-...
> Thanks for responding. No, only 1 profile is used. I have since
> downloaded
> a trial of pocketmirror for windows mobile and at least the calendar now
> works. I was hoping not to have to purchase additional software.
>
> "Clinton Fitch, MVP-Mobile Devices" wrote:
>
>> Hello,
>>
>> You have gone through the most common fix-tricks for this error. Are you
>> using multiple Outlook Profiles? If so, that could be the source of the
>> issue.
>>
>> Regards,
>>
>> --
>> Clinton Fitch, MVP-Mobile Devices
>> http://www.clintonfitch.com
>>
>> "pnikolaj" <> wrote in message
>> news:A94EF55B-B8EC-403A-B96E-...
>> > I have an HTC Shadow 2 that will not sync properly. I am trying to sync
>> > to
>> > my
>> > PC without the exchange server. When Activesync starts the sync process
>> > it
>> > will show the # of e-mails or calendar entries and then place a check
>> > mark
>> > next to them. It then states "synchronized". None of the e-mails appear
>> > on
>> > my
>> > phone and only some of the calendar entries do. It appears that the
>> > calendar
>> > entries that appear are the ones without text in the body of the
>> > calendar
>> > entry. Entries made on the phone do appear on the PC. If there is a
>> > conflict
>> > settings are set to replace item on device. Contacts appear to work OK.
>> > If
>> > the USB is connected the e-mails will update sometimes. I tried
>> > syncing
>> > to
>> > another PC and the calendar entries with notes appears to work OK.
>> >
>> > I ran detect and repair on Outlook.
>> > Ran scanpst.exe and fixed any errors.
>> > Un-installed & re-installed activesync 4.5 (even tried 4.2 but my phone
>> > did
>> > not like that)
>> > Changed the date range for the calendar
>> > Changed the e-mail download size limit
>>

I guess I forgot to mention I tried that too.

"Clinton Fitch, MVP-Mobile Devices" wrote:

> Hello,
>
> One thing that I saw in your post you didn't do: Try to delete your
> ActiveSync profile and re-establish it. It is possible that something has
> broken in the profile that is causing the issue.
>
> Regards,
>
> --
> Clinton Fitch, MVP-Mobile Devices
> http://www.clintonfitch.com
>
> "pnikolaj" <> wrote in message
> news:6B0378B7-2F4F-425F-AE95-...
> > Thanks for responding. No, only 1 profile is used. I have since
> > downloaded
> > a trial of pocketmirror for windows mobile and at least the calendar now
> > works. I was hoping not to have to purchase additional software.
> >
> > "Clinton Fitch, MVP-Mobile Devices" wrote:
> >
> >> Hello,
> >>
> >> You have gone through the most common fix-tricks for this error. Are you
> >> using multiple Outlook Profiles? If so, that could be the source of the
> >> issue.
> >>
> >> Regards,
> >>
> >> --
> >> Clinton Fitch, MVP-Mobile Devices
> >> http://www.clintonfitch.com
> >>
> >> "pnikolaj" <> wrote in message
> >> news:A94EF55B-B8EC-403A-B96E-...
> >> > I have an HTC Shadow 2 that will not sync properly. I am trying to sync
> >> > to
> >> > my
> >> > PC without the exchange server. When Activesync starts the sync process
> >> > it
> >> > will show the # of e-mails or calendar entries and then place a check
> >> > mark
> >> > next to them. It then states "synchronized". None of the e-mails appear
> >> > on
> >> > my
> >> > phone and only some of the calendar entries do. It appears that the
> >> > calendar
> >> > entries that appear are the ones without text in the body of the
> >> > calendar
> >> > entry. Entries made on the phone do appear on the PC. If there is a
> >> > conflict
> >> > settings are set to replace item on device. Contacts appear to work OK.
> >> > If
> >> > the USB is connected the e-mails will update sometimes. I tried
> >> > syncing
> >> > to
> >> > another PC and the calendar entries with notes appears to work OK.
> >> >
> >> > I ran detect and repair on Outlook.
> >> > Ran scanpst.exe and fixed any errors.
> >> > Un-installed & re-installed activesync 4.5 (even tried 4.2 but my phone
> >> > did
> >> > not like that)
> >> > Changed the date range for the calendar
> >> > Changed the e-mail download size limit
> >>

Hmm... Let me ponder and see if I can come up with something on this one....


--
Clinton Fitch, MVP-Mobile Devices
http://www.clintonfitch.com

"pnikolaj" <> wrote in message
news:7DC2393B-3B9D-4693-8640-...
> I guess I forgot to mention I tried that too.
>
> "Clinton Fitch, MVP-Mobile Devices" wrote:
>
>> Hello,
>>
>> One thing that I saw in your post you didn't do: Try to delete your
>> ActiveSync profile and re-establish it. It is possible that something
>> has
>> broken in the profile that is causing the issue.
>>
>> Regards,
>>
>> --
>> Clinton Fitch, MVP-Mobile Devices
>> http://www.clintonfitch.com
>>
>> "pnikolaj" <> wrote in message
>> news:6B0378B7-2F4F-425F-AE95-...
>> > Thanks for responding. No, only 1 profile is used. I have since
>> > downloaded
>> > a trial of pocketmirror for windows mobile and at least the calendar
>> > now
>> > works. I was hoping not to have to purchase additional software.
>> >
>> > "Clinton Fitch, MVP-Mobile Devices" wrote:
>> >
>> >> Hello,
>> >>
>> >> You have gone through the most common fix-tricks for this error. Are
>> >> you
>> >> using multiple Outlook Profiles? If so, that could be the source of
>> >> the
>> >> issue.
>> >>
>> >> Regards,
>> >>
>> >> --
>> >> Clinton Fitch, MVP-Mobile Devices
>> >> http://www.clintonfitch.com
>> >>
>> >> "pnikolaj" <> wrote in message
>> >> news:A94EF55B-B8EC-403A-B96E-...
>> >> > I have an HTC Shadow 2 that will not sync properly. I am trying to
>> >> > sync
>> >> > to
>> >> > my
>> >> > PC without the exchange server. When Activesync starts the sync
>> >> > process
>> >> > it
>> >> > will show the # of e-mails or calendar entries and then place a
>> >> > check
>> >> > mark
>> >> > next to them. It then states "synchronized". None of the e-mails
>> >> > appear
>> >> > on
>> >> > my
>> >> > phone and only some of the calendar entries do. It appears that the
>> >> > calendar
>> >> > entries that appear are the ones without text in the body of the
>> >> > calendar
>> >> > entry. Entries made on the phone do appear on the PC. If there is a
>> >> > conflict
>> >> > settings are set to replace item on device. Contacts appear to work
>> >> > OK.
>> >> > If
>> >> > the USB is connected the e-mails will update sometimes. I tried
>> >> > syncing
>> >> > to
>> >> > another PC and the calendar entries with notes appears to work OK.
>> >> >
>> >> > I ran detect and repair on Outlook.
>> >> > Ran scanpst.exe and fixed any errors.
>> >> > Un-installed & re-installed activesync 4.5 (even tried 4.2 but my
>> >> > phone
>> >> > did
>> >> > not like that)
>> >> > Changed the date range for the calendar
>> >> > Changed the e-mail download size limit
>> >>